Dear Marianna, We thank you for taking the time to come back on this experience at our 4-star boutique hotel. It was a real pleasure to count you among our guests and the entire team of The Chess is happy to hear that you enjoyed our great location to explore Paris ;)We are very attentive to the suggestions of our guests and will not fail to rely on yours.Sincerely hoping that you will accept to renew your trust in us on a next visit, See you soon, The Management

Caro, Vorremmo ringraziarvi per averci dedicato del tempo per compilare il nostro modulo. Siamo molto felici che tu abbia amato stare con noi. Per ringraziarvi e per il vostro prossimo soggiorno, utilizzate il codice FID2018 sul nostro sito Web e beneficerete della migliore promozione. Speriamo che avremo il piacere di darvi il benvenuto di nuovo. I migliori saluti Pierre-Louis

Gentile Cliente, Volevamo ringraziarti per aver dedicato del tempo per compilare il modulo di soddisfazione. Siamo molto toccati dai vostri buoni commenti e dai vostri ottimi voti. Siamo stati felici di darti il benvenuto e per ringraziarti ti diamo questo codice da utilizzare sul nostro sito per avere uno sconto maggiore per un soggiorno futuro: FID2018 Cordiali saluti Pierre-Louis

Caro Elia, Grazzie mille per tutti !

Dear Guest, We would like to thank you for having taken time to fill our form. We are very happy that you loved being with us. We hope we will have the pleasure to welcome you again. Best regards Pierre-Louis

Dear Alessandra, We would like to thank you for having taken time to fill our form. We are very happy that you loved being with us. We hope we will have the pleasure to welcome you again. Best regards Pierre-Louis

Caro cliente, vi ringraziamo sinceramente per questo bel messaggio. Cordialmente Pierre-Louis

Dear Andrea, What a pleasure to discover your kind review ! A thousand thanks for taking the time to share so much satisfaction regarding your stay at our 4-star establishment, The Chess ;) The entire team is happy to hear that you enjoyed her attentive service, the comfort of the room set at your disposal and our great location, very convenient to discover Paris !You are always welcome, do not hesitate to renew your trust in us on a next visit, See you soon, The Management

Dear Christine, Thank you infinitely for sharing this pleasant review ! All the pleasure was for us to welcome you at our 4-star establishment. The entire team is delighted to hear that you fully enjoyed the great location of The Chess, very convenient to explore Paris ;)We also hope that the quality of the service provided throughout this stay complied with your expectations. Do not hesitate to renew this experience on a next visit to Paris, we will be happy to count you again among our guests, See you soon,The Management

Dear Jessica, Thank you very much for taking the time to share this excellent review ! The entire team of The Chess is delighted to note your full satisfaction regarding the quality of the service provided throughout this stay at our 4-star establishment, and its excellent location, which allowed you to discover Paris in the best possible way ;)We look forward to welcoming you again during a next visit to the City of Light ! See you soon, The Management

Dear guest,Thank you for this nice comment about your stay at the Chess Hotel.It has been such a pleasure to welcome you in our 4-stars hotel, and we are glad that you had a lovely time among us.We hope to see you again in Paris,Kind regards,The Management

Dear Michael, What a pleasure to discover your excellent review ! Receive the warmest thanks from the entire team of The Chess for taking the time to share so much satisfaction regarding the service provided all along this stay at our 4-star hotel, and its excellent location, close to the opera, very convenient to discover our beautiful city ;) Do not hesitate to renew this great experience on a next visit to Paris, we will be happy to count you again among our guests, See you soon

Dear Zohar, I would like to thank you for having taken time to note our hotel and for your review on Expedia that will help us to improve our service.I am very sorry for the problem encountered with smokers as this is forbiden to smoke in our rooms, if reception contacted, I am sure they will manage to ask other guests not to smoke.Our mattress are changed often and the one from your deluxe is a 28cm high, the maximum possible usually very appreciated for its confort : because some guests complained it was too hard, we put on over mattress to make it softer (and I know other guest could prefer not to have it and keep a hard mattress)I am sincerely sorry that the rooms was too dark and I know it could one of the trouble of this deluxe room.As many hotels in Paris where any inch of space is expensive, we are obliged to make choices, and I have to say that the previous hotel did not even have elevator from the ground floor : it's true that our cleaning team is also using it (trolleys and big bags of trash can't be manage by stairs) and you could sometime  see them, usually on early on the morning and in the middle in the afternoon when finishing.Best regards Pierre-Louis

Dear Wen Ting Carroll, Thank you very much for sharing this positive review following your experience at our 4-star establishment ! It was a pleasure to welcome you at The Chess, and the entire team is happy to hear that you enjoyed our excellent location to explore Paris ;) Looking forward to having you again on a next visit to the City of Light, See you soon,The Management

Dear Tamo, i am sorry to inform you without the possibility to identify you, i can't help you. We have proposed all our guests during this terrible period to postpone their trip or to cancel without charge. I don't really undesrtand what could be your problem. you can contact me .Pierre-Louis