Hotel a Pasir Puteh

“Should have not use “hotel” to manage expectation. More of a hostel instead. Bath cleanliness is way under par.”

“It was quite dissapointing that we were late for check-in, but there was not anyone from hotel staff that would have contacted us to keep in the touch. In fact, when we were about an hour journey to arrive at the hotel, the receptionist called to let us know that she'll be out of shift soon and will just leave the room key by the reception counter. I find this very rude as a customer to be treated this way. The hotel management itself should have a replacement staff for the shift changing time...

“Provide better food options pls”

“Hermoso hotel, el personal muy agradable, muy cerca del puerto, listo para irte a las islas. ”

“Loved the staff that attended to us. They welcomed with a smiling gesture. Appreciate the staff and the house. Love the quiet ambience. Tq. Recommended to those who are planning to be there for holidays ”

“This hotel is absolutely gorgeous! Bed comfortable and clean. Staff very friendly. Food exceptional! The Billion Mall is connected so you don’t even need to leave the building to shop for fresh foods, clothing, electronics or sweet treats. There is a bowling alley on the fourth floor which was really fun as well. Really enjoyed this hotel. Be aware that there is no airport shuttle as the website advertises though, however the staff will arrange a taxi, make sure to have cash to pay the taxi if...