Hotel a Pembroke

“I have stayed at the Tru Hilton a few times and have no complaints. Staff are friendly, hotel is clean, breakfast is good. Also there is a good restaurant next door. Would recommend ”

“The floor in our room was freezing,the neighbors were noisy and because there were lack of occupancy there was no hot breakfast ”

“ceiling falling apart and covered in water stains, bedsheets had mysterious splatter spots (think, projectile sneeze while eating gravy), no internet/wifi despite stating there was, office offered no help and was quite rude throughout the entire experience. TV had very few available channels, wood paneling behind bed was coming apart and had gaps, no staff on site. ”

“the facility was very nice, well maintained and the staff were polite and helpful”

“Easy check and friendly staff. Rooms somewhat updated but not fully, regardless, the room we stayed in was very clean. We stayed during a winter storm and the staff did their best to stay on top of snow removal to make it easier for guests to get in and out of their rooms and drive in/out of the property. I would stay here again, hopefully in the spring/summer!”

“Room was not clean. Floors were dirty. Main lobby was closed. Had to call a number to talk to someone to deliver towels. Staff only available at a certain time as they worked another job during the night. No breakfast available as was stated on the Expedia website. Unfortunately, I will not rebook this property. Disappointed as I stayed last summer and it was very nice. ”