Hotel a Pensax

“The accommodation was clean and spacious. The decor is quite dark, but probably because of the dark beams. The welcome in the pub wasn’t great, we weren’t acknowledged whilst standing with our bags in the pub. I understand the stafff are busy, but a simple’hello, we’ll be with you in a minute’ would be nice. We didn’t see any members of staff as the breakfast is a completely self service buffet. On the whole we would have felt more welcome if somebody had appeared at some point eg maybe when you...

“Breakfast was okay but highly recommend dinner which was very good. Staff friendly and helpful and dog welcomed.”

“the breakfast wasn't the best to be honest. my smoked salmon beneath a lovely egg was not fresh and was browning at the edges.”

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“The staff were lovely especially the young man who checked us in and explained everything we needed. The food was fantastic we ate at the pub that night and stayed bed and breakfast. The breakfast was fantastic .”

“Room lacked sufficient wardrobe facilities. Many options for breakfast. Three course evening meal was not rushed - 2 hours”

“Just love stopping here. The food is really first class and the staff are lovely. We stay here on the way or way back from our sons in Somerset. It has weddings on a weekend and the restaurant closes on a Monday so we do try to fit our travel plans in so we can stop here.”

“We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again.”

“Very comfortable stay”

“The hotel was lovely and met all our needs. The food was great and the beds super comfy . The only problem to me was the overbearing air freshener which they seem to pump out throughout the hotel . It was far too strong for me ( migraine sufferer). Fortunately it did not smell in my room .”

“Wr use the hotel often when visiting our granddaughter, so don't use any of the facilities. The staff have always been charming and extremely helpful if there has been a problem.”

“Friendly staff , was woken up earlier from extractor fan & noisy delivery’s early”

“Camera e personale”

“We booked the Dinney B&B due to its close proximity to the Astbury Golf Resort, where we were attending a wedding reception. We visited the Dinney early, to work out the logistics and chanced to meet Keith the owner. He allowed us to drop our bags in our room, gave us our keys and assured us that we could leave our car at the Astbury, walk back and he'd sort a lift back the next day - now that's excellent customer service! The room was comfortable and clean, with a good ensuite shower room....

“A beautiful place to stay, would highly recommend. ”

“Main issues were a) the "bistro" and bar area looked nothing like the pictures on the website. Most of the dining tables had been replaced by a pool table and dart boards. Broken or unused furniture was piled up at the side of the room. After taking one look, we decided that eating here was not an option. Similar unwanted furniture etc was piled up on the stairs to the second floor. All in all, there is no way this could be described as a tidy place b) our room was immemdiately above the bar....