Hotel vicino a Phantom Lake - Mukwonago

“The breakfast was very good and the pancake making machine was something new to me and they were tasty. We were disappointed that the internet was not working.”

“Pool and hot tub needs to be clean”

“We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we...

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“Front desk was great”

“The room was huge. Very comfortable bed great shower. Had a street view and right by bars and restaurants. We were disappointed the bar and restaurant in the building is no longer open.”

“Room was not clean. Bugs found in room.”

“Horrible tv’s! Couldn’t find channels. So difficult to navigate. It would help to have some directions and a channel guide in the room. Also, a perk would be to have a water cooler in the lobby.”