Valutazioni basate su 3.383 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,6 su 5
95% degli ospiti consiglia questa struttura
4,7 Pulizia della camera
4,6 Servizio e personale
4,7 Comfort in camera
4,6 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
di un viaggiatore verificato da Ireland

Top Marks

Data di pubblicazione: 27-ago-2016
Great staff, beautiful room and a fantastic location.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 18-ago-2016
Good busing hotel close to offices and restaurants.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 16-ago-2016
Great hotel and was very accommodating to my needs for early check in after a bad experience with a neighboring hotel led me to check out and check into this hotel. They were very understanding to my needs and the room was outstanding.
4 su 5
di un viaggiatore verificato

nice hotel

Data di pubblicazione: 16-ago-2016
Nice hotel and very quiet.Very Clean and quick service
4 su 5
di un viaggiatore verificato da Québec, Canada

Hôtel confortable près de City Hall.

Data di pubblicazione: 14-ago-2016
Pro: Le service et l'ambiance.
Contro: Le bar salon est trop petit et très achanlandé.
Posizione: À proximité du City Hall. Quelques minutes de marche pour l'Independence Hall et la Liberty Bell. À proximité du métro.
Excellent service et installations adéquates. Situé au centre-ville à proximité du City Hall et du One Liberty Tower Observation Deck. À proximité des sites historiques.
5 su 5
di un viaggiatore verificato

Great staff and great location

Data di pubblicazione: 7-ago-2016
The staff was great, and the location couldn't be much better.
2 su 5
di un viaggiatore verificato da Philadelphia, PA

Dated hotel but friendly staff

Data di pubblicazione: 3-ago-2016
Dated hotel, dusty furniture, mold in corners of shower, mediocre room service food...
2 su 5
di un viaggiatore verificato

Staff/service not to the level of other Sofitels

Data di pubblicazione: 1-ago-2016
Too many little things went wrong service-wise for a Sofitel. * We were there for one night and we got a room above an event. Loud music started at 8pm and we were told it wouldn't stop until midnight. We had to complain for 10 min to get another (smaller) room. * no apologies for this, actually we were not even asked how our stay was when we left. * at breakfast, orders came out from the kitchen. We even got extra poached eggs described as sour cream. Location is good, bed is comfy, but there's a Kimpton across the street, I'll go there next time.
5 su 5
di un viaggiatore verificato da New Jersey

Great hotel, very upscale, staff is excellent.

Data di pubblicazione: 25-lug-2016
Pro: Service, food, bed
Contro: The Tv could be bigger
Posizione: Location is 17th and sansom, hotel is in the middle of really good bars/clubs/ restaurants.
Staff was great, i fell sick on Saturday and the room service lady actually left a note wishing me a speedy recovery, great views of the city, location is great if you are looking to explore the bars and restaurants in/around center city.
4 su 5
di un viaggiatore verificato

Very good but 1 problem

Data di pubblicazione: 23-lug-2016
Generally excellent including excellent service on arrival with carload of luggage. Checkin and checkout were perfect. We stayed for 2 nights. Left the room about 10AM after first night to return slightly after 4 PM to find our room was untouched. After a phone call and some delay the room was cleaned by someone who offered no apology. At checkout, I was asked if everything went well and I told them yes, except for the fact that we had to ask for our room to be cleaned after 4 PM the previous day. We were credited a 2 drink bar tab we generated the previous night for the inconvenience. I'm guessing this was an unusual occurrence in an otherwise very nice hotel.