Valutazioni basate su 2.785 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,6 su 5
97% degli ospiti consiglia questa struttura
4,7 Pulizia della camera
4,6 Servizio e personale
4,7 Comfort in camera
4,6 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
di un viaggiatore verificato

If only the walls were thicker...

Data di pubblicazione: 26-ago-2015
I pro: Room was clean; cleaning staff was friendly and accommodating Bed was very comfortable Water pressure/temperature were exceptional Location
I contro: WiFi was slower than a 3G connection. TV wasn't worth using, all channels were fuzzy Consider a more aggressive pet policy
We called the night before, requesting an early check-in. The person on the phone said she'd put our name down, and that we should call shortly before arriving. We called thirty minutes prior to our arrival, and the gentleman on the phone said to swing by. One would assume that means a room is ready. Nope! We were told that we'd have to wait two hours. They offered free overnight parking if we wanted to wait FIVE hours. As with most things in life, your experience is colored by those around you. Unfortunately, the hotel, to an extent, cannot control its occupants or screen them for prior head trauma that may result in inconsiderate behavior or poor taste in music. At 11pm, dogs from opposite rooms engaged in a barking match. After about thirty minutes, I attempted to knock on the doors of the occupants of each room. When there was no answer at either room, I called the front desk to complain. The gentleman said that the owners were already contacted, and are on their way back to the hotel. Barking persisted for another hour. Unfortunately, the owners were part of a wedding party, and proceeded to have a loud conversation outside our door for about thirty minutes at 3am. They then retreated to the room adjacent to ours, and proceeded to blast Pitbull until 4am. Hotel staff put a stop to the madness. It felt like college all over again - overpaying for an experience you didn't necessarily want or need, in the first place.
4 su 5
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di un viaggiatore verificato

Data di pubblicazione: 25-ago-2015
Great location with plenty of things to do in walking distance.
4 su 5
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di un viaggiatore verificato da bucks county pa

Great location

Data di pubblicazione: 25-ago-2015
Quick overnight stay. Hotel is in walking distance to all the restaurants and bars near rittenhouse sq. Staff was very friendly. Room was nice. Clean and comfortable. Be sure to check out insomnia cookies for a late night treat.
5 su 5
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di un viaggiatore verificato

Gave us an upgrade and everything was perfect b

Data di pubblicazione: 22-ago-2015
Very nice stay. Great location. Comfortable bed, friendly staff.
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 21-ago-2015
I would stay here again when visiting Philadelphia. We had a great time. Hotel staff was friendly and helpful. We enjoyed drinks in the bar. The location was good too.
5 su 5
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di un viaggiatore verificato da Washington, DC

Excellent location and wonderful staff

Data di pubblicazione: 20-ago-2015
I pro: staff, rooms, location, room service
I contro: nothing
Posizione: Easy to talk to many restaurants and stores
This Sofitel is one of the best hotels that I have stayed in. For the last few months, I have needed to travel to Philadelphia frequently, and I have always stayed here. The staff remembers me, and they are gracious each time they welcome me back. The rooms are spacious and have so many amenities. I wouldn't stay anywhere else in Philadelphia!
5 su 5
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di un viaggiatore verificato da Washington, DC

Beautiful property in the heart of downtown Philly

Data di pubblicazione: 17-ago-2015
I pro: Classy lobby; friendly staff; large room w/nice amenities; green initiative re: laundry; comfy, spacious room; nice details; very clean; heart of town
I contro: Parking was valet only and pricey, but I suppose that's to be expected for such a hotel ($37/day + tax).
Posizione: Everything! Hotel is in the heart of Philly. Lots to do on foot. Great gelato place around the corner. Walking distance to all major sites.
My boyfriend and I stayed at the Sofitel for one night for a wedding. A wonderful hotel! We arrived at around 2 pm and were allowed to check in early. The gentleman who checked us in was very friendly and helpful - gave us a map and some useful suggestions. Our room was on the sixth floor and exceeded our expectations. We had a beautiful, comfortable bed and a large sitting area with a wonderful couch. The bathroom was great - separate bathtub and shower. The shower was very spacious. Everything was very clean. Hotel has a green initiative (selective laundry practices) which was a plus for a greenie like me. Amenities were lovely. The room had an ironing board and iron, hairdryer, and nice touches like bathrobes and slippers. Great hotel all around. Would definitely stay there again.
5 su 5
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di un viaggiatore verificato da Carlisle,PA

Nice quite hotel.

Data di pubblicazione: 17-ago-2015
Elegant and quite hotel. The gym facility need to be update, but for a quick workout is good enough. I will stay again at the hotel on my next trip to Philadelphia
5 su 5
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di un viaggiatore verificato da W

Very luxurious

Data di pubblicazione: 16-ago-2015
Good price for an excellent hotel stay. Bed slept well, bathroom beautiful, and food very good.
3 su 5
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di un viaggiatore verificato da Padova

Hotel nella media

Data di pubblicazione: 14-ago-2015
Da un Sofitel sinceramente mi aspettavo di più..hotel datato e non particolarmente valorizzato. Nel complesso un hotel di medio livello non in linea col prezzo secondo me troppo alto. Camere spaziose pulizia abbastanza buona ma non ci tornerei.