Hotel a Phumelela

“Nice place along the N3.”

“We arrived, the owner refused to open saying Hotels.com never sent her the confirmation. when finally we proved we had paid, we were allowed in after over an hour of sitting outside and the gate was not working. The area was difficult to find and was not in a safe area. The rooms were not as in the pictures, the water was cold. the staff were very unfriendly and inhospitable. The venue was also undergoing renovations and was incredibly dusty and unsafe.”

“Good and comfortable accommodation at very reasonable prices near restaurants and shops. Decent breakfast served by friendly and helpful host. Huge garden to wander in. Neat and comfortable rooms (some are really huge) with DSTV and WIFI. Cosy honesty bar on premises.Safe of street parking. Recommended if you do not insist on a five star lodge, this one is fully deserving of its 3.”

“Room had no fridge. When I complained they said I was lucky to get room with fridge. Attitude was very bad. I had stayed twice before and have been excellent. This stay was a terrible stay. I will never booking that hotel ever.”

“Heel handige locatie op doorreis maar wel enigzinds geluidshinder door vrachtverkeer , dag en nacht. ”

“Excellent service all around. Lots of things to keep the children busy in the lodge grounds. Breakfast was a little disappointing, clean and tidy rooms. Recommend the helicopter rides.”

“Unfortunately there was quite a lot of renovation going on, so the place was a bit messy. Room OK, but luxury...? No.”

“Yes”

“Exposed wires in the room. They demanded I paid them double what was charged online when I arrived there. Refused to give me a room until I paid ”