Hotel a Pierce

“The room wasn’t cleaned when we arrived, one beds sheets were stained pinkish red on every layer. I selected pay at the property and I was charged before my arrival, checkout was listed in the front lobby at 11am, I was awoken by a staff member at 10am asking if I was checking out soon. Rooms could most definitely be cleaner and I feel like room checks should start no earlier than maybe 30 minutes before check out. Also, disclosing that the charge will appear before arrival regardless of what...

“U”

“In room coffee would be nice”

“The room had dead mosquitoes smashed in the wall is 4 places. The last persons room receipt was still in the window seal which makes me wonder cleanliness of the room. The sink drained really slow.”

“Refurbished and clean. Still a few odd things, no plug in tub. Staff had to be called to check in. Didn’t have snow shoveled near outdoor entrance but were responsive when I pointed it out. Could be more customer service oriented. Said I should go make sure the exterior door was unlocked for unloading close to room when they could just as easily walked down down and done it as they had no other customers. Staff was polite though. Ok for the price point. ”

“Great overall experience!”

“The room was clean and it was quiet.”

“Great stay! The room was spacious and nice, very clean. The free cribs offered are very helpful for those with young children. Would definitely choose this location again.”

“Yes”

“Room was clean, staff was very polite and a joy to talk to. I was gone most of the day. It was quiet in the evenings - plenty of parking and AC and heat wasn’t a problem. I would stay there again if I visit Norfolk, NE again in the Future…”

“Yes”