Hotel a Pinetops

“Breakfast not great. TV was very complicated ”

“Friendly staff. Breakfast was meh but it was expected. Would stay again”

“The pool was outdoors and closed and I was told the pool indoors by yall the staff was lovely the breakfast was ok”

“I checked in on 5/23. The trainee was very nice and welcoming. She was working through the check-in process smoothly with a question or two for the manager. The manager was short with her and unwelcoming to the guests — obviously hospitality is not her strength. This was the first Holiday Inn Express I felt so uncomfortable checking-in.”

“Tv remote not working properly, otherwise everything good.”

“Good”

“Good night sleep”

“The rooms were huge and clean! The pool and outdoor area were awesome. The staff were very friendily and helpful. Only things I would change would be to get a second toaster and pancakes or waffles for breakfast, but that is just being nit picky. Would def stay here again!”

“Tipico hotel negli Stati Uniti. Camera grande, letti comodi e grandi, spazio a volontà. Bagno nella media quindi ok. Come quasi tutti gli hotel da me visitati, la colazione (anche se compresa) è un po' limitata. Ma non si può avere tutto. ”

“Shops”

“Room upkeep unsatisfactory. Dirty AC return and filter, patches on walls and in shower. Disappointing for a Marriott brand.”

“The door to our room was not secure. There was a gap at the bottom and top of the door where light from the hallway was coming in. The security latch was completely broken. But it was late when we arrived and we did not have the energy to go back to the front desk to get moved. I was with my husband so I felt safe. Upon further inspection in the morning, the whole door jam and door was loose. It was coming apart from the wall. Had we noticed it was that bad the night before, we would have gone...

“Great location very closetoRoute95 and very CLEAN!!!!!!”

“Sta”

“The room and hotel were very clean and new.”

“I was disappointed that your chain doesn't have irons available for hotel guests. And, I reserved connecting rooms, however, that wasn't available when my party checked in.”

“front desk charged an additional $100 fee without notifying us for a pet fee, even though it was a service animal. Upon requesting a removal of the fee they said they needed management approval but did not return calls to apprise us - as they said they would do.”

“Overall the room was not clean and it was very outdated. There was a large stain on the bench. The bath tub and shower had brown stains. The room as well as the hallway had a very musty odor. I would not stay there again.”

“Excellent and friendly service. The rooms were spotless as well.”