Thank you very much for giving us the opportunity to welcome you and your family in our little paradise, for all the staff it is always a pleasure to be at your service.

We want to thank you very much for sharing with us your comments regarding your recent stay at our hotel, it was truly a delight to have been your host and we hope that our services and work team lived up to your expectations.

Lamentamos mucho que haya tenido una mala experiencia en nuestro establecimiento. Agradecemos sus comentarios y tomaremos medidas para mejorar nuestro servicio y atención al cliente. Su opinión es muy importante para nosotros y esperamos poder recuperar su confianza en una futura visita. Si desea proporcionarnos más detalles sobre su experiencia, no dude en contactarnos. Gracias por su retroalimentación.

Muchas gracias por su valoración, nos hubiera encantado conocer su opinión.

We are sorry to hear that your experience at our community was not completely satisfactory. We are glad to know that you enjoyed the comfort of the family suite and the room service.We take into account your comments about the limited variety on the children's menu and the lack of fries, as well as the difficulty in making reservations in restaurants. We will work to improve these aspects to guarantee a better experience for our guests in the future.We appreciate your positive words about the friendliness of the staff and we apologize for the quality of the food at the buffets and the lack of authenticity in the Mexican dishes.We are also sorry that the pools were full and that the beach was rocky. We are working to make improvements in these areas and look forward to welcoming you back in the future to show you that we have taken your feedback into account and improved our offering.Thank you for sharing your opinion with us and we hope to have the opportunity to make it up to you on your next visit.

Le agradecemos mucho que se haya tomado el tiempo de manifestar su calificación sobre su estancia con nosotros.

Thank you very much for giving us the opportunity to welcome you in our little paradise, for all the staff it is always a pleasure to be at your service.We will eagerly await your return so we can provide you with the excellent service you deserve.

We want to thank you very much for sharing with us your comments regarding your recent stay at our hotel, it was truly a delight to have been your host and we hope that our services and work team lived up to your expectations.

We apologize for the first impression you may have at our hotel, our priority is to provide excellent customer service throughout your stay and you should be assured that we will discuss your concerns with all members of the departments involved to not only identify but react and resolve. . such incidents.

What a wonderful pleasure for us to know that you fully enjoyed a wonderful vacation, it is a true pride, as it makes us feel full of energy to continue working every day to provide the best service.At the same time we greatly appreciate your comments to improve some of our services, it is through comments like yours that we can improve all aspects of the resort.

Thank you very much for choosing Sandos Caracol as your vacation spot!We are glad to know that you enjoyed a relaxing and incredible vacation at our hotel and we appreciate your time to share your experience.Our entire team will be happy to read such good and positive comments. All the staff hope to welcome you very soon, to pamper you as you only deserve.

We are delighted to receive your feedback and that you have visited us recently, we wanted to thank you for let us know about your experience and that you were content with the service in general. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. We would like to welcome you again at our hotel to spend here another memorable holiday.

Thank you for choosing our facilities as your vacation destination. We are glad to know that you thoroughly enjoyed your vacation at the resort.It was an honor for our entire team to be of service to you and make your vacation enjoyable.

We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us and for sharing your words and observations through this important medium.

Thank you very much for your review, we would have loved to know your opinion.We hope to welcome you again.

Thank you for sharing your experience with us. We are glad to know that you enjoyed the friendliness of the staff and the beauty of the gardens. We are sorry to hear about the inconveniences you experienced during your stay, such as restaurant reservations at an inconvenient time and the beach towel situation. We will take your comments into account to improve our services in the future. We hope that despite the inconveniences, you were able to enjoy Mexico and its culture. Thank you for choosing our resort and we hope to see you again in the future!

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol Eco Resort.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

Thank you very much for giving us the opportunity to welcome you in our little paradise, for all the staff it is always a pleasure to be at your service.We will eagerly await your return so we can provide you with the excellent service you deserve.

Muchas gracias por su valoración, nos hubiera encantado conocer su opinión. Esperamos darle la bienvenida nuevamente

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol.Regarding your opinion about the attention provided by the hotel staff, be sure that we will react immediately to prevent this situation from happening in the future.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

En nombre de todo el equipo que conforma nuestro hotel, queremos extenderle un cordial saludo y agradecerle por sus sinceras palabras tocante a nuestros servicios y su reciente visita a estos. Realmente sentimos leer que no cumplimos con sus expectativas, como parte de una familia única siempre nos esforzamos por ver nuestros puntos fuertes y trabajar en equipo para mejorar en los débiles, por favor tenga la bondad de aceptar nuestras disculpas si en algún momento no la hicimos sentir como esperaba.Agradecemos su confianza y puede tener la seguridad de que haremos nuestro mejor esfuerzo para mejorar cada día aun más.

Muchas gracias por su valoración, nos hubiera encantado conocer su opinión. Esperamos darle la bienvenida nuevamente.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol Eco Resort.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and we will be sure that we will constantly strive for excellence in our services.

What a wonderful pleasure for us to know that you fully enjoyed a wonderful vacation, it is a true pride, since it makes us feel full of energy to continue working every day to provide the best service.At the same time we greatly appreciate your comments to improve some of our services, it is through comments like yours that we can improve all aspects of the resort.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol Eco Resort.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

On behalf of the entire team that makes up our hotel, we want to extend a cordial greeting and thank you for your sincere words regarding our services and your recent visit to them.We are truly sorry to read that we did not meet your expectations, as part of a unique family we always strive to see our strong points and work as a team to improve on the weak ones, please be kind enough to accept our apologies if at any time we did not do so. . feel as expected.We appreciate your trust and we can be sure that we will do our best to improve even more every day.

On behalf of the entire team that makes up our hotel, we want to extend a cordial greeting and thank you for your sincere words regarding our services and your recent visit to them.We are truly sorry to read that we did not meet your expectations, as part of a unique family we always strive to see our strong points and work as a team to improve on the weak ones, please be kind enough to accept our apologies if at any time we did not do so. . feel as expected.We appreciate your trust and we can be sure that we will do our best to improve even more every day.

Thank you very much for your evaluation, we would have loved to know your opinion.We hope to welcome you again and give ourselves the opportunity to change your perception.

We apologize for the first impression you may have at our hotel, our priority is to provide excellent customer service throughout your stay and you should be assured that we will discuss your concerns with all members of the departments involved to not only identify but react and resolve. . such incidents.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol Eco Resort.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

Thank you very much for your evaluation, we would have loved to know your opinion.We hope to welcome you again and give ourselves the opportunity to change your perception.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol Eco Resort.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

On behalf of the entire team that makes up our hotel, we want to extend a cordial greeting and thank you for your sincere words regarding our services and your recent visit to them.We are truly sorry to read that we did not meet your expectations, as part of a unique family we always strive to see our strong points and work as a team to improve on the weak ones, please kindly accept our apologies if at any time we did not do so. . feel as expected.We appreciate your trust and we can be sure that we will do our best to improve even more every day.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol Eco Resort.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and we will be sure that we will constantly strive for excellence in our services.

Thank you very much for choosing Sandos Caracol as your vacation spot and for taking the time to write your impressions about our service we offer.The comments and suggestions we receive from our clients are very important to maintain the quality and service that you deserve.

What a wonderful pleasure for us to know that you fully enjoyed a wonderful vacation, it is a true pride, as it makes us feel full of energy to continue working every day to provide the best service.At the same time we greatly appreciate your comments to improve some of our services, it is through comments like yours that we can improve all aspects of the resort.

We very much appreciate that you have taken the time to express your opinion about your stay with us.Thank you for being part of us and we hope to welcome you once again in this your second home in Mexico.Do not hesitate to contact us to provide you with the best possible service for your future stay.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol Eco Resort.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

We appreciate you allowing us to welcome you to this beautiful hotel and knowing that you enjoy everything we have for you in terms of entertainment.We hope to soon welcome you back to this your second home.

Thank you very much for your evaluation, we would have loved to know your opinion.

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Sandos Caracol Eco Resort.We apologize for any impression you may have at our hotel at this time, our priority is to provide excellent customer service throughout your stay.All your observations have been sent to the General Management of the complex since guest satisfaction is our priority and rest assured that we will constantly strive for excellence in our services.

Thank you for taking the time to give your experience, we will follow up on your comments, since our priority is the satisfaction of our customers. We hope to welcome you in the near future.

Muchas gracias por su valoración, nos hubiera encantado conocer su opinión. Esperamos darle la bienvenida nuevamente

We appreciate you choosing our resort for your holidays .We would have liked to know your comments through this important mediumWe hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.

En nombre de nuestro equipo le agradecemos por tomarse el tiempo para reunir los detalles de su experiencia de vacaciones en Sandos Caracol Eco Resort.Nos disculpamos por la impresión que pueda tener en este momento en nuestro hotel, nuestra prioridad es brindar un excelente servicio al cliente durante toda su estadía.Todas sus observaciones han sido enviadas a la Dirección General del complejo ya que la satisfacción de los huéspedes es nuestra prioridad y estar seguros de que estaremos constantemente luchando por la excelencia en nuestros servicios.

Muchas gracias por su valoración, nos hubiera encantado conocer su opinión. Esperamos darle la bienvenida nuevamente.

Muchas gracias por su valoración, nos hubiera encantado conocer su opinión.