Valutazioni basate su 456 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
81% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,2 Servizio e personale
4,2 Comfort in camera
4,1 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
2 su 5
di un viaggiatore verificato da McKinleyville CA

Data di pubblicazione: 16-ago-2016
Pro: Cookies! Its was the only good thing out of our horrible stay.
Posizione: There is not a whole lot in this area. A couple of gas stations and a liquor store.
This is the second time we've stayed at this hotel. The last time was a few years ago and we were extremely happy with our stay. Since then this hotel has gone down hill. We checked in just after 2:00 pm with hopes to enjoy the pool. New girl at the front desk learning the system. She was doing just fine but the older lady standing over her shoulder was nothing but rude to her. You should never reprimand someone else in front of customers. Its tacky. After check in they informed us that the pools filter went out days ago and the water color matched that of the Rio Olympics. Sick. Its 103 degrees out and I understand stuff happens so what the heck we decided to just hang out in our room. Well the elevator was broken too. Great! Long walk down a hot hallway to the back elevator and up to our room we went. Room is hot. Thermostat on the wall is broken! Repair man never shows up to fix said thermostat. After an hour and a half I finally had enough and requested to move rooms. All in all I feel like the Hilton should have paid us to stay there and not the other way around.
4 su 5
di un viaggiatore verificato da Emeryville, CA

Near freeway and good price!

Data di pubblicazione: 13-ago-2016
Older hotel facility, however staff was quite accommodating to my needs.
4 su 5
di un viaggiatore verificato

Old hotel

Data di pubblicazione: 9-ago-2016
One elevated was out of order, and no jacuzzi. Clean room. Old entry doors make it hard to enter.
3 su 5
di un viaggiatore verificato da norcal

Very run down, not convenient

Data di pubblicazione: 8-ago-2016
Ac broken, no remote, wall paper in bathroom falling off,vent in bathroom broken
4 su 5
di un viaggiatore verificato da Montana

Came for Spartan Race

Data di pubblicazione: 18-lug-2016
Pro: Staff, room, pool, bar, location, free parking.
Contro: Refrigerators and microwaves in rooms free of charge would add a lot to the stay.
Posizione: Right off highway. Great restaurants in town. Not far to many area attractions. We visited Santa Cruz beach, went to an A's game. Lots in area!
Great hotel. Free parking. Nice pool (unheated, but ok with us). Very friendly and helpful staff. Bartender gave us great tips on activities and restaurants. Very clean. Easy location.
1 su 5
di un viaggiatore verificato da Los Angeles, CA

Worst customer service experience ever.

Data di pubblicazione: 7-giu-2016
I had booked two nights so I could arrived late for check in due to my night shift work schedule. Upon my arrival the front desk staff not only had sold my room to someone else after I was charge for the room. They were extremely rude and very discourteous. Refused to help me, left me stranded. When Expedia customer service representative called the hotel to clear any misunderstanding with hotel staff. The front desk staff treated Expedia representative the same way as I had been treated and was yelling on the phone accusing me of being late and refusing to give me a room. I will never recommend anyone to this hotels.
4 su 5
di Luis da Los Angeles, Ca

Muy bueno

Data di pubblicazione: 17-mag-2016 su Hotels
Solo Hubo un pequeno inconveniente, la llave del shower estaba mala y desperdiciaba mucha agua, pero despues todo estuvieras excelente
4 su 5
di ronald

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 16-mag-2016 su Hotels
4 su 5
di Allen da Ooootah

Nice, comfortable, good staff,

Data di pubblicazione: 13-mag-2016 su Hotels
Longer term stay, close to grocery shopping and downtown restaurants. Easy on and off the freeway - some noise from it, get a room facing north. Recently up dated.
3 su 5
di Maria

Data di pubblicazione: 9-mag-2016 su Hotels
Nice check in person but the place was hard to find. The room smelled too.