Valutazioni basate su 601 recensioni verificate

4,0 su 5
78% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,1 Servizio e personale
4,2 Comfort in camera
4,0 Condizioni dell’hotel
Recensioni verificate di Expedia
3 su 5
di un viaggiatore verificato da San Jose

Would not recommend

Data di pubblicazione: 4-feb-2018
Pro: Staff
Contro: Everything other than staff
Posizione: Didn't bother to check -- after 5 hrs checked out and moved to different hotel
Staff was professional and friendly. However, facilities wise, worst Double Tree I stayed - decided to check out and move to another hotel, noise, smell, too many broken things, dirty carpet ..
5 su 5
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di un viaggiatore verificato da Henderson, Nevada

Nice hotel close to restaurants

Data di pubblicazione: 30-gen-2018
Pro: The hotel was competitive pricewise, compared to the motels around the area in which I have stayed in before and by far this was the best one for the
Posizione: That all depends on what one is going to Livermore for. There are great restaurants downtown on First Street. The Cattleman's is very good, too.
I went to Livermore for a bowling tournament. The hotel was conveniently located for easy access to get to the bowling center.
2 su 5
di un viaggiatore verificato da Arizona

Old and Worn out with sub par amenities

Data di pubblicazione: 30-gen-2018
Pro: Location
Contro: The entire facility is in need of a complete do over. Old rooms, old HVAC units, Fix the leaks and poor drainage. Keep the vending machines full;
Carpets are old and thread bare; wall corners beat up; HVAC unit in room too noisy to sleep; problems with TV; vending machines empty; coffee in lobby was cold; tub drained very slowly; bathroom sink leaked around base of fixtures; change of room only solved the noisy HVAC. Staff very nice and friendly but place needs a complete do over.
4 su 5
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di un viaggiatore verificato da south lake tahoe, ca

Exceeded expectations

Data di pubblicazione: 21-gen-2018
Hotel staff was very courteous. The fresh cookie I received upon checking in was a nice touch. The room was comfortable. The lights could have been brighter. I was there to study for a certification exam so the low light made it a little difficult to study.
4 su 5
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di un viaggiatore verificato da Reno, NV

Priced Right

Data di pubblicazione: 4-gen-2018
Contro: Complementary Breakfast
Posizione: Location is great if your going to San Francisco Outlets Mall
It would be better if they offered complementary breakfast.
3 su 5
Consigliato
per Coppie
di un viaggiatore verificato da Orange County, CA

Great location near our Family.

Data di pubblicazione: 28-dic-2017
Pro: Location and convenience. Quiet and clean. Personnel very nice.
Contro: As stated above; better house cleaning, a few alterations to the rooms.
Posizione: Near everything in Livermore.
This is our third stay at this hotel. As it is only a mile from our Family, it is always convenient. This time we were put in a handicapped room, and the room was a little on the OLD side in furnishings, had several holes in the walls where pictures had been before and not filled. The lamp shades were all lopsided, and the main dresser had holes on the top where something had been removed. Wallpaper was peeling on some areas. The housekeepers left a couple of dirty towels they used for cleaning the first day in the main room and bathroom. Also, they did not replace the shampoo, conditioner, or skin lotion small bottles on the second, third, and final day of our stay. The coffee materials were not replaced; cup holders, stirrers, and Equal sweeteners. This may seem trivial, but just wanted you to know about our visit. We will continue to stay here on future trips, about two or three a year. Love those cookies each evening when we return.
4 su 5
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di un viaggiatore verificato da Azusa, CA

Wish everyone is happy.

Data di pubblicazione: 28-nov-2017
Night time worker was nice but morning worker was not looked happy. It was hard to ask some questions. Wish worker at the hotel was happy, because their emotions effect to us.
5 su 5
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di un viaggiatore verificato da huntington Beach, Ca

Great stay

Data di pubblicazione: 26-nov-2017
My room was spotless and very comfortable. The staff were friendly and accommodating. Went for business and needed peace, quiet and comfort ...got all three,
5 su 5
di Ralph

A wonderful Thanksgiving stay

Data di pubblicazione: 26-nov-2017 su Hotels
I thoroughly enjoyed the 2 days there with my girlfriend. Room was great & quiet. The room rate eas fantastic. Already planning next stay. THANK YOU!
2 su 5
di un viaggiatore verificato

Could have been better!

Data di pubblicazione: 12-nov-2017
Pro: The cookies!
Contro: More staff! Promote the dinning room so more people would eat there! Free Breakfast! A little bit more friendly at reservation check in!
Posizione: Location great! Close to I580 and to the wine country!
5 Months before..had much difficulty getting the reservations for 4 rooms done correctly! took almost 6 weeks to get it straightened out both through Expidia and Infiniti Travel after I had already been charged!!! Ate in the dinning room on our first night.. 4 ingredients missing on their Cobb salad and the lettuces and tomato on burger not fresh! The heat in the ADA room would not work, so was cold all night!! Maintenance could not fix it. On our return, one room not ready, we sat in the lobby 2 hours only to find that the room was still not ready..so went to another room that smelled heavily of smoke! Yuk We will not be returning next year!!! P.S. The cookies were good though!