Valutazioni basate su 476 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,0 su 5
81% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,2 Servizio e personale
4,2 Comfort in camera
4,1 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 24-ott-2016
Pro: Liked the location. The lobby was nicely decorated and the staff warm and friendly.
Contro: Bathroom was very small and the bathtub faucet leaked nonstop. Room was stuffy.
4 su 5
di un viaggiatore verificato da Victorville, CA

Nice hotel

Data di pubblicazione: 9-ott-2016
Pro: Size of the room, cleanliness of the room. Close to the freeway.
Contro: Drive into San Francisco. Elevator was scary. It creeked as we rode up & down.
Posizione: Far away from San Francisco. Close to outlet mall, movie theaters & restaurants.
2 su 5
di un viaggiatore verificato

Ok but not worth the stay.

Data di pubblicazione: 27-set-2016
Contro: Prevent doors from slamming and changing hold practice from 7 days to the typical 24-48 hour hold would be nice.
I've traveled to many places & have stayed at many hotels. I particularly did not like this hotel for a couple of due to the loud doors and second because the hotel holds your account for incidentals for a week. Really not the norm. When I called four days after leaving, young lady tells me I wouldn't get the hold off my account after a week. Not until I mentioned that it was beyond the normal practice to hold one's account for 7 days and that it was unfair, they immediately removed the hold. Holding my account for incidentals at $50 was not the concern, but after leaving the property for the staff to complete their check of the room within 24 hours, I don't feel requires a week to do. Staff appeared friendly but business practice is in question and spending a minimal amount to find a way to keep those doors from slamming, would likely allow for more to feel comfortable to return.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 20-set-2016
The bathroom ceiling was dirty and falling apart, but besides that everything was in great condition and the service was fantastic!
2 su 5
di un viaggiatore verificato da McKinleyville CA

Data di pubblicazione: 16-ago-2016
Pro: Cookies! Its was the only good thing out of our horrible stay.
Posizione: There is not a whole lot in this area. A couple of gas stations and a liquor store.
This is the second time we've stayed at this hotel. The last time was a few years ago and we were extremely happy with our stay. Since then this hotel has gone down hill. We checked in just after 2:00 pm with hopes to enjoy the pool. New girl at the front desk learning the system. She was doing just fine but the older lady standing over her shoulder was nothing but rude to her. You should never reprimand someone else in front of customers. Its tacky. After check in they informed us that the pools filter went out days ago and the water color matched that of the Rio Olympics. Sick. Its 103 degrees out and I understand stuff happens so what the heck we decided to just hang out in our room. Well the elevator was broken too. Great! Long walk down a hot hallway to the back elevator and up to our room we went. Room is hot. Thermostat on the wall is broken! Repair man never shows up to fix said thermostat. After an hour and a half I finally had enough and requested to move rooms. All in all I feel like the Hilton should have paid us to stay there and not the other way around.
4 su 5
di un viaggiatore verificato da Emeryville, CA

Near freeway and good price!

Data di pubblicazione: 13-ago-2016
Older hotel facility, however staff was quite accommodating to my needs.
4 su 5
di un viaggiatore verificato

Old hotel

Data di pubblicazione: 9-ago-2016
One elevated was out of order, and no jacuzzi. Clean room. Old entry doors make it hard to enter.
3 su 5
di un viaggiatore verificato da norcal

Very run down, not convenient

Data di pubblicazione: 8-ago-2016
Ac broken, no remote, wall paper in bathroom falling off,vent in bathroom broken
4 su 5
di un viaggiatore verificato da Montana

Came for Spartan Race

Data di pubblicazione: 18-lug-2016
Pro: Staff, room, pool, bar, location, free parking.
Contro: Refrigerators and microwaves in rooms free of charge would add a lot to the stay.
Posizione: Right off highway. Great restaurants in town. Not far to many area attractions. We visited Santa Cruz beach, went to an A's game. Lots in area!
Great hotel. Free parking. Nice pool (unheated, but ok with us). Very friendly and helpful staff. Bartender gave us great tips on activities and restaurants. Very clean. Easy location.
3 su 5
di un viaggiatore verificato

NOT a Doubletree

Data di pubblicazione: 11-lug-2016 su Hotels
Hotel did not know anything about my reservation, yet still managed to get a room. Despite the name, this is NOT a Doubletree hotel -- this is a cheap hotel that Doubletree purchased and put their name on it.