Hotel vicino a Poinsettia Dog Park - Carlsbad

“Clean location with good staff”

“From the moment we walked in we felt at home. The front staff was very nice and welcoming, the rooms were very clean and comfortable, and the breakfast was great with a good variety. Would definitely stay here again. ”

“First off let me say I was really excited about staying here but that quickly turned sour as this place was not what I expected the room was not what the pictures looked like online and on top of that the manager (Len. A) was a complete rude individual that never returned my call until I checked out a little late and finally decided to call and show up to the room and tell me that he was going to charge me an extra $100 after the front desk employee told me first if I stay until 10:30 am I would...

“Really nice location , amazing staff and front desk services. ”

“Annual trip here and always a great time with the family. ”

“Everything was great ”

“Breakfast was delicious and hot”

“Great stay!”

“The property was once great, but is looking tired. The Westin is famous for their comfy beds, and ours was creaky, the coverlet looked worn, and the pillows were not soft. The coffee machine was broken as well. Not sure what’s up, but I’ll pass next time.”

“Clean room, staff was friendly & helpful.”

“I stayed for two days and unfortunately had a disappointing experience. The cafe employee was rude, which made us feel unwelcome. Housekeeping was also lacking, our towels and water were never replaced during our stay. Overall, the service did not meet expectations, and I hope management improves customer service and guest care. ”

“Great!!”

“Breakfast was wonderful with good variety and the breakfast room was light and airy! Room was clean and comfy. Would give 5 stars except hotel sits right on I-5, so constant traffic noise. ”

“The room had a terrible musty smell… It was next to a water filtration system that ran all night and was extremely noisy. The floor was so dirty. I had to throw away my socks and despite having a two night reservation, we left after one. Regards RT”

“I guess it is not important anymore to stock a pen, paper, plastic cups or glass for drinking for guest convenience. Only very basics. Seems like a small inexpensive gesture you are thinking about potential needs of your guests. ”

“One of the worst motel experiences I’ve had. The room had a strong unpleasant odor, visible grime and maintenance issues, damaged fixtures, and an extremely loud AC unit that made the room uncomfortable to stay in. The overall condition felt dirty and poorly maintained. When we brought up our concerns after returning from dinner, staff was unhelpful and dismissive rather than trying to resolve the situation. Overall a very disappointing experience, and we would not stay at this location again.”

“Close to the beach about 1/4 miles away. Bathroom needed to be updated had hard time getting the shower to work. Plus needed to add some anti strips for slipping in the shower.”