Hotel a Pointe Seraphine

“Il luogo è paradisiaco, la spiaggia è vulcanica quindi scura, ma la baia nel complesso spettacolare. I servizi ed il personale veramente ottimi. Spa in posizione unica con personale esperto. Unico inconveniente la posizione isolata ed i servizi tutti disponibili ma tutti extra. La gestione mette a diposizione tours dell'isola a pagamento. A nostro parere si dovrebbero facilitare gli ospiti con navette gratuite almeno verso l'aereoporto e la capitale, in quanto i taxi sono piuttosto costosi e il...

“This is my second time staying here on this trip, I liked it so much that I came back. Beautiful view, really nice apartment and wonderful staff, can't go wrong”

“The property was excellent. We loved our room, the staff, the food/drink, and the amenities. It was beautiful!”

“The property is very nice and our suite was spacious. It’s quite dated. Staff was great.”

“To Whom It May Concern, This statement serves as formal documentation regarding concerns experienced during a recent lodging reservation. The accommodations and management of the property did not meet the reasonable expectations of transparency, consistency, and professionalism typically associated with hospitality services. During the stay, irregularities arose relating to the organization and oversight of the premises. These included confusion regarding operational management, inconsistencies...

“Veramente ottimo, vista magnifica sulla baia, proprietari deliziosi, bella struttura, la consiglio vivamente”

“In the pic looks lovely with petals on the bed when we asked about the petals we was told they were for a photo shoot also we asked for a safe for our valuables we was told there is no safe cos no one is coming there. The directions from town was very misleading it was miles from town the lady host was not helpful at all .she had the cheek to ask me for 160 dollars government' tax which i refused. We stayed one night out of 5 did not get any refund at all loss $12.000 the lady had a very bad...

“Location gradevole per chi ama la vita da resort. L'isola è infatti piuttosto inesplorabile”

“I stayed at this property for a week . The apartment was clean and had everything I needed for my stay . The view of the pitons was breath taking . I was so close I felt like I could walk to them from the balcony . During my stay my flight had been cancelled and I needed to extend my trip for 2 additional stays . The owner was able to accommodate me. I was able meet her personally she was friendly and always available for questions . I travel solo often and I felt comfortable and safe during my...

“Veryclran room, extremely courteous and helpful staff.. Very quiet location and in good proximity key amenities.”

“The stay at Marigot Bay Beach and Dive Resort was exactly what I needed to unwind and relax. The property is beautiful and well maintained, the staff are helpful and courteous, and the meals were great.”

“The property is beautiful but the rooms need to be cleaned properly and better maintained. The Spa was amazing. The food was okay.”

“Villa as described, though there was one thing that was not and we let the owner know. ”

“Estremamente comodo se si deve prendere il traghetto per Martinica ma mattina presto. La zona è squallida e pericolosa di sera”

“Room was very comfortable and clean. Bed was great, air conditioning worked great. Wi-Fi was just OK. My only complaints were that there was very loud music coming from the neighbors on a Saturday night when I stayed there, and the road to the property from the main road isn't the greatest.”

“Staff was extremely helpful. View eating breakfast on the patio was amazing! ”

“This property was pretty disappointing from start to finish. This trip was our honeymoon so it was important that it was extra special. It was a huge disappointment. The magic of photo editing was what drew us to the property originally. Also, the fact that it was a Hyatt property gave me some confidence. There was nothing good about it from the beginning the entrance, lobby, nothing was welcoming. They put us in a room that didn’t have air-conditioning working, and the coffee table was broken...