Hotel sulla neve a Polonia

“We knew the hotel was packed, and having read the reviews (after having already paid the unrefundable rate) I was a little concerned that we might get stuck in a bad room. I asked my wife to check the room first in case we wanted to switch, which the desk clerk was happy to help her do, but she was told that it wouldn't matter much as we were getting the last available (and it makes sense as it was on the top floor at the very end of the hall). Anyway, the room was clean, spacious, and...