Ville a Ponzanello

“We cannot say enough about our whole experience at this truly unique property. From the moment we were greeted by our host at the parking garage (who later also assisted with our luggage), to the moment we said goodbye, the customer service and communication was excellent. Special care was taken with our family, and every effort was made to make our visit most memorable – which it was! Our host was knowledgeable about the area, friendly and most helpful. The location of the property was superb...

“Toller Gastgeber. Paolo war sehr freundlich und stets bemüht, der Check‑in verlief reibungslos.Der Zustand des Hauses und der Einrichtungen entsprach jedoch nicht unseren Erwartungen. Bei der Ankunft war die Küche kaum gereinigt, die Spülmaschine war innen verschmutzt und funktionierte nicht. Trotz Reparaturversuchs durch Paolo konnte sie während unseres Aufenthalts nicht in Betrieb genommen werden.Auch der Komfort der Betten überzeugte uns nicht (eher harte Matratzen). Im Aussenbereich befanden...

“The views from the villa were well worth the climb up the stairs from the train station. The outdoor spaces looking out over the Mediterranean and Manarola were awesome. The unit was bright and spacious with great windows and was well stocked. Our check-in host met us at the villa and made sure we had everything we needed.”

“We made the difficult decision to leave this property before spending even one night there.Our experience started badly when the host, who lives in another part of the property, greeted us with obvious frustration because she had waited about 30 minutes for our arrival. We had been driving from Florence and kept her updated throughout the trip with our ETA based on traffic, so this was not the welcome we expected.Once inside, we discovered that two of the four bedrooms are completely separate...