Dear guest, Your comment startles us as this does not reflect our usual standards of excellence and also we do not have any staff named Aina. We have helpful staff at the reception and our cultural concierge to advise you in your excursions. Please confirm if you stayed at The Labourdonnais Waterfront Hotel. We would be grateful if we could have more information about the incident, if ever there was one. Kind regards,

Dear Guest, we're pleased that you enjoyed your time with us and that our staff provided you with a memorable experience. We look forward to welcoming you back.

Hello Andrea, Thank you for having shared your experience with us after your time with us at the Labourdonnais Waterfront hotel. We're pleased to read that you enjoyed yourself and that our staff left a lasting impression. We certainly look forward to welcoming you back the next time you're in Mauritius.

Dear Guest, thank you for staying with us. We look forward to welcoming you back.

Dear valued guest, Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and that our staff made you feel at home. Did you have the chance to try our two restaurants with gourmet dishes? Brasserie Chic restaurant offers a variety of international dishes, from French classics to international delights. Yuzu restaurant serves authentic Asian cuisine, with a fusion of Japanese, Thai, and Vietnamese flavours. If you haven’t tried them yet, we highly recommend you to do so on your next visit. You won’t regret it! We hope to see you again soon at our hotel. Have a wonderful day! With gratitude, Rolph Schmid – Managing Director

Dear valued guest, Thank you for your feedback. It’s great to hear that you enjoyed your stay at our hotel. We would love to hear more about your experience. Did you have the chance to go for a sunset cruise on our catamaran to discover the harbour of Port Louis? It is one of the most popular attractions in the city. You can see the beautiful skyline, the historical buildings, and the vibrant nightlife from the water. It is a great way to relax and enjoy the scenery. We hope to see you again soon.With gratitude, Rolph Schmid – Managing Director

Dear valued guest, Thank you for your wonderful feedback. We hope that you had the opportunity to also make the most of I Spa suite with relaxing massages, facials and body treatments. Looking forward to welcoming you again soon. Warm regards, Rolph Schmid - Managing Director

Dear valued guest, Thank you for your kind words and positive feedback! We are delighted to hear that you enjoyed your stay with us and appreciated our services. We would love to have you back and invite you to join our Happytizer event every Friday as from 5 pm to enjoy live music and great deals. It’s a fun and relaxing way to end the week and start the weekend.We hope to see you soon! Warm regards, Rolph Schmid – Managing Director

Dear valued guest, Thank you for this great rating. We hope you had the chance to also visit the places of interest around the hotel such as Odysseo oceanarium, Blue Penny museum and Caudan Arts Centre, among others. Looking forward to welcoming you again soon. Warm regards, Rolph Schmid - Managing Director

Dear valued guest, We are very sorry to hear that you were not satisfied with your stay at our hotel. Kindly accept our sincere apologies for the inconveniences you faced. This is not at all our standards and we are deeply disappointed that we failed to meet your expectations. We value your feedback and we will definitely look into the matter and take necessary actions. On another note, we hope that you still had the chance to enjoy a relaxing spa treatment at our I Spa suite, which offers a range of spa services and facilities. We would love to have you back and show you a better experience at our hotel. Thank you for choosing us and for sharing your review. Warm regards, Rolph Schmid - Managing Director

Thank you for the excellent rating.

Dear valued guest, Thank you for this great feedback. We are glad to hear that you enjoyed your time at our hotel. Guest experience is our priority and it's great that we've been able to meet your expectations. We hope that you also had the opportunity to enjoy a relaxing spa treatment at I Spa suite. Looking forward to welcoming you again soon. Kind regards, Rolph Schmid - Managing Director

Dear valued guest, Thank you for your feedback. We are glad that we've been able to provide you with prompt help regarding the medical issue. Our clients are our priorities and we do our utmost best for them in any situation. On another note, we hope that you also had the opportunity to try our delicious gourmet dishes at Brasserie Chic and Yuzu restaurant. Looking forward to welcoming you again in the future. Kind regards, Rolph Schmid - Managing Director

Dear valued guest, Thank you for your feedback. We are glad that you appreciated the service provided at our hotel. We hope that you had the opportunity to enjoy a delicious gourmet meal at Brasserie Chic restaurant or an Asian Fusion culinary experience at Yuzu restaurant. Looking forward to welcoming you again in the future. Kind regards, Rolph Schmid - Managing Director

Dear valued guest, Thank you for this great review. We are glad that you enjoyed your stay at our hotel. We hope that you also had the opportunity to make the most of a relaxing massage at I Spa suite. Looking forward to welcoming you again in the future. Kind regards, Rolph Schmid - Managing Director

Dear valued guest, We are sorry to hear about your experience at our hotel. Rest assured, this is not the usual standard of the hotel. We take good note of your remarks and they will be communicated to the concerned departments. We will make sure to prevent such kind of situation again. Kind regards, Rolph Schmid - General Director

Thanks for the perfect rating!

Thanks a lot for the perfect rating!

Thank you very much!

Thank you for the great rating Sarah!

Thank you for the great review!

Thank you Yasien!

Thanks a lot for the great review! Your comments have been well noted and passed on to the management. We look forward to welcoming you again very soon!

Thanks a lot for taking the time to write about your recent stay at the hotel. We look forward to welcoming you again very soon.

Dear Michael Thank you for review. We do apologise for the experience that you had due to an unforeseen issue with the water supply and we would like to assure you that this does not at all reflect our usual standards. The team worked tirelessly to resolve the matter which actually affected the entire hotel. I would like to note that communication via letters to the room and in-room TV messages were sent in order to keep guests informed regarding the issue and updates timeously. Thankfully we did have guests whom understood the situation, however we humbly still offered various forms of compensation and value adds to mitigate the situation, as in your case. I am also delighted to let you know that all water services have been restored. We do hope to welcome you again for a renewed experience and we heartily apologise for the inconvenience. Regards, Quintin Mulwitsky - Hotel Manager

Thanks a lot for the perfect rating!

Thank you Jean-Romain!

Hello, Thank you for taking the time to write such a comprehensive review about your experience at Labourdonnais Waterfront Hotel. Your review has truly encompassed the very essence of our establishment and we look forward to welcoming you again very soon! Our staff strives to provide a unique and memorable experience for all of our guests and your kind words will surely be communicated to them. With kind regards,

Thanks a lot for rating us!

Thank you for rating us! We have well noted your comments about the room and forwarded it to the management for further actions. We look forward to welcoming you again very soon!

Thank you for the perfect rating! We are delighted that you enjoyed the food and service provided.

Thank you for this wonderful rating!

Dear Joseph, Thank you for rating us. We would like to know more about your grievances so that we may identify areas where improvement might be needed. Rest assured that all guest comments are welcomed and serve to provide an even more memorable stay for our guests. Please do not hesitate to contact us. We hope to welcome you again for a renewed experience. Thanks, Labourdonnais Waterfront Hotel