Ville a Prattville

“No rooms available 30 minutes after I booked the reservation. $100+ gone!”

“Room was very clean and comfortable and so nice to have the sofa bed along with two queen beds”

“Great location and plenty of parking. Security is a bit of a concern.”

“First, I called for an early check-in before arriving,no one answered the phone. When I arrived at the hotel there was only one person at the front counter and he was on the phone, didn't even acknowledge me with a simple one moment or anything. I politely sat down and waited for him to finish his call. I was allowed to go-ahead an check-in. My room was subpar ( double beds) in every way. I most definitely will NOT return to this particular hotel. I wanted to try a different hotel in the area on...

“ A ”

“I have stayed here several times for a work trip. Hotel always nice and clean, and the staff gives excellent customer service. It's always a pleasure staying here.”

“when I went to check in, they stated they had a glitch and lost my reservation. After about 15 minutes of arguing, a person (possibly a manager) some how found a room for us. We had to come back an hour and 20 minutes later to finally get the room. Beleive me, it didnt match the website at all, and also no amenities, like no free breakfast, in fact no food at all, only coffee in the lobby. No coffee maker in the room, a wall a/c unit that never cooled the room, an old tub/shower in the bathroom,...

“Strong marijuana smell”

“Location was convenient for us. Quiet neighborhood. ”

“No coffee or breakfast. Usually have coffee in rooms. Check in lobby was just remodeled but rooms were just ok.”

“Nice new clean hotel.”

“It was really clean.”