Hotel vicino a Primrose Town Hall - Verona

“Hands down the best customer service I’ve ever had at a hotel. We didn’t even have any special needs, bit the guest service team was incredible…from check in to passing the housekeeping in the hall. Ayden especially was fantastic. Underground parking available, and quiet and clean. Property is new…fantastic stay. I’ll definitely be adding this to my list of preferred places to stay for Verona.”

“We asked for towels and trash bags and never received them. I had to go back down the next morning to get them from someone at the front desk. We stayed for 5 days and 4 nights and not 1 time did someone come and clean our room. We were gone everyday of our stay doing things. This is absolutely absurd. People at the front desks are rude or playing on their phones. Housekeeping is always on the floor but would rather be on their phones and balring their music or facebook. This is not how a...

“Clean room and no issues”

“Rooms were nice and clean. The breakfast was excellent good staff clean rooms.”

“Excellent accommodations, clean, and perfect location. They did charge the $50 incidental fees charge to my credit card which I am told will be refunded. ”

“Breakfast was spectacular. Elevator takes forever and is small; so plan on waiting or use stairs. Pet friendly. Pool was packed and the other guests were extremely rude, throwing items at my daughter causing severe welts and bruises. While this is not the hotels fault; there should be a max capacity for pool guests as it was so busy it was unenjoyable. Luggage carts are in the shape of a triangle and not sturdy, your luggage will fall right off. ”

“Loud music in room next door all night long. Staff told me I would be reimbursed for both of my rooms and I received 76.26 out of the over 200. ”

“This was a wonderful experience and stay at the Hampton Inn. ”