Hotel vicino a Principal Park - Des Moines

“Our room was beautiful and clean, staff was so kind, the breakfast was wonderful. Our first day we went to breakfast early, our second day we went later and the food quality was still great which means they were on top of it!! the lobby is beautiful, the hotels location was perfect we walked everywhere all weekend! Looking forward to staying here again someday ”

“Staff was very friendly and hotel was beautiful! ”

“Nice staff and very nice room”

“Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

“The staff was rude... Hot didn't work.breakfast sucked..”

“Clean room. Really nice showers”

“Super Nice place the staff were nice totally loved this place”

“A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. ”

“The staff seems overworked and stressed.”

“Beautiful place. One of the most spacious places we've ever been My kids were so happy about how spacious the suite was. Staff members were very friendly ”

“I traveled for work and the staff was friendly from beginning to end. Each person, from valet to front desk were pleasant to work with. The rooms were not carpeted, and instead had linoleum wood flooring, which I was fine with and honestly preferred. Bathrooms were clean, and the area was easy to walk to and from the events center. I'd stay here again. ”

“The blower for the A/C was very loud and rattled every time it turned on. The bathroom door was very creaky. Other than that everything was great!”

“Excellent place to stay in downtown Des Moines. So close to many things. Offers free shuttle service to anywhere within a 2 mile radius. Really nice restaurant and bar on site.”

“It was clean, but the room need a good update, all is old and dark. It is very good location, good breakfast and staff are nice.”

“Best breakfasts I've had in a long time. We parked at 5th and Keo, worked out great! Room was clean, beds were comfortable, staff was very friendly and helpful. Kids enjoyed the pool!”

“Didn’t see it”

“6yy”

“All fine. Nice and comfortable rooms”

“N/A”

“Shuttle at front door. ”