Hotel LGBTQIA+ a Punta Sam

“Everything was excellent; the only area that could be improved is the night entertainment and shows.”

“Comida regular, atención al cliente Mexicano mala a regular, habitación buena, esperaba más de la comida y trato al cliente, licor gama baja”

“The property and staff were amazing! The Entertainment team was so dedicated and engaging. We will definitely return :)”

“Our stay at Beloved Playa Mujeres - Couples Only All Inclusive was honestly one of the most relaxing trips we’ve had in a long time. From the moment we arrived, everything just felt easy. Our room was very clean, spacious, and comfortable—exactly what we needed to disconnect and rest. The staff really made the difference. Everyone we interacted with was genuinely kind and attentive, not in an over-the-top way, just natural and welcoming. You could tell they truly care about the guests having a...

“The property is beautiful. The staff amazing. Food was delicious. Our issues with this stay were all our room. The most uncomfortable bed I have ever slept in. Hard as a rock! If you have a bad back like I do, be warned. Our room fridge was never stocked the whole week we were there and when we tried to order items by room service, they never showed up. We travel to Mexico so twice a year. All though this was a nice trip, this particular resort will not make the repeat visit list.”

“The room was very comfortable and maintained. I enjoyed having a balcony. The amenities are great. The rooftop pool is especially nice. The food was very good too.”

“The resort is beautiful and clean. My biggest complaint was the CONSTANT knocking on my door. I wanted a weekend of privacy. It was a constant onslaught of knocking over and over, day after day. Regardless of whether the "Do Not Disturb" placard was on the outside of the door. The knocks were violent and impossible to ignore. I was twice in the middle of using the restroom. Once was interrupted mid shower. Three times was sound asleep. Not to mention the other interruptions during personal...

“No night activities, minimal shows or entertainment at night. I wish the food menu in the restaurants would have more variety to choose from. If I would stay another night, I would run out of the food choices. Staff was very helpful and amazing.”