Hotel a Red Rock

“We had bugs in our room and felt them through the night which was very disruptive to sleeping Random people driving through the parking lot when we were next to our car asking for gas money and was evident they were using drugs Check in process was delayed and they kept telling us to call back every hour to see if our room was ready - this went on for 5 hours”

“Yes”

“It was noisy because of all the slamming doors. The blackout curtain had multiple tears or holes. The A/C was barely adequate. This hotel needs a major renovation. ”

“This place is awesome! Smoke free, clean and what a great staff! Would recommend staying here to anyone 10/10”

“Easy parking right out front. Very nice ladies at check in. Loved the lay-out of our room with the mini-living room and wet bar. BUT the vanity counter is too deep for a somewhat shorter person and the lighting terrible for hair and make-up. Nice to have generous travel bottles of bath products plus a make-up washcloth and make-up remover. Super comfy bed and soft bedding. Only the casual restaurant was open but it was good for a chicken club salad and carnitas quesadilla. Chef came out...

“Good value for the price. Rooms were clean, pool was clean. Breakfast was okay, cereal was stale, but the bagels were good. Staff were great.”

“Was assigned a room that was dirty. Some of the staff were very kind and others very abrupt and dismissive. Breakfast is subpar but location is convenient ”

“Where do I start, they didn’t have a room then found one, tried to charge full price because it “has two beds, you wanted one so it costs more”. The room? Oh gosh, the room. No trash cans, no toilet paper, wet toilet paper roll behind the bathroom door, drug paraphernalia above bathroom light fixture, and the toilet ran all night. Dogs walk the hallways unattended, the front desk attendant is in absolutely no hurry to get to the front when you ring the buzzer (over 10 minutes BOTH...

“Breakfast was Not fresh. Coffee was stale on the first morning, fine after that. Room was not cleaned once during my 4 night stay. Air conditioning worked well.”

“The internet connection blinked for less than three minutes even during the tornado sirens and super rain and winds!”

“We were happy all the way around ”

“Very clean”

“When we checked in, the room keys didn't work, so had to go back down because they were programmed wrong. Once got in room, there was only 1 washcloth. Upon leaving in the AM .we saw housekeeping a couple doors down and informed them. When we returned in the evening. NO Housekeeping at ALL. Husband went to front desk and was told housekeeping said we had card on door handle. He had to physically bring up fresh towels, coffee etc. Next day housekeeping came as we were getting dressed, I got...

“The Ranchers Club was fully booked. I feel there should be some reservations/tables put aside for hotel guests. Guests should have a little bit of priority ”

“Staff was very attentive to our needs. We had an issue with the room and was immediately given another room and he apologized for the inconvenience and offered to help us move our luggage. Only issue that was a real problem was the noise created when adjoining room to our room 118 was when they ran the water in the morning. So loud it woke us up. The breakfast at 8am was very picked over and some items were depleted. The staff member offered to make more of the depleted items. When...

“Great breakfast, nice rooms”

“This was my second stay with this location. The ice machine on our floor wasn’t working, but service desk helped us get some ice at the lobby. I made sure to get the same room as my last stay, I enjoy the quietness from hallway. Definitely plan to come back during the Special Olympics visit again. This location is the best from the campus activities.”

“Bedbugs bite my wife, so travelers be aware”

“The staff was friendly, helpful and knowledgeable. The breakfast was above average. Parking was good.The room was clean and not cramped. The mattress could have been better.”