Piscina coperta, piscina stagionale all'aperto, ombrelloni da piscina

Recensioni per Creta Star Hotel

4 out of 5
Creta Star Hotel
Skaleta, Rethymno, Crete Island

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 15 su 50 recensioni" "
Valutazione di 8 - Buono. 26 su 50 recensioni" "
Valutazione di 6 - Soddisfacente. 9 su 50 recensioni" "
Valutazione di 4 - Scarso. 0 su 50 recensioni" "
Valutazione di 2 - Terribile. 0 su 50 recensioni" "

9,0/10

Pulizia

9,2/10

Personale e servizio

7,8/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Gabriella

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Beautiful resort and upgrade!
It was our anniversary trip and we have been really spoilt in the resort. At the arrival we got an upgrade to the Creta Royal 5* which gave us access to the restaurants, pool and everything of that side of the resort which was amazing! First night we had dinner at the Italian restaurant overlooking the beach and beautiful sunset and the second night it was organized a beautiful bbq buffet around the pool (I don't eat fish unfortunately so not many choices for me, but my partner loved it). It was quiet and relaxing atmosphere and everyone was very nice and attentive. However on the negative side, the cocktails were made of syrup and tasted terribly, our room was on the ground floor and quite dark and what left us a bad taste about the holiday was the treatment we received at check-out: long story made short we had a car emergency and asked them the favor to call the road assistance for us ending with a final 16 Euro charge for us, which was not nice as it was an emergency and it was a greek number.. at the end after waiting for 30+ minutes the supervisor spoke to the manager which cancelled the charge, but left us very upset.
Soggiorno di 2 notti a giugno 2019
Risposta di Guest Relations Department, il giorno 3 lug 2019
Dear Guest Gabriella, Thank you for choosing our Hotel for your vacations and your 10/10 review. As you can understand our hotel is not responsible for your car rental, nevertheless we tried to help you as much as possible by calling them. After so many efforts it was not possible to reach them, as you remember. Also, UK belongs to the European Union and through your mobile phone all calls are charged as making a local call in your country. When you contacted again our reception about this issue, the staff asked you in you wish your phone line in your room to be open and you answered positively. In all brochures is mentioned that phone calls are charged. Exceptionally we did not charge you, although we were not obliged to and will not happen again! Thank you again for your visit. We will be glad to see you again among our guests, on your next visit to Crete. With our best regards,

8/10 Buono

Isabel

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 5 notti a luglio 2017

10/10 Eccellente

Hannelore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Umgebung ist etwas trostlos und ohne Auto ist man etwas eingeschränkt
Soggiorno di 14 notti a ottobre 2023

8/10 Buono

Heike

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sehr schöne Anlage, Bushaltestelle direkt vor dem Hotel, Einrichtung schon ein bisschen in die Jahre gekommen, Personal sehr nett, Verpflegung super.
Soggiorno di 10 notti a settembre 2023

10/10 Eccellente

Lali

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo perfecto muy limpio
Soggiorno di 5 notti ad agosto 2023
Risposta di Guest Relations Department, il giorno 8 set 2023
Dear member Lali,Thank you for choosing our Creta Star Hotel for your vacation and for taking the time to post a comment about our hotel on Expedia.We would be happy to welcome you again in our house on your next stay in CreteKind regardsAegeanStar HotelsGuest Relations Department

10/10 Eccellente

Marianne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Et veldig fint Hotel i et stille og rolig område. Fine uteområder. Fine rom. God mat og utmerket service.
Soggiorno di 2 notti a maggio 2023
Risposta di Guest Relations Department, il giorno 24 lug 2023
Dear Mrs Marianne,We would like to thank you for your nice review and for choosing our Creta Star Hotel for your vacation. We take great pride in offering our guests memorable experiences complete with top notch service from our colleagues and it’s a pleasure to know that we achieve our goal.Thank you for your visit. We will be glad to see you again among our guests, on your next vacation.With our best regardsAegeanStar HotelsGuest Relations Department

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Insgesamt war es ein schöner Aufenthalt. Wir konnten uns gut entspannen, alleine schon deshalb, weil das Hotel nur für Erwachsene war. Die Animation war gut, die Speisenauswahl auch, man hat immer etwas zu essen gefunden. Einzig die Organisation des Buffets sollte verbessert werden, da es immer lange Schlangen gab und somit das Abendessen nicht wirklich entspannend ablief.
Soggiorno di 11 notti ad agosto 2022
Risposta di Guest Relations Department, il giorno 6 set 2022
Sehr geehrtes Mitglied,wir bedanken uns ganz herzlich für Ihre Beurteilung unseres Hotels Creta Star.Wir haben Ihre Bemerkungen zur Kenntnis genommen.Vielen Dank für Ihre Bewertung. Wir hoffen sehr, Sie wieder einmal bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

6/10 Soddisfacente

Nickolas

Viaggio di coppia
Non mi è piaciuto: Pulizia
What i did not like was the pool is not clean, it has a yellow stucky film around the while pool. And there is a lot of bacteria in the pool. I can tell it has not been cleand for a while.
Soggiorno di 6 notti ad agosto 2022
Risposta di Guest Relations Department, il giorno 1 set 2022
Dear Guest,Thank you for choosing Creta Star Hotel your vacations.We clean the pools in the morning and in the afternoon. A sign asks guests to shower before entering the pools.We would like to inform you that, as in all previous years, renovation works took place last We wish you all the best.Friendly Regards,AegeanStar Hotels

8/10 Buono

VERONIQUE

Soggiorno di 14 notti a ottobre 2021

6/10 Soddisfacente

Hans

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Very nice staff, quick cleaning of the tables. Food ok, except the bread: dry. Honors to the pastry chef, though. And to the people in the bar. Biggest two downsides: absolutely impossible to find a single free sunbed, although there was enough lawn space to place out many more. Also: only flimsy thin bed spreads, didnt get a good nights sleep.
Soggiorno di 2 notti a settembre 2021
Risposta di AegeanStar Hotels, il giorno 8 set 2021
Dear Hans, Thank you for choosing our Creta Star Hotel for your vacation. Daily we provide new bread. We would also like to inform you that if the guests want a softer mattress, we offer additional thinner mattresses. Exceptionally for this season and only, we provide also sunbeds and umbrellas at the beach for free. The large number of repeat guests from different countries proves the excellent service quality, the location and the culinary delights. We hope to see you again on your next visit to Crete. Kind regards

8/10 Buono

Cynthia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2019

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Es ist eine sehr schöne und saubere Anlage. Das Personal ist immer sehr nett und freundlich. Das essen hat sich morgens und mittags größtenteils wiederholt, allerdings gab es Abends immer einen "Themenabend" und daher ein recht abwechslungsreiches und großes Buffet. Für mich gab es gefühlt zu viele Verbotsschilder (nicht mit nasser Kleidung zur Pool Bar, nicht ohne T-Shirt zum Essen, nicht ohne lange Hose zum Abendessen, keine Getränke auf dem Zimmer). Ich denke wenn man hierfür eine Begründung schreiben würde und es ein wenig umformuliert, würde es wahrscheinlich schon für mich positiver rüber kommen. Wir haben uns trotz All Inclusive Wasser fürs Zimmer gekauft, was ich schon recht seltsam finde.
Soggiorno di 4 notti ad agosto 2019

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really lovely hotel with great facilities, the pool area was good although salt water, the food was excellent, the staff very friendly and we had an excellent and picturesque sea view from our room on the first floor. The only issue we had was on our return home both myself and my husband got bites all over us when we put our travel clothes on that had been in the wardrobe for the week and i suspect it was fleas or some sort of mites. I had to go to the pharmacy for medication once we got home it was so severe. However that said it was a great holiday and a great place to stay. Our next holiday i will be taking wipes and disenfectant spray before putting my clothes in any wardrodes. Margaret & Colin
Soggiorno di 7 notti a luglio 2019
Risposta di Guest Relations Department, il giorno 16 lug 2019
Dear Mrs , Thank you very much for review. We kindly inform you that the management is informed about your remarks and all necessary precautions are already taken. We wish to inform you that this incident has happened only to you, the wardrobe is checked and nothing was found. Also the guests, before and after you, did not face any problem. We wish you all the best and we hope to have the chance to welcome you again in the near future in our property. With best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia
I love the view, the room and shower was perfect. The beach was super but we have to pay 3.5 euro each to have a chair!
Soggiorno di 7 notti a maggio 2019
Risposta di Guest Relations Department, il giorno 13 mag 2019
Dear Guest, Thank you for choosing our Creta Star Hotel for your vacation. Our beach is a paradise for sea turtles Karetta Karetta, has a length of 400m and each year is awarded with the blue flag, a factor which indicates that this natural beach meets all the standards. About the additional fee for the use of sunbeds and umbrellas at the beach, we wish to inform you that we pay taxes to the municipality for their use. In all catalogs is written that the sun loungers and parasols are charged extra because the beach belongs to the municipality. Also, there are plenty sunbeds and umbrellas around the pools, which are for free. We hope to see you again soon. Best regards

10/10 Eccellente

aikaterini

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2019
Risposta di Guest Relations Department, il giorno 13 mag 2019
Dear aikaterini , thank you a lot!

10/10 Eccellente

Dimosthenis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Όλα ήταν υπέροχα . Αυτό που ξεχωρίζει είναι το προσωπικό , που σε σκλαβώνει με την ευγένειά του και την άμεση εξυπηρέτηση .
Soggiorno di 2 notti ad aprile 2019
Risposta di Guest Relations Department, il giorno 3 lug 2019
Σας ευχαριστούμε πολύ για τα καλά σας λόγια και ελπίζουμε να σας φιλοξενήσουμε ξανά στη μονάδα μας!

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti ad aprile 2019
Risposta di Guest Relations Department, il giorno 13 mag 2019
Thank you for your visit!

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was poor so no bars or restersunts close to you , had to get bus into town , hotel was very clean and staff were nice
Soggiorno di 7 notti ad aprile 2019
Risposta di Guest Relations Department, il giorno 13 mag 2019
Dear Guest , Thank you for choosing our Creta Star Hotel for your vacations. The town of Rethymno is 12 km away. The bus runs every half hour until late at night and the bus stop is exactly in front of our hotel. In addition, the nearest small town is at a distance of 6 km, is named Platanias where guests have the opportunity to find discos, bars, many taverns and also shops of all kinds. Also, around our hotel and in a distance of 700m are located a few taverns, two bars and super markets. Thank you again for your visit & will pass your nice comments to our staff. We will be glad to see you again among our guests, on your next visit to Crete. With our best regards,

10/10 Eccellente

michel, St Arnoult-en-Yvelines

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Magnifique hôtel: cadre grandiose, verdoyant, bien entretenu; chambre spacieuse, vue superbe sur la mer (petit bémol: clim pas très efficace, draps du lit trop petits donc lit toujours en bataille); restauration parfaite, variée et soignée; structure complète ( bar de plage, piscine intérieure, mini-golf....) très satis fait de notre séjour dans cet hôtel!
Soggiorno di 7 notti a ottobre 2018

8/10 Buono

Dea, Como

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel, all inclusive with excellent buffet selection and drinks. The only extra are the sun beds on the beach (3,50). Easy access to the garden, pool and beach. Amazing position, quiet, sunny, relaxing. All hotel staff was very kind and friendly, except for a young moustache boy at the bar. Just a couple of downsides, that it’s not a complaint but just a way to help improvement: the water provided for teas coffees and drinks is salted. I love teas but the resulting flavour was so bad I was always choosing coffee (which somehow was hiding the saltiness). Second, the beds in the room and the sun beds in the garden were way too soft. Considering that we were spending most of the time laying on them, it is very important to have solid good quality ones. At least in the rooms of a 4 star. Amazing entertainment team. Very pleasant stay in general.
Soggiorno di 9 notti a ottobre 2018

10/10 Eccellente

Willi, Nürnberg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sehr schönes, sauberes Hotel, direkt am Strand, mit großer, gut gepflegter Parkanlage und schönem Poolbereich.
Soggiorno di 7 notti a settembre 2018
Risposta di Guest Relations Abteilung, il giorno 11 ott 2018
Sehr geehrter Gast Willi, ein freundlicher Kommentar über unser Hotel ist Anlass zur Freude. Vielen Dank für Ihre 5-Sterne-Bewertung für Creta Star Hotel. Das Sie sich bei uns sehr wohl gefühlt haben, freut uns sehr. Nochmals vielen Dank für Ihre angenehme Bewertung. Wir hoffen, dass Sie auch zukünftig Ihren Urlaub bei uns verbringen möchten. Mit freundlichen Grüßen,

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nous avions déjà séjourné dans cet hôtel et n'avons jamais été déçus. Propre, service impeccable, équipe d'animation au top et nourriture toujours fraiche et variée. Nous y retournerons avec plaisir!
Soggiorno di 7 notti a settembre 2018
Risposta di Département des Relations Publiques, il giorno 23 set 2018
Chère Julie, Merci pour votre évaluation 5 étoiles au Creta Star Hotel. Nous sommes très fiers d’offrir à nos clients des expériences mémorables avec un service de qualité supérieure de la part de nos collègues et nous sommes heureux de savoir que nous atteignons notre objectif. Nous sommes impatients de vous accueillir à nouveau dans notre propriété. Avec nos meilleures salutations,

10/10 Eccellente

Robert, Worthing, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 12 notti a settembre 2018
Risposta di Guest Relations Department, il giorno 2 ott 2018
Dear Mr Robert, Thank you for your 5-star review. We look forward to your next visit in our hotel. Yours Faithfully,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
L amabilité et la gentillesse du personnel ne compensent pas les aspects négatifs d un hôtel vieillissant et dépassé sur le plan des équipements.
Soggiorno di 9 notti a luglio 2018
Risposta di Département des Relations Publiques, il giorno 16 ago 2018
Cher Invite, Nous vous remercions d'avoir choisi notre Hôtel Creta Star pour votre vacance. Chaque année, en mettant en œuvre des projets de rénovation et de nettoyage en profondeur, nous nous efforçons d'offrir à nos invites le confort qu'ils attendent. Cet hiver 150 chambres avec leurs salles de bains ont été entièrement rénovées. Notre personnel cherche à accueillir chaque invité avec l'esprit AegeanStar et aider de toute manière possible afin que chacun dispose d'un agréable séjour. Nous avons vraiment espérons avoir le plaisir de vous accueillir à notre hôtel pour vos prochaines vacances. Meilleures salutations, Département des relations publiques

8/10 Buono

Gil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 10 notti a luglio 2018
Risposta di Guest Relations Department, il giorno 2 ott 2018
Dear Gil, Thank you. We look forward to your next visit in our hotel. Yours Faithfully,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Schöne Hotelanlage direkt am Meer
Das Hotel und die Zimmer sind schön. Allerdings ist das Hotel älter und da müsste mal was renoviert werden. Die Außenanlagen sind sehr schön. Sonnenliegen sind zwar viele vorhanden aber nicht ausreichend. Um eine mit Schirm oder im Schatten zu erwischen muss man sehr früh aufstehen und mit einem Handtuch belegen (was wir in diesem Urlaub das erste mal gemacht haben). Der Strand gefiel uns gar nicht. Sehr schmal und man konnte aufgrund der grossen Steine/Felsen nur an einigen Stellen ins Wasser.
Soggiorno di 10 notti a giugno 2018
Risposta di Guest Relations Abteilung, il giorno 4 lug 2018
Lieber Gast , Danke für die Wahl unseres Creta Star Hotels für Ihren Urlaub. Wir möchten Ihnen mitteilen, dass in diesem Winter wie alle früheren Jahren Renovierungsarbeiten stattgefunden waren. Wir möchten Ihnen mitteilen, dass in diesem Winter wie alle früheren Jahren Renovierungsarbeiten stattgefunden waren. Wir haben 150 Zimmern von verschiedenen Kategorien frisch renoviert. Unser Strand ist ein Paradies für Meeresschildkröten Karetta Karetta und der hat eine Länge von 400m und jedes Jahr wird vergeben mit der blauen Flagge, das anzeigt, dass der Naturstrand erfüllt alle Vorschriften verliehen.Im Meer gibt es Orte mit Felsen, aber auch sandige Stellen. Es gibt einen guten Zugang zum Sandstrand. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Bis zum nächsten Mal. Mit freundlichen Grüßen

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Prima hotel
In principe mooi groot hotel. Veel ruimte voor zonbedjes bij het zwembad maar hier is het wel 'handdoekje leggen' sochtends vroeg ondanks dat er staat dat dit is toegestaan. Direct aan een smal strand gelegen. Hier zijn ook ligbedjes beschikbaar maar dit is niet inclusief bij het hotel. De kamer is ruim en netjes. Wij kregen een upgrade naar een zeezicht kamer. Erg mooi uitzicht ook met zonsondergang! Wel een beetje gehorig maar kan ook aan de buren gelegen hebben. Verder is het all in concept ok. Genoeg variatie met het eten bij ontbijt lunch en diner. Drank is wel via lokale merken en cocktails worden vooraf gemengd dus vond ik wel wat minder. Het drinkwater smaakt erg anders dus ervoor gekozen om zelf mineraal water te kopen. Er is een klein supermarktje aanwezig in het hotel maar ook vlak buiten het hotel. Bushalte naar rethymnon stopt voor de deur en kost €1.80 per enkele reis. Een aanrader om te bezoeken. Erg leuk animatie team en vriendelijk personeel.
Soggiorno di 5 notti a giugno 2018

10/10 Eccellente

pierre

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
superbe séjour dans un très belle hotel all inclusives. attention si vous aimez les grandes plages ici vous serez déçu car celle ci est toute petite en profondeur. la cote est très belle mais plutot en rocher qu'en sable. nous avions loué une voiture (avant votre départ moins cher) permettant des visites magnifique de la région histoire, nature et plage très belle sur l'autre coté de l’île (compter 3/4 d'heure de route) .
Soggiorno di 7 notti a giugno 2018
Risposta di Département des Relations Publiques, il giorno 6 lug 2018
Cher invite , Merci d'avoir choisi notre hôtel Creta Star pour vos vacances et votre 5* avis. Notre plage est un paradis pour les tortues de mer Karetta Karetta, qui a une longueur de 400m et qui est récompensée chaque année par le drapeau bleu qui indique que la plage naturelle remplit toutes les normes. Il y a un bon accès à la plage de sable. Nous travaillons pour nous assurer que nos clients ne manquent de rien. A la prochaine fois. Sincèrement

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel and grounds, well maintained and overall cleanliness. Evening entertainment is lacking, needs lots of improvement. A place where adults can go listen to music/dance in the evening would be great. Shows were dull, many guest left after first 10 minutes.
Soggiorno di 7 notti a giugno 2018
Risposta di Guest Relations Department, il giorno 22 giu 2018
Dear Guest , Thank you for taking the time to post your review. Your remarks are taken under consideration. We really do hope to have the pleasure of welcoming you back in our property for your next holidays. With best regards,

10/10 Eccellente

Julia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wunderschöner Palmengarten, super Buffet
Gepflegte Anlage, sauberes Meer, wunderschöne Sonnenuntergänge
Soggiorno di 11 notti a giugno 2018
Risposta di Guest Relations Abteilung, il giorno 18 giu 2018
Lieber Gast , wir möchten uns ganz herzlich für Ihre 5 * Bewertung bedanken. Es freut uns immer sehr, wenn Gäste einen schönen Aufenthalt in unserem Hotel Creta Star hatten. Es bestärkt uns, genauso weiterzumachen. Wir würden uns freuen, Sie wieder bei uns willkommen heißen zu dürfen. Mit freundlichen Grüssen

8/10 Buono

ALAIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un séjour à renouveler
Bel hôtel . Service impeccable par un personnel accueillant, sympathique, prêt à vous aider à tout moment . Restauration très variée et de très bonne qualité. Les buffets sont variés avec un plus pour la cuisine crétoise particulièrement savoureuse. Dommage que le restaurant italien ne soit ouvert que 3 fois par semaine avec menu unique. Un grand bravo au service de ce restaurant plein d humour , et d élégance.
Soggiorno di 8 notti a maggio 2018
Risposta di Département des Relations Publiques, il giorno 31 mag 2018
Cher Membre ALAIN, Merci avant tout pour avoir choisi de séjourner au sein de notre hôtel Creta Star et pour avoir consacré une partie de votre temps à nous faire part de vos impressions afin que nous puissions poursuivre notre politique d’amélioration continue des services que nous proposons à notre invites. De plus, nous sommes ravis de lire que vous avez apprécié la gentillesse et disponibilité de notre personnel. Encore merci pour votre aimable appréciation et vos critiques constructives ; nous serions ravis de vous accueillir à nouveau au sein de notre établissement dans un futur proche. Bien Cordialement,

10/10 Eccellente

Jette Brandt

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
rigtig godt hotel og strandområde
Super lækker service, rigtig godt hotel og strandområde, god mad, ingen kritik herfra
Soggiorno di 7 notti a luglio 2017

8/10 Buono

Jana

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
hotell med fantastisk personal.
Fantastisk personal. Trevliga, kunniga hjälpsamma, glada, service inriktade.....Jag reser mycket, men detta hotell kunde inta ha bättre personal. Eftersom personalen var så fantastisk såg jag mellan fingrarna att: rummet var DEFTINITIVT INTE 4 stjärnigt.

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cresta Star hotel review
Nice resort hotel with good food, good service; good activities and great entertainment team.

10/10 Eccellente

Kat, Southbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Happy time in Creta Star
Took my friend and her daughter away for their birthdays, the service was exceptional, the hotel entertainment team round the pool were fantastic, got to try scuba diving in the clean pool and the beach was fab too.plus a wide and varied choice of food and drinks being all inclusive.

6/10 Soddisfacente

Jo, Chorleywood

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Good hotel but no fitness centre
Excellent food and lovely staff. Beautiful gardens. Very disappointed that the advertised fitness centre belonged to another hotel, cost 6 euros and consisted of five pieces of equipment in a tiny room. The hotel should not advertise that they have a fitness centre, as this is misleading.
Risposta di AegeanStar Hotels, il giorno 21 nov 2015
Dear Guest Jo, Thank you for choosing our Creta Star Hotel for your vacations. We take great pride in offering our guests memorable experiences complete with top notch service from our colleagues and it’s a pleasure to know that we achieve our goal. We are thrilled to read that you enjoyed the good food quality. The passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Concerning, our fitness room is located in the same area with Creta Star Hotel and more specifically in the sister neighboring Creta Royal Hotel. It is a small gym with the basic equipment with extra of charge. Thank you again for your visit. We will be glad to see you again among our guests, on your next vacation. With our best regards, Guest Relations Department

8/10 Buono

Not Provided, Kauhava

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mukava hotelli meren rannalla
Iso hotelli hyvällä sijainnilla jos on autolla liikkeellä. Kiva hiekkaranta aivan hotellin vieressä, saimme isomman perhehuoneen samaan hintaan. All inclusive ihan riittävä, tosin jos meni myöhemmin illalliselle niin osa ruoista oli loppunut. Uutta tuotiin tilalle mutta se kesti kauan. Ruoka kohtuullista. Allasalue ja puutarha kiva, hotellin ympäristö hyvin hoidettu, hieno ja vihreä. Ihan ok hinta-laatusuhde.

6/10 Soddisfacente

Michail

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Δεν είχε κλιματιζόμενους κοινόχρηστους χωρους
Risposta di AegeanStar Hotels, il giorno 31 ott 2015
Αγαπητέ πελάτη Michail, Σας ευχαριστούμε θερμά που επιλέξατε το ξενοδοχείο μας για τις διακοπές σας. Θα θέλαμε να σας πληροφορήσουμε ότι όλοι οι κοινόχρηστοι χώροι του ξενοδοχείου κλιματίζονται, μέσω κεντρικού συστήματος. Σας ευχόμαστε ότι καλύτερο και ελπίζουμε να μας επισκεφθείτε ξανά στο μέλλον. Με εκτίμηση Τμήμα Δημοσίων Σχέσεων

8/10 Buono

Zacharenia, Ηρακλειο

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Αξιζε τα λεφτα του...
Πολυ ομορφο ξενοδοχειο,το προσωπικο ηταν ευγενεστατο,η πισινα με θαλασσινο νερο κ πολυ πολυ φαγητο....
Risposta di AegeanStar Hotels, il giorno 31 ott 2015
Αγαπητή κυρία Ζαχαρένια, Σας ευχαριστούμε πολύ που επιλέξατε το ξενοδοχείο μας για τις διακοπές σας και για το χρόνο που διαθέσατε για να μοιραστείτε την εμπειρία σας. Με ευχαρίστηση διαπιστώσαμε ότι είχατε μια υπέροχη διαμονή, σας ευχόμαστε ότι καλύτερο και ελπίζουμε να σας δούμε ξανά στο άμεσο μέλλον. Με εκτίμηση Τμήμα Δημοσίων Σχέσεων

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

padideh, Stockholm

Mi è piaciuto: Pulizia e comfort della camera
Bra hotell som ligger lite avsides
Som helhet är hotellet bra, maten varierande och god (mycket att välja på). Rummen har en bra standard, inget att klaga på allt fanns och helt. Städningen riktigt bra. Två saker att tänka på är, hotellet har värdeskåp i receptionen (inte på rummet) och du får en nyckel till värdeskåpet..... var ska då denna gömmas? Privat strand finns men solstolar ingår inte i priset på stranden, kostar 3,50€ per stol och dag. En annan sak, buss till Rethymon tar 30-60minuter.... fast avståndet är 14km. Hotellet ligger lite avsides. En vistelse här ger väldigt mycket avkoppling. Det finns två supermarkets precis utanför hotellet (mycket billigare än den på hotellet), en Bankomat (ATM) finns c:a 150m från hotellet. Orsaken till att vi inte ger mer än 3 i betyg är att strömmen går för jämnan på kvällarna, 2-4gånger per dag. Under våran vistelse så gick brandlarmet igång (2gånger), visade sig vara tekniskt fel.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great day and night experience. Definitely coming back to relax in this massive grounds, pool and beach with friendly staff and delicious well prepared meals.

8/10 Buono

irene, west midlands

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Overall a nice place to stay
The hotel is quite isolated though there are a few souvenir/grocery shops nearby. I didn't see any restaurants within walking distance which is probably why it's all-inclusive. The nearest town is Rethymnon which is about 15 mins drive away. I'd recommend hiring a car if staying at Creta. The rooms are looking a bit tired and lack a safety box otherwise it's fine. Strangely there is a charge for use of sunbeds on the beach.

8/10 Buono

christian, Swiss

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice place where to spend holidays
Beach clean and sea fantastic. There is also a big swimming-pool with all around a very big garden. The beach is very long and you can walk for at least one hour. The sea is not deep, so it ideal for children. The food is good and you have a lot of choice. With all inclusive option, you can have beer and cocktails as you want.

6/10 Soddisfacente

So, Paris

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hôtel viellissant
Pas du tout un hôtel 4*...Plutôt 3* dans le service et la nourriture et plutôt 2* dans les infrastructures : chambres plutôt vieillotes, idem pour la piscine qui n'est pas nettoyée tous les jours et inspire une confiance modérée, idem pour les chaises longues très très vieilles et salons de jardin en plastique. Sinon les palmiers et les pelouses et l'accès à la page sont supers. Le personnel très gentil. Les cocktails du all inclusive pas bons du tout à cause des jus de fruits chimiques. La quantité, diversité et qualité de la nourriture est bonne. Juste un bémol sur les desserts trop sucrés et industriels. Le gros point noir est l'environnement: RIEN autour. Pas de balade, ou des tours autour de l'hôtel et autour de la piscine, comme des poissons rouges !

8/10 Buono

Stéphane, Marseille, France

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Idéal pour la bronzette et la baignade
Hotel bien placé au bord d'une plage assez agréable. Le niveau général est très convenable, la formule "tout compris" vraiment sympa, la nourriture bonne et variée pour une formule buffet. Les jardins sont magnifiques, la piscine grande. Les chambres sont très correctes, l'option vue mer est à mon avis indispensable car la vue est vraiment magnifique. Seul bémol : le bruit interne: On entend les bruits de couloir comme si on y était, et très bien les chambres voisines! Heureusement que tout le monde a à peu près les mêmes horaires! Par ailleurs, l’hôtel est vraiment isolé. Voiture obligatoire pour ceux qui aiment en sortir!
La vue

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio

8/10 Buono

Pascal, La Roche sur Yon - Vendée

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hôtel Creta Star
Très bon hotel, dommage que certaines chambres soient situées du côté de la voie rapide ce qui rend les chambres bruyantes la nuit.