Hotel a Richmond

“Super helpful staff, good location”

“Good stay great location. Upbeat staff.”

“Air conditioning worked and it was a decent place to stay just needed a bed so it was fine.”

“Shower didn't work”

“The dead bolt on door worked. Done but the safety latch was broken”

“The pool was warm and open till midnight. My kids were thrilled since we arrived later on. The place was clean and we enjoyed our stay”

“Mary was the check-in person and was gracious and helpful. My room was cleaned to perfection! I did not have breakfast so cannot comment. Easy parking. Perfect room accessories. EVERYTHING was PERFECT!”

“Hottub broken, no battery in remote, toilet paper holder fell off wall. My brothers room stunk, sisters room had no tv remote, breakfast was not refilled. Only motel in town, so what are ya gonna do.”

“Did not like the parking lot. The hallways to the rooms were very narrow. If you let the room door close on its own it’s very loud. They had a power outage from 11 PM till 4 AM. I did not sleep well.”

“Room smelled bad, weeds in front landscaping, orange juice tray in breakfast bar had evidence of corrosion and/or mold, dirt on floor of breakfast bar, badly in need of updating. Staff was helpful but that was the only good thing about this place. Stay here at your own risk.”

“Small room.”

“The staff at the front desk was not helpful. The kids above us were screaming and jumping off the bed all day and into the evening. We asked if we could be moved . She said she would call us back she never did. And in the morning the new desk clearly told us he couldn’t do anything to call the manager. Also the sink did not drain”

“Out dated, odd stains on ceiling and walls. Hot tub is boarded up - pool is small and very cold. Staff was polite.”

“Very nice!”

“.”

“The free breakfast offered good options The staff was very friendly and helpful.”

“I know this will sound excessive but none of this is an exaggeration. Upon arrival, the parking lot had cavernous potholes. This building should have been torn down long ago. When we arrived, we had to wait ten minutes for someone to show up at the front desk. I have a mild handicap that makes stairs difficult. No elevator and my room was on the second floor. The key would not work in the lock. The bed was the cheapest and most worthless I have ever seen. I do not have back problems but it took...

“Everything was great only issue no elevator to 2nd floor.”