Hotel vicino a Riverchase Galleria - Birmingham

“Pool not finished.”

“Love the Breakfest. And the workout facility”

“Clean, kind staff, and good breakfast.”

“Breakfast was good and different main foods each day. The pool was nice, but one day there were no clean towels without us asking for some at the front desk. Rooms were clean and good size.”

“Clean room. Helpful staff. Easy parking. Very nice property and room for the price. Convenient location. Other than a noisy AC and limited TV options, we enjoyed our stay.”

“My room was oversold. So I had to stay in a single king size bed with two adults for the same price as”

“My family and I stayed at this hotel two years ago while passing through Birmingham and decided to stay here again on a second pass through trip as it was fairly decent the first time. The property is in a good location for us. The lobby was welcoming; however that was where anything positive to say about the property stopped. The other areas of the property were just not maintained: dirty walls, damaged drywall that had not been repaired, scratches in wood. We were traveling with our dog on...

“Cockroaches, no coffee and the housekeeping wouldn’t come back to clean our room.”

“Employees are terrific.”

“Clean rooms. Well kept property and helpful staff.”

“Toliet would not flush and no one available to fix. We ended up having to get linger ourselves and plunge toliet. We had tracked over 8 hours and needed to use toliet and shower. Front desk did not help in a timely manner so we had to figure out ourselves”

“As expected”

“The property and rooms were clean and the location was great!! The staff was also nice!! There is no hot breakfast, and very basic, but decent enough to put something in your stomach to start the day. There is also no pool, but it was all good 👍 I would still stay again!”

“Great staff. Very surprised how well this hotel is operated. We will definitlyreturn”

“When my family and I entered our room, we immediately noticed a strong smell of cigarette smoke, even though we had reserved a non-smoking room. I went downstairs to notify the front desk about the issue right away. I also asked a staff member to come to the room and verify the odor so there would be documentation and we would not be held responsible or charged a cleaning fee for the smoke smell.”

“The manager and staff are outstanding. I can call and my needs are meet. I would recommend this hotel to others.”

“I booked a room through Expedia. When i got to the Hotel they told me my room was not avaliable. When i told them i would just have to cancel due to them not having a room big enough to accomodate my family the hotel told me i would have to be charged a cancellation fee that cost almost as much as the room did for one night. After asking how that was fair to me due to it being their issue and not mine They said they would go ahead and cancel and not charge me. As of now they have still charged...

“AC did not work properly so did not get a good night sleep. Room was dated and a bit cramped. Breakfast was good.”