Valutazioni basate su 458 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
90% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,6 Servizio e personale
4,1 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
2 su 5
di un viaggiatore verificato da Michoacan

El agua está pésima, salada y pestilente.

Data di pubblicazione: 20-ott-2016
Pro: El agua
Contro: no hay disposición de la administración
Posizione: Escogimos hospedarnos en playa del Carmen por la cercana a Tulum y Xcaret que fue lo que alcanzamos a visitar ya que 4 días estuvimos en Cancun.
El agua está salada y pestilente un verdadero asco a la hora del baño , para lavar los dientes usamos agua bebible, el desayuno muy raquitico. Pregunte en la administración el porque el agua 39 esas condiciones y no dieron ninguna respuesta.
4 su 5
di un viaggiatore verificato da birmingham, AL

Great staff at la Tortuga

Data di pubblicazione: 18-ott-2016
Posizione: One block off touristy 5th Ave, so the hawkers on 5th can be avoided. Plenty of great dining and clubs.
Our bed was comfortable, nice balcony overlooking the pool area, CNN on TV if you are a news junkie, pool area is beautiful, Omar is GREAT!!!!! So helpful and very welcoming.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 17-ott-2016
no coffee with coffee pot room really small no hot water for showers
3 su 5
di un viaggiatore verificato

Nice hotel, great location, room was littlebit old

Data di pubblicazione: 7-ott-2016
Very nice staff, very good location But room was disappointing, mattress was too hard and the bed was creaking:/ good breakfast
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 4-ott-2016
It was not placent at all. People were not friendly or helpful. Room was not clean. No parking or recommendations to were to park. It was jut not what I was expecting.
4 su 5
di un viaggiatore verificato da Brisbane Australia

Good hotel close to everything

Data di pubblicazione: 1-ott-2016
This is a good quality hotel close to the.main shopping and eating area of Playa. The staff are excellent and no task is to small for them. All ways friendly and helpful all your trips for you. Good room and for us the bed was comfortable clean and the bathroom has been renovated. No problems at all. The hotel is a little older and in some areas a little tired but this would not stop me staying again Good breakfast in the restaurant next door.
5 su 5
di un viaggiatore verificato

Hotel muy recomendable.

Data di pubblicazione: 24-set-2016
Excelente todo, desde el personal hasta las instalaciones. Personal muy preparado y amables. La habitación muy cómoda y en una muy buena ubicación. Lo recomiendo altamente.
4 su 5
di un viaggiatore verificato da Tampico

Hotel agradable con buena ubicacion

Data di pubblicazione: 20-set-2016
La ubicación es excelente, lugar tranquilo y acogedor. Control de TV no funciona, toallas limitadas,
5 su 5
di un viaggiatore verificato

Great hotel for anyone wanting a non beach hotel

Data di pubblicazione: 5-set-2016
Pro: Everything.
Posizione: One corner off 5th ave. Ideal to the beach, shopping, restaurants, etc.
Staff, location, ambiance, food in Como Como, outstanding. 5th visit and will be back next year! Thank you La Tortuga!
4 su 5
di un viaggiatore verificato da Terrigal, Australia

Data di pubblicazione: 10-ago-2016
Pros Great location being one block back from main entertainment/restaurant area yet quiet Boutique style adults only, a peaceful & pleasant setting around the pool, relaxing ambience to the hotel Breakfast was basic but appreciated it wasn't buffet style so didn't over eat Staff were pleasant, helpful & good with English speaking at the front desk. Front desk staff on arrival very informative & helpful, Alex & Roberto I think my apologies if I've got the names incorrect Price was excellent given its location Mini bar is handy if you like to use them TV was small if you want a larger TV Safe available in room Happy hour 5-7pm Cons Not many sun beds but this didn't become a problem for us although some selfish people left their things on beds & weren't to be seen Pillows were inconsistent in feel from one to another No spoon or stirring stick noticed if you need one for mixing drinks Happy hour is only 5-7pm