Valutazioni basate su 297 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,4 su 5
96% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,6 Servizio e personale
4,2 Comfort in camera
4,3 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
4 su 5
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di un viaggiatore verificato da perth, australia

Great budget hotel close to everything

Data di pubblicazione: 28-ago-2015
I loved this hotel more than I expected. I ended up with such a good rate through Expedia that I was expecting a catch! But there was none. Rooms were clean (shower a bit old) and the king bed was comfortable. The balcony was a gorgeous place to sit and enjoy the early evening with a cold beer from the fridge. Breakfast was plentiful and healthy. The staff were really helpful with all our questions and concerns. They booked taxis for us when requested and helped us skip the line for Xcaret. Location is great. About 2 short blocks away from all the nightlife and the beach. We had no problems walking everywhere. Pretty close to the popular cheap taco place El Fogon (try it!) and a cute paleta place nearby. The only negatives is that the Wifi was a bit patchy at times (although I did see some people on Skype so they could have had better connections and there was some construction going on next to the hotel which was sometimes a bit noisy. Not terrible or anything, we sat by the pool happily for hours while they quietly worked.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 26-ago-2015
Hotel in pieno centro comodo ai servizi ma collocato in una zona rumorosa. Carine e confortevoli le aree comuni. Tuttavia la stanza in cui abbiamo soggiornato era troppo piccola e l'acqua della doccia la sera era sempre fredda. Non credo che soggiorneremo nuovamente in questo hotel se ritornassimo a playa del Carmen
5 su 5
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di un viaggiatore verificato da Seattle

Lovely Hotel Steps Away from Everything!

Data di pubblicazione: 25-ago-2015
I pro: Location, location, location! Along with the staff, drinks, jet tub and breakfast! The bed was very comfortable as well!
I contro: The shower was interesting in that it is open to the bathroom (no curtain) and gets the floor and sink area wet.
Posizione: The hotel is only a block away from the main 5th Ave. Moments away from the broad array of food options that Playa has to offer. Easily walkable!
Our stay was very relaxing, convenient and memorable. The hotel itself is beautiful, an oasis hidden off of 5th Ave. The staff was very accommodating, willing to take care of all our needs and making all requests simple. The pool bartender and the servers in the restaurant (Como Como) were wonderful, supplying us with yummy drinks and delicious breakfast options! (Try the Huevos Motulenos!!) Booking excursions and transportation is possible in the lobby. Makes planning less stressful. The hotel is only a block away from the main 5th Ave, however its design makes it so that you are enclosed in your own little paradise. We did not notice the nightlife until we (excitedly) would step out the front door of the hotel. Amazing restaurants and bars are moments away! (Think Mexican, Italian, Thai, etc.) The location could not have been better. We stayed for 8 nights for our honeymoon. The first day we arrived there were lovely swans (made from our towels) on our bed with many rose petals! Every day we came back to a clean room with a new piece of towel art on the bed (serpents, mermaids, hearts). Small touches made us feel very welcome! Oh, and the jet tubs are luxurious! The pool area is unlike any other pool I have ever seen. It is relaxing with a natural feel that only the river design could create. Do take the time to lay by the pool and have a mojito! We enjoyed our stay and will gladly return given the opportunity!
5 su 5
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di un viaggiatore verificato da toronto canada

Nice hotel

Data di pubblicazione: 21-ago-2015
Great location ,walking distance to shops,restaurants and clubs. Hotel staff are really nice and friendly . Internet is slow but ok.
3 su 5
di un viaggiatore verificato da parma

Albergo normale in buona posizione

Data di pubblicazione: 16-ago-2015
Sinceramente non capisco tutto questo entusiasmo trovato nelle recensioni precedenti (quelle che mi hanno fatto fate la scelta)per un hotel che io definirei assolutamente normale, carino e in posizione strategica con una piscina suggestiva ma con alcuni brutti difetti tipo la forte puzza di muffa nelle camere e il personale si numeroso ma non gentilissimo, poi per carità i posti brutti sono ben altri ma sicuramente per me non è una favola.
5 su 5
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di un viaggiatore verificato

EXCELENTE UBICACION

Data di pubblicazione: 10-ago-2015
I pro: QUE HAY MUCHA TRANQUILIDAD Y SILENCIO
I contro: LOS ACCESOS A LAS ALBERCAS Y JACUZZI
UN HOTEL MUY CENTRICO, MUY AGRADABLE, COMODO, LOS ALIMENTOS EXCELENTES, EL PERSONAL EN GENERAL MUY ATENTOS Y SERVICIALES, SOLO LES HAGO UNA OBSERVACION NO TRATEN DIFERENTE A SUS HUESPEDES NACIONALES QUE A LOS EXTRANJEROS LAS PROPINAS DE AMBOS VALEN, ESTOS ES PORQUE LE DAN PRIORIDAD A LOS EXTRANJEROS SOBRETODO EN EL RESTAURANTE, PERO FUE UNA SITUACION QUE NOTE EN GENERAL EN TODOS LOS LUGARES QUE VISITE!!
4 su 5
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di un viaggiatore verificato

10th avenue is only a block from 5th avenue

Data di pubblicazione: 6-ago-2015
I pro: Rooms are air conditioned, nice pool area, breakfast included in price of hotel. Also this hotel is adults only.
I contro: nothing
Posizione: 5th avenue is only a block away with all the shops, restaurants. Another block and you're at the beach.
Have stayed there before and would stay there again. Smaller hotel, only one block from 5th avenue - but is one block from 5th so is a little quieter. Close to everything & lovely helpful staff.
5 su 5
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di un viaggiatore verificato da argentina

Es muy lindo y esta a 2 cuadras de la playa y a un

Data di pubblicazione: 6-ago-2015
I pro: Todo,lo unico es que no tiene cocheras,nos rayaron el auto
I contro: Si y mucho la limpieza de las habitaciones ,si bien la realizan todos los dias ,creo que nunca limpiaron el piso .
Posizione: Excelente
Es muy tranquilo solo para mayores de 16 años por lo cual hay una tranquilidad increible Muy muy lindo
4 su 5
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di un viaggiatore verificato da California

Excellent Hotel with some caveats

Data di pubblicazione: 3-ago-2015
I pro: Staff, convenience to restaurants, spa etc.
I contro: Communication with travel vendors and discontinue association with them if they do things that are not in the costumers best interest.
Posizione: El Fogon for great food; Zenzi beach club for drinks on a beautiful beach, especially at night; By the Way spa; Dirty martini for a comfortable bar
Like a number of other reviewers, the strongest quality this hotel has going for it is it's staff. The location is good, but a couple of blocks from the beach. There is construction going on right now so don't expect tranquility after about 8 o'clock in the morning. The facilities themselves are well maintained and the access to the attached restaurant, COMO COMO, is very convenient with excellent cuisine options. The included breakfast is amazing and should be one of the considerations when selecting this hotel since it really sets the stage for the rest of your day. Overall, the stay was very good with only a one minor hiccup. The hotel staff gave the wrong pickup time for an excursion in the morning, because we were then late when we showed up, breakfast was promised by the travel agent upon arrival to the Xcaret but it ended up being a lie. Just be careful when booking excursions, if you don't have it in writing or a ticket(boleto) for something, it probably isn't going to happen. If you are considering a hotel that is not on the beach this is the one I would recommend.
5 su 5
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di un viaggiatore verificato

Exelente ubicacion y servicio

Data di pubblicazione: 29-lug-2015
Exelente ubicacion en la mejor zona turistica de Playa del carmen, muy buen precio, ricos desayunos, exelente atencion, lo unico malo: no cuenta con estacionamiento de ahi en fuera Muy Recomendable