Hotel vicino a Rowland Nature Preserve - Cleveland

“Staff is so friendly and helpful.”

“We were not told where the WiFi password was written. Breakfast was excellent”

“This place is on the corner of what seems to be a busy street across the street from a Lowe’s hardware store. There is no view worth mentioning and pretty much looks like a no name Motel you would find while driving across country”

“The room was clean and the bed was comfortable”

“Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts.”

“This place is perfectly fine as a last-resort hotel. The manager was super nice and helpful, which I appreciated, and the rooms are fairly standard. But the property is not well-maintained, and let's just say that, based on the other guests and their activities, I would have been somewhat more comfortable sleeping with a samurai sword under my pillow.”

“We left after stripping the beds to find all types of stains (my friend thought he got bit by a bedbug, we didnt find any). Some obviously blood some obviously fecal. Also they were small and uncomfortable. The “blankets” were thinner than my sheets at home. I asked for couple of extra pillows and was told they only had 1 spare. The toilet seat did not fit the toilet. The breakfast? Definitely not continental.”

“We checked in between 5:30 and 6. We went to our room. When you opened the door, there was a nightstand or some type of furniture in front of the door, a milk just on the ground, and other things strewn around the room. There was food on the top of the fridge. I thought the clerk gave us the wrong room. It wasn't. She said she had just come on shift, that there wasn't a maid available, and that there were no other rooms left. We had to scramble to find a different hotel. I had packed a...

“No air conditioning in hallways and it was over 100 degrees outside. Elevator close to room was inoperable”

“All was good, check out time 11am is too early specially when you check in at midnight.”

“Very clean room. The staff was 100 percent! The kitchen area was fantastic even extra special to be able to get a coffee maker with coffee filters. I would of liked more of an assortment of items with the breakfast buffet daily and individual coffee creamers not only at breakfast time but be able to get the whole day. Otherwise it was a good couple of days staying there!”

“hotel web site states continental breaskfast but resturant is not open. resturant is only open wendsdaythrough sunday morning, pool area is dirty and not very inviting”

“Yes”

“If you go to the hotel be prepared to not check in until 4:00 p.m. . Not exactly sure what takes 5 hours to clean rooms from 11:00 a.m. check out till 4:00 p.m. check in. Had a wedding to be at at 5:00 p.m. and couldn't check in the room till I got back. The hotel has a nice bar but I don't know when it's open because it was closed at 11:30 on a Saturday. Bottles of water are five bucks a piece. And you can only turn the air conditioner, excuse me, geothermic cooling, down to 68°. For 300 bucks...

“This property was unique for its depressing location, the utter inattention to physical maintenance of the property, and the feeling that you were in a seedy hotel which had just barely emerged from a recent brush with human trafficking networks. The overall vibe was depressing.”

“Room was clean. I asked for extra pillows; they didn’t have any. The refrigerator was so load we unplugged it ao we could sleep”

“Clean room and breakfast was great!!”

“Like”

“I was shocked to find dirty sheets on the bed.When I called reception they offered me a new room which I refused because it would have involved getting dressed, packing and moving at midnight. I asked them to change the sheets and receptionist said they were not responsible for room cleanliness. I reminded them that during a pandemic it particularly irresponsible to ignore basic hygenic protocols. That was not acknowledged so I ended up going down to the frontdesk to get clean sheets and make...

“Clean room, excellent breakfast choices—best I’ve seen in a while. Check in lady was VERY GOOD about keeping my room number and information secure from being overheard by the man in line behind me. One real problem. The window in my 1st floor room was UNLOCKED upon arrival. This is SO unsafe. Someone could already have been inside, or someone could have entered during my stay, if I had not checked this. This safety issue should be engrained in every motel/hotel—always ensure that windows are...