Vacanze Rowlands Castle

Checked in at 5pm and the reception were professional but very robotic and not really welcoming so not a great first impression. The room is very modern with 2 USB ports next to the bed. The bed was very comfortable and had an excellent sleep. The TV is 65 inch Samsung which has Sky Sports. No apps for YouTube or no option to Chromecast from your phone. The TV picture quality is excellent. The air conditioning was excellent but kept switching off so I guess it’s motion controlled so if you’re not moving in the room it switches off. The bathroom was small but has an excellent lighted shaving mirror. The shower offers both rainfall and hand held shower option. The water pressure is good too. Tea and Coffee in the room. The room and bathroom are very clean but I didn’t have a window in the room and only a small window in the bathroom which looked out onto a wall. The room wasn’t clean during my two night stay and I didn’t have any Do Not Disturb sign on the door. I guess they must have just forgotten to service my room. The WiFi is free and fast and doesn’t drop out. Vodafone and O2 had no service in the room I was in but you could make a phone call even though it only had one bar of signal strength. No fridge or safe in the room which was disappointing. For people who want to stay fit there is a nice gym. The is a Starbucks Coffee in the hotel and an amazing Waitrose Supermarket about 0.6 miles away which even has a cafe. The main shopping mall is about 1 mile away and is abo

An awesome hotel, located in a lovely park. I booked it at an unbelievably cheap rate (definitely a system error), but would gladly come back at a more "normal" rate, too - if I happen to work in this area again.

Pleasant, helpful staff. Clean room. Well situated for our needs with good parking.

The mattress and pillow too soft and uncomfortable. The staff was nice. The access to the room is throughout a narrow stair. Free parking.