ApartHotel a Runaway Bay

“The staff was not readily available, the place was unkept. This place should be closed for maintenance and repairs. There was no electricity after the 2nd day. ”

“When we got off the plain it was an 1hr or so drive. The property was not noticeable once we were in the area we drove around another 45 minutes looking for the place when we finally arrived we could not enter someone finally let us in the property date where does the gated community then we waited another 3 hours to enter the property as the lady stated it was our fault no one was there for 3 hours once in the property it was not clean they had to send a cleaning crew the next morning all the...

“Great job”

“The room lacks amenities. A descent sets of pots n pans would be nice. Remove all broken pots n pans including aluminum trays from cupboards. Clean cupboards of droppings from roaches. Fix broken fridge door n spray paint rusty spots. The front n balcony doors needs some loving. A deep cleaning on all the surfaces in n on the property (washroom door n balcony doors) is much needed. Overall, its a great space, however, it has fallen into disrepair n requires care. ”

“During my stay at the fishermen point apartment in Ocho Riso, I was not satisfied with my stay the bed blanket add a strong odor lots of Mosquito, ants, Bugs. Shower door broken unable to slide back and forth. Unfortunate my wife and I we couldn’t switch to another room are canceled cause of non- refundable.”

“I never got to stay at this property, although my credit card was billed to stay at this property. I was redirected to another motel (Sandcastle Resort) in the area due to no availability. The hotel I was redirected to was clearly not aware of my reservation or my presence. Nothing in the room was prepared for guest arrival. Spiders and cobwebs were in every common area, which shows no one did the basic cleaning and upkeep. There was no running water every day from 12am-2pm! I couldn't shower or...