Hotel a Rutledge

“The knob on the microwave was broken. The water on the bathroom wouldn't turn off all the way. The door wouldn't shut all the way. And the " Free" breakfast was a joke there was a waffle maker but no mix or much of anything. It was a very sad experience ”

“Greeted immediately by the kindest front desk staff, room was very clean and check out was effortless! 10/10 stay :) ”

“It’s always pleasant to stay here. ”

“There was dead bugs in my fridge and on towels. The staff didn’t care. ”

“The evening staff was amazing! She warmed cookies before we went to bed one night and even put them on a plate for us. Place was very clean! I’m the crazy mom who checks for cleanliness and bugs, and this passed with flying colors! Lastly, the breakfast was super yummy with so many options to feed even the pickiest eaters! ”

“Good”

“Front desk person not very friendly. Towels were terrible. Room was ok enough.”

“The breakfast was subpar but everything else was good ”

“I stayed one night. Room was clean everything worked except I couldnt figure out how to close the many curtains in the window.”

“Evening staff was amazing. The lobby was really nice and smelt amazing. As you make your way through the hotel you start to see some issues. The carpet through the hallways was starting to come up. The flooring in the elevator looked horrible because it was ripped all over and they tried to cover it with a rug. There was mold around the shower in the room. The plug ins were coming out of the walls and half of them did not work. The safety lock on the doors were sketchy and did not seem too safe....

“Ottimo hotel a metà' strada tra la Vlue Ridge Pkw e Nashville. Personale cortese e disponibile; camera pulita e con ogni confort e ottima colazione. ”

“The hotel is well situated right off I40. The breakfast is ok. Needs to have more of a variety and freshness. Like fresh eggs and fruit! Too many carbs for my taste. The elevator broke on the last day. Felt bad for housekeeping and the handicapped. Had an incident with front desk clerk that told us to keep our two year old grandson quiet because she could not concentrate. He was excited to see us but was not misbehaving. He’s only a baby!!!! She had the nerve to say that to us, but yet...

“Room was clean and quiet. Staff very friendly ”

“Their front desk needs to be learn basic customer service. ”

“Great breakfast. Clean comfortable rooms. Excellent value for the money.”

“Good stay”

“Clean room, ample safe parking. View of the Smokies was great. Check-in smooth.”

“Room was clean. Beds not too comfy, but I am particular. I would book again. It's great for the price. Still a really nice hotel. Just remember to leave your towel tickets somewhere in the room I think if they don't find them in there it's $40 a towel. The chlorine was really good. Hopefully I will be able to go back next year. ”

“The room was extremely outdated. There was mold in the bathroom, the bathroom door was filthy. The handle for the shower almost fell off. Had to hold it in place to make it work. Although the room had a refrigerator microwave, the refrigerator was making a lot of noise, never used the microwave so I don’t know if it worked or not. The hairdryer was an electrical hazard. The electrical plug was cracked, and the covering on the air dryer itself was also cracked, exposing wires to the point where I...