Vacanze Saint-Roch-de-Richelieu

Checking in was very slow, the desk was unattended for quite a while. Once he arrived, very little instruction was given - asked for email to send information to and then instantly went into his cell phone to watch tik tok (could tell from music). We had tiny ants throughout our apartment. Found a pair of socks from previous tenant. Plugs in kitchen wouldn’t work. Took some work to get the tv to connect and work. Beds were very stiff and squeaky with every movement. Aside from all that, location was good but absolutely no parking.

Ok

The property is ultra convenient with the entrance right on Jacques Cartirer Square. There IS an elevator. The one bedroom unit we had was very spacious with excellent AC, a waher dryer and modern kitchen. The view is onto the back alley, but this wasn't a concern for us. There can be a bit of carryover noise from other units, but not so intense that we were concerned. We would very gladly book another stay at this property.

Considering the price, this is one of the worst hotels I've stayed at. I found it very dirty (the spiderwebs were impressive) and the breakfast was very poor ( no cheese, no ham, very bad coffee). I chose a place with a kitchenette, but there was no cutlery/ glasses/ plates. We asked reception and they told us to use the paper cups provided. I said you dont put paper in a microwave, but they said it was ok. And They burnt, of course! Fortunately, I took it out immediately and nothing happened but that could have been very dangerous

A friendly and helpful staff made my stay there most excellent. I would have preferred a genuine brass room key. And one for the front door as well. But that's the modern world I guess. In any case the hotel was very nice and I love the neighborhood.