Hotel a Sainte-Reine

"The room was clean and the staff available"

"Ottimo hotel posizionato in una posizione eccellente.Personale gentile e sempre disponibile."

"Ottima posizione, struttura molto bella e personale molto disponibile. Colazione a buffet magnifica!"

"Struttura comoda da raggiungere. Stanza confortevole, personale gentilissimo "

"Abbiamo trovato una stanza pulitissima, profumata ed accogliente. Non abbiamo usufruito di spa e palestra quindi non posso valutarla, ma se torneremo in zona sicuramente soggiorneremo ancora qui."

"Ottima struttura, proprio di fronte alla stazione di Chambery e a poca distanza dal centro. Camere grandi e pulite, letto molto comodo, colazione varia e di qualità (ma piuttosto cara). Punti migliorabili: armadio molto piccolo (malgrado l'ampiezza della camera) con nessun ripiano per appoggiare le proprie cose. Presenza del piumino ad agosto. "

"This hotel could be a real gem (its location is excellent), but it is managed extremely poorly, and my stay was filled with unnecessary frustrations. First, I was told well in advance that it was necessary to book a parking spot in their garage. I followed their instructions and even confirmed that my car was a few centimetres shorter than their stated maximum length. Yet, when I arrived, the assigned space was too small: my car didn’t fit fully inside, so I had to leave the garage door open with the rear of the car sticking out. Then came the dinner by the lake on August, 2nd. On the hotel’s advice, I booked as soon as reservations opened (in June!) on their website. Despite being one of the first to book, I discovered on arrival that they had taken other reservations beforehand. Instead of the promised front-row seating, my table was placed in the third row. Service was equally disappointing. Upon check-in, despite carrying luggage, no one offered assistance or to take my bags to the room. They simply handed me a luggage cart, leaving me to manage everything myself. The final blow came on the last day: when I went to retrieve my car, I found an insulting note accusing me of using someone else’s parking space — the same space the hotel had assigned me. Sadly, my overall experience was one of frustration rather than enjoyment, and I cannot recommend staying here until management and service standards improve dramatically."

"tutto ok"

"Posizione ottima. Super pulito. Personale cortese. Stanza enorme. Unica pecca: la porta del bagno è scorrevole e rimane di parecchio rialzata garantendo zero privacy. A parte questo dettaglio, il resto era perfetto. "