Valutazioni basate su 349 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,5 su 5
73% degli ospiti consiglia questa struttura
3,7 Pulizia della camera
3,8 Servizio e personale
3,3 Comfort in camera
3,4 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
2 su 5
di un viaggiatore verificato da U.S.A.

Disappointed

Data di pubblicazione: 24-ago-2016
Pro: Its location
Contro: Many things could be improved.
Posizione: Close to the main attraction
The staff was very friendly and helpful. The room was not what I expected considering the price. The bed was very uncomfortable, there were no air condition in the room (and in August it is unbearable). I was not able to sleep. The room service did not provide the necessary toiletries when needed. I travel very often (2-3 times a year). Considering the price of this hotel, I truly was dissatisfied and frustrated. At the end of my stay they actually charge an extra tax amount. My experience has been that when you pay your hotel, everything is included up front. Nowhere did the hotel indicate that there will be tax charges at the end. Overall I would definitely never stay at this hotel nor will I recommend it.
1 su 5
di un viaggiatore verificato da Frequent Traveler

AVOID this hotel!

Data di pubblicazione: 18-ago-2016
Pro: NOTHING
Contro: Staff attitude, housekeeping, property maintenance, new pillows and towels, addition of toiletries, coffee maker, mini bar. Extreme changes are needed
Posizione: Location is not in the actual city center but it is easy walking distance. This would be the only reason to give this hotel 1 star.
The absolute WORST hotel we have ever experienced in Europe, Asia, or the US. The hotel was run down, dirty, and offered no amenities that you would expect in a 4 star hotel. The room had green mold all around the windows, the bathroom had black mold, and the paint was peeling from the dampness. Housekeeping did not vacuum or mop floors during our stay. The staff, with one exception, was unfriendly and unhelpful. We even tried discussing our concerns with the manager who offered no assistance. Sushil, at the front desk, was the only person at the hotel that provided any service or assistance. The room was very worn and needed maintenance and a renovation. Some of the electrical outlets did not work so we had to decide if we wanted to use the fan to try to cool the room or plug in the TV. Only two flat pillows and two small, thin towels were provided. Do NOT stay here!
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 8-ago-2016
Pro: proximity to old Salzburg
Posizione: old salzburg and the concert halls.
It's a separate building on the opposite site of the main hotel building. I think it must be converted from a hospital or assisted living or some other kind of facility. The bathrooms, showers are not great. The commode is some archaic design which makes one reluctant to do the deed. The shower is basically open, without a curtain or much glass as a barrier. I don't see how one can shower without flooding the bathroom, although I did a good job with pointing the shower head and taking awkward positions.
4 su 5
di un viaggiatore verificato da WIEN

Freundliches Hotel direkt in der Stadt

Data di pubblicazione: 7-ago-2016
Angenehmer Aufenthalt mit sehr freundlichen Personal. Man fühlt sich gut aufgehoben.
2 su 5
di un viaggiatore verificato

Gute Lage, aber nicht sauber

Data di pubblicazione: 14-lug-2016
Perfekt ist die fussläufige Nähe zum Zentrum. Nicht so toll sind Taschentücher und Zahnstocher auf dem Teppich. Dem Hotelpersonal war das egal.
3 su 5
di un viaggiatore verificato da München

Sehr gute Lage.

Data di pubblicazione: 4-lug-2016
Pro: ?
Posizione: Gute Lage am Rand des Zentrums. Alles wichtige zu Fuß erreichbar!
Reise am Wochenende. Hoteleigene Parkplätze gut. Junior Suite in gegenüber liegendem Gebäude, hatte keine Minibar. Teilweise starke Gebrauchsspuren am Interieur. Frühstücksbuffet ok.
2 su 5
di un viaggiatore verificato

Hotel descuidado. Muy buena ubicacion

Data di pubblicazione: 2-lug-2016
. Aspecto sucio Un poco deprimente, pero muy buena ubicación. No repetiría ni lo recomiendo. Estamos recorriendo Europa Central y es la única decepción del viaje
2 su 5
di un viaggiatore verificato

Sehr veraltet und nicht Zeitgerecht

Data di pubblicazione: 19-giu-2016
Das Hotel ist Zentral gelegen und man erreicht alle Sehenswürdigkeiten sehr gut im kurzen Fußmarsch. Leider ist das komplette Inventar stark veraltet oder sogar beschädigt. Das Zimmer war sauber und das Personal zuvorkommend. Trotzdem würde ich dieses Hotel nixht weiterempfehlen. Mit freundlichen Grüßen Daiana Kneipp
2 su 5
di un viaggiatore verificato da Minneapolis

Nice location, and the price is about right, but..

Data di pubblicazione: 30-mag-2016
The entire hotel is way past due for an update. Rooms were pretty clean. I downgrade them for uninformed and rude front desk staff. We had three people in our room and the roll-away single bed was completely unacceptable. Many of the cross supports were missing and others would fall out in the night. The thin pad (mattress?) was not nearly thick enough. Still, the location and price make this worth considering if you only have two to a room.
4 su 5
di un viaggiatore verificato

Good location and bright rooms

Data di pubblicazione: 10-mag-2016
Reception was friendly and nice. Room and bathroom was large and bright, some cracks in the bathtub but overall it was a nice hotel. Its not as bad as the reviews have said. Just 5 minutes walk to reach old town via the tunnel. Car Parking at 12euros/day. TV couldve some English channels.