Valutazioni basate su 357 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,5 su 5
73% degli ospiti consiglia questa struttura
3,7 Pulizia della camera
3,8 Servizio e personale
3,3 Comfort in camera
3,4 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato da Pennsylvania

Mostly Good

Data di pubblicazione: 29-ago-2016
Pro: The mirrors on all three walls around the sink in the bathroom. Plenty of space on the desk.
Contro: Remove the water-flow control from the shower.
Posizione: Easy walk through the tunnel to the venues for the Salzburg Festival.
The hotel did not have certain amenities I've come to expect: no mini-refrigerator, no coffee pot or pot to heat water to make tea, no ice machine, no clock. The WORST was the flow control on the shower; it took me three times as long to shower as it would if there had been no flow control. It's the one thing that would cause me to stay at a different hotel next year.
2 su 5
di un viaggiatore verificato da U.S.A.


Data di pubblicazione: 24-ago-2016
Pro: Its location
Contro: Many things could be improved.
Posizione: Close to the main attraction
The staff was very friendly and helpful. The room was not what I expected considering the price. The bed was very uncomfortable, there were no air condition in the room (and in August it is unbearable). I was not able to sleep. The room service did not provide the necessary toiletries when needed. I travel very often (2-3 times a year). Considering the price of this hotel, I truly was dissatisfied and frustrated. At the end of my stay they actually charge an extra tax amount. My experience has been that when you pay your hotel, everything is included up front. Nowhere did the hotel indicate that there will be tax charges at the end. Overall I would definitely never stay at this hotel nor will I recommend it.
1 su 5
di un viaggiatore verificato da Frequent Traveler

AVOID this hotel!

Data di pubblicazione: 18-ago-2016
Contro: Staff attitude, housekeeping, property maintenance, new pillows and towels, addition of toiletries, coffee maker, mini bar. Extreme changes are needed
Posizione: Location is not in the actual city center but it is easy walking distance. This would be the only reason to give this hotel 1 star.
The absolute WORST hotel we have ever experienced in Europe, Asia, or the US. The hotel was run down, dirty, and offered no amenities that you would expect in a 4 star hotel. The room had green mold all around the windows, the bathroom had black mold, and the paint was peeling from the dampness. Housekeeping did not vacuum or mop floors during our stay. The staff, with one exception, was unfriendly and unhelpful. We even tried discussing our concerns with the manager who offered no assistance. Sushil, at the front desk, was the only person at the hotel that provided any service or assistance. The room was very worn and needed maintenance and a renovation. Some of the electrical outlets did not work so we had to decide if we wanted to use the fan to try to cool the room or plug in the TV. Only two flat pillows and two small, thin towels were provided. Do NOT stay here!
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 8-ago-2016
Pro: proximity to old Salzburg
Posizione: old salzburg and the concert halls.
It's a separate building on the opposite site of the main hotel building. I think it must be converted from a hospital or assisted living or some other kind of facility. The bathrooms, showers are not great. The commode is some archaic design which makes one reluctant to do the deed. The shower is basically open, without a curtain or much glass as a barrier. I don't see how one can shower without flooding the bathroom, although I did a good job with pointing the shower head and taking awkward positions.
4 su 5
di un viaggiatore verificato da WIEN

Freundliches Hotel direkt in der Stadt

Data di pubblicazione: 7-ago-2016
Angenehmer Aufenthalt mit sehr freundlichen Personal. Man fühlt sich gut aufgehoben.
2 su 5
di Kathryn da Rønne

Ikke et 4 stjerner hotel

Data di pubblicazione: 16-lug-2016 su Hotels
Hotellet sagde at det var et 4-stjernet hotel, men det var det slet ikke. Måske et 3-stjernet, men ikke mere end det.
3 su 5
di Elin

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 16-lug-2016 su Hotels
2 su 5
di un viaggiatore verificato

Gute Lage, aber nicht sauber

Data di pubblicazione: 14-lug-2016
Perfekt ist die fussläufige Nähe zum Zentrum. Nicht so toll sind Taschentücher und Zahnstocher auf dem Teppich. Dem Hotelpersonal war das egal.
3 su 5
di alisa da NJ

Data di pubblicazione: 12-lug-2016 su Hotels
Decent location as there is a cable car stop right there and great hotel for price. Friendly staff. No air conditioning so I wouldn't stay again in the summer.
4 su 5
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 8-lug-2016 su Hotels