Good location. Friendly and helpful staff.
Data di pubblicazione: 21-apr-2016
The rooms were very clean, but we asked to switch to another room as the one we were given had the sink outside the bathroom ( outside the main room). The staff accommodated us. We then had a slow leak in our sink in the bathroom of the new room. The staff repaired the problem and even offered us to switch to yet another room if the repair didn't work. The staff was friendly and helpful in helping us navigate around the city using public transportation in San Francisco. One in particular, Donovan spent a long time with us, providing suggestions on what to do and how to get there. He was very helpful and friendly. The hotel is in good proximity to restaurants, shopping and public transportation and has free Wi-Fi and an exercise room. Though the hills in San Francisco provide plenty of exercise. They also provide a free glass of wine in the foyer daily in the evenings. Overall a nice place to stay.
24-apr-2016 di EHVC GSM, Hotel
Thank you, Todd, for taking the time to provide your feedback of our property. We appreciate your honest review of the hotel. I do apologize for the leak in the sink and hope it was repaired in a time that did not inconvenience you. I certainly hope to see you in our city again. Vincent.