Valutazioni basate su 3.042 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
84% degli ospiti consiglia questa struttura
3,9 Pulizia della camera
4,1 Servizio e personale
3,7 Comfort in camera
3,6 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
3 su 5
di un viaggiatore verificato da dfw

Ok for the money

Data di pubblicazione: 26-ago-2016
Pro: Locations be better for the price
Contro: Breakfast cou
Posizione: Central. Location accessible to most areas by bus walking cable car or bart
Good location good bed good shower . Clean room but older redone hotel had lots of dust in vents
Commenti Hotel
26-ago-2016 di EHVC_GSM, Hotel
Thank you, HC, for leaving your review of our hotel. I apologize for the amount of dust in the AC Vents. That should have been noticed by our staff prior to your arrival. I'm glad that you found our beds to be comfortable and shower pressure that works for you. I will work with our housekeeping crew in regards to the dust in the rooms. Kindest Regards, Vincent.
3 su 5
di un viaggiatore verificato

Nice and safe for a quick San Fran trip.

Data di pubblicazione: 24-ago-2016
Contro: Fix the loud AC. I would highly suggest updated photos for the website; it's not as dated as the photos app
Came to San Fran for a quick 4 day get away. The hotel is located in a safe neighborhood. Close to China Town and for a stop to catch several Hop on and Hop Off Tour Buses. Room was nice enough, but the AC was TERRIBLY LOUD. We finally turn off the AC indicator and used the fan only. This was much quieter and provided more than enough coolness for the room. The staff was very nice, they held our luggage after we checked out without any hesitation. Vincent, Ashley and Terry (porter) were all extremely helpful.
Commenti Hotel
26-ago-2016 di EHVC_GSM, Hotel
Thank you for posting your review of our hotel. I'm so glad you enjoyed your stay with us and the attractions nearby. The AC units are an ongoing project as we are trying to find solutions to the amount of noise produced by the air condenser. Using the fan is the best option we can currently suggest but will soon have a permanent solution of the vibrating noise. I thank you once more for your review and hope to see you during future visits to San Francisco. Kindest Regards, Vincent.
4 su 5
di un viaggiatore verificato da maine

Close to Union Square and Chinatown.

Data di pubblicazione: 24-ago-2016
Pro: Location
Contro: AC leaked in our room and got things wet. Only noticed when packing to leave.
Posizione: Cable car stop within a block. Chinatown gate two blocks down. Union square three blocks away.
The gentleman that helped us with our luggage upon arrival was a bit rude and seemed more interested in his tip than helping us/ answering our questions regarding the smell in our room. The front desk switched our room quickly after finding out about the odor. Complimentary wine was nice in the afternoon. Convenient location and overall nice stay.
Commenti Hotel
24-ago-2016 di Bill - General Manager, Hotel
Hi Doug: Sorry for any ac leaks in your room, we will have our team check up on the room now. Our staff is on site 24 hours were if any issues arise we are happy to assist. I'll check our logs for staff in all aspects are here to assist without gratuities where I'll discuss with them again today. Thank you for your stay and hope you enjoyed your visit to San Francisco.
4 su 5
di un viaggiatore verificato

Good Location, clean and friendly staff

Data di pubblicazione: 22-ago-2016
Good location near to China Town -Dragon's Gate, Union Square and public transit. Older hotel that was renovated and is clean, comfortable, with friendly and helpful staff. Complimentary wine hour was nice in the evening and a fun way to socialize with other guests.
Commenti Hotel
23-ago-2016 di EHVC_GSM, Hotel
Thank you so much for posting your review of our hotel. I believe you stated all that makes us a unique property in the Union Square district. We love to assist you during our wine hour and find it even more fun when we see our guests socialize and in some cases share their experience at a newly opened restaurant. Kindest Regards, Vincent.
3 su 5
di un viaggiatore verificato

Hotel con buena ubicación, regaderas minúsculas

Data di pubblicazione: 22-ago-2016
Lo mejor de este hotel es su ubicación, el personal es amigable y atento, las habitaciones sencillas ( de esperarse en una construcción de esta antigüedad), la razón por la que no recomendaría este hotel es por el tamaño de los baños son minúsculos, lo peor son las regaderas a penas cabe uno de pie (60x80 cm aprox)
Commenti Hotel
26-ago-2016 di EHVC_GSM, Hotel
Thank you for your review of our hotel. We appreciate the time you took to post it. Some of our bathrooms are indeed on the small side for some guests. I'm glad that you were able to get information from us in regards to San Francisco and made use of our services. Kind Regards, Vincent.
3 su 5
di un viaggiatore verificato da BC

Data di pubblicazione: 9-ago-2016
Good location and the gentleman at concierge was very nice, and housekeeping staff we encountered were friendly. However check out was slow, unorganized, need more staff, not knowledgeable when asking about the bill. The hotel states there is parking, but be aware it is a block away and not located at the hotel.
Commenti Hotel
13-ago-2016 di EHVC_GSM, Hotel
Dear K, I apologize for the slow check-out process. We do try our best to have speedy check-in and check-out experiences but it seems that in this case we ran into some challenges. Indeed the parking structure we recommend is one block away. However, I would like to point out that we do have guaranteed space and attendants will park the car for our guests once the car is inside the garage. When our building was first built, underground parking technology for larger properties was not quite there yet. If you have any further questions about your bill, please feel free to contact me. Kindest Regards, Vincent URBAIN Guest Services Manager
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 2-ago-2016
ロケーションは良いが臭いが気になった 窓の外の風景が楽しめない 夕方に無料のワインが振舞われるらしいが、利用するチャンスはなかった
Commenti Hotel
8-ago-2016 di EHVC_GSM, Hotel
Thank you very much for your review. We appreciate the time you took to provide your opinions. I'm sorry you missed our wine reception as it takes place between 5PM and 6PM, every night. Sometimes we miss out on things when having so much fun visiting a new city. Kindest Regards, Vincent.
5 su 5
di un viaggiatore verificato da Pittsburgh

Great staff, small rooms, worth the stay!

Data di pubblicazione: 1-ago-2016
Pro: The cleanliness and the staff
Contro: More outlets, or lamps with outlets on them to charge phones and ipads. Insanely small shower stalls in the bathrooms!
Posizione: There were a plethora of dining options within a 2min walking radius! The trolley is about half a block away, everything is a 30min walk from here!
The location of the hotel is perfect and central to everything you need to get to as a tourist! We walked just about everywhere we needed to be. The hotel staff were very kind and accommodating. We parked just a block behind the hotel, however when we went to pick up our vehicle on the last day there were an enormous amount of people waiting there for rentals and pickups. One of the hotel deskmen had walked up to the garage, saw us standing there after checking out and offered to hold our bags for us until we could pick up our vehicle later that day (which was the plan anyways). I found that one small gesture from the hotel staff to be so wonderfully kind and considerate of our time. The hotel was clean and well kept, the bathrooms are insanely small and the shower is a bit hard to maneuver in due to the tight space but nonetheless it was clean and served it's purpose. We were able to enjoy the 5pm wine tasting which was a great way to unwind. The TV sets in the rooms are a little outdated - while they are flat screens there were no place for a USB plug. Also, there was only one outlet to use to charge our phone and it was on the other side of the room under the desk. All in all the minor inconveniences were grossly insignificant to the quality of our stay and I would stay at this hotel again. Mainly due to the very nice staff!
Commenti Hotel
8-ago-2016 di EHVC_GSM, Hotel
Thank you so much, Ashley, for the kind words in your review. We all appreciate the time you took to post it. We will continue to make updates to our rooms to better serve the expectations to today's guests. Our new TV sets will have additional USB ports for your devices and will be larger for easier viewing as well. Our goal is to make sure feel well taken care of, in a place you can call "Home, away from home". Kindest Regards, Vincent.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 25-lug-2016
The hotel is comfortable, good location. Staff is great. A little expensive.
Commenti Hotel
25-lug-2016 di Bill Engelhardt - General Manager, Hotel
Thanks for the quick feedback - Appreciate that you enjoyed your stay, our location and our services. Check out our Escape deals if you ever return!
3 su 5
di un viaggiatore verificato da Izmir, Turkey

Nice hotel with good, central location

Data di pubblicazione: 20-lug-2016
Pro: - Good bathrooms - Spacious rooms for San Francisco standards - Nice location - Comfy bed - Very nice lobby
Contro: - The amenities look a bit old and dusty - There were loud noises early in the morning, probably someone taking the trash out - WiFi was spotty
Posizione: Lot's of stores around if you are a shopping person. Not far from any public transport and close to the touristy cable-car. Also close to bars etc.
This was my first stay at Executive Hotel Vintage Court and I'd say it was a good one. The amenities are a bit old but they definitely serve their purposes well (everything works and they are comfortable). The location is pretty good but it is in the middle of a hill, especially if you are using public transport to reach there. The lobby was exceptionally nice and cozy and if you are a person who likes to work in open public spaces you'd love to work at the lobby which also has a real fireplace. The shower was very nice and without any water pressure issues (some hotels have this issue and they say it is to preserve water). WiFi was okay but a bit unreliable. I've had better WiFi in San Francisco. Overall, I'd stay here again but there are definitely equivalent alternatives around the same price point, especially if you don't mind the room size.
Commenti Hotel
28-lug-2016 di General Manager, Hotel
Dear Recent Guest - Thank you for the details and feedback, our hotel staff and location appear to meet your needs while you visited San Francisco! Your correct about our hotel water pressure, but our hotel has a great system as the hot water lines were rebuilt with a new Geo-thermal steam hot water system. Hope we can host your stay again!