Data di pubblicazione: 9-ago-2016
Good location and the gentleman at concierge was very nice, and housekeeping staff we encountered were friendly. However check out was slow, unorganized, need more staff, not knowledgeable when asking about the bill. The hotel states there is parking, but be aware it is a block away and not located at the hotel.
13-ago-2016 di EHVC_GSM, Hotel
I apologize for the slow check-out process. We do try our best to have speedy check-in and check-out experiences but it seems that in this case we ran into some challenges.
Indeed the parking structure we recommend is one block away. However, I would like to point out that we do have guaranteed space and attendants will park the car for our guests once the car is inside the garage. When our building was first built, underground parking technology for larger properties was not quite there yet.
If you have any further questions about your bill, please feel free to contact me.
Guest Services Manager