Valutazioni basate su 1.036 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,0 su 5
82% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,3 Servizio e personale
4,0 Comfort in camera
3,8 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato

very good

Data di pubblicazione: 24-mag-2016
We were so tired that we could not appreciate Our experience fully.
Commenti Hotel
26-mag-2016 di Silvia, Hotel
Thank you for your review expressing your opinions encountered during your stay. We sincerely appreciate your goods coments. I hope that you will allow us the opportunity to serve you again in the future. It is our goal to provide our very best to each and every guest. Best regards,
4 su 5
di un viaggiatore verificato da connecticut

great staff. bilingual and friendly

Data di pubblicazione: 21-mag-2016
Pro: location and nice , most americans visitors
Contro: bath should be newer
Posizione: close to everything
i will love to get back to this hotel,breakfast nice , pool big and clean
Commenti Hotel
24-mag-2016 di Silvia, Hotel
Thank you very much for such a good comments. We are glad to know that you had a pleasant stay with us.
3 su 5
di un viaggiatore verificato da corona, ca. usa

So so rooms. For a Wyndam I was disappointed.

Data di pubblicazione: 16-mag-2016
Pro: Nothing special.
Check in ok. Did not get that nice clean feeling. Carpets all need replaced throughout this hotel. Pool area needs an upgrade also. Buffet was meager.
Commenti Hotel
19-mag-2016 di Silvia, Hotel
Thank you for your review expressing the problems you encountered during your stay. I apologize again for the inconvenience. I hope that you will allow us the opportunity to serve you in the future. It is our goal to provide our very best to each and every guest. Respectfully,
Commenti Hotel
19-mag-2016 di Silvia, Hotel
Thank you for your review expressing the problems you encountered during your stay. I apologize again for the inconvenience. I hope that you will allow us the opportunity to serve you in the future. It is our goal to provide our very best to each and every guest. Respectfully,
4 su 5
di un viaggiatore verificato da V

Wyndham

Data di pubblicazione: 5-mag-2016
Beautiful property. Noisy (room 2202). Beautiful pools (4). Jacuzzi. Excellent checkin/staff. Free airport shuttle til 930 pm. Needs a little updating. Mildew on back of sink. Okay shower. Didn't use in-room jacuzzi. Walkable to shopping, restaurants. On-site restaurant very good.
Commenti Hotel
5-mag-2016 di Silvia, Hotel
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It is our goal to provide our very best to each and every guest. Best regards!
4 su 5
di un viaggiatore verificato da Houston, Texas

Cool layout

Data di pubblicazione: 1-mag-2016
Pro: Friendly staff, hotel layout.
Contro: Our room was very warm with the ac on max. Another couple on the other side of the building said their room was freezing.
Posizione: Hard Rock is next door. If you walk across the freeway there is a cool bar called BAROCK.....awesome drinks!!
The staff was very friendly! We drove in from Arenal & arrived early, the front desk allowed us to check-in early, which we were very appreciative. I would describe the hotel as an open concept, you could be in the middle of the hotel, but would get rained on because it was open air. Had it not been raining, it would have been really cool. The three pools they had were beautiful. ...I didn't get to use them because of the rain, but they would have definitely been the place to hang out, even having a swim-up bar. The room was spacious. The Fiesta Casino was a good place to hang out for drinks & were priced well. We also liked the easy access to Hard Rock.
Commenti Hotel
4-mag-2016 di Silvia, Hotel
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It is our goal to provide our very best to each and every guest. Best regards!
2 su 5
di un viaggiatore verificato

Old hotel

Data di pubblicazione: 30-apr-2016
Old, musty and moldy. There were only two table lights and one standing light. There was no way to stop the ventilation other then a light switch. The faucet in the bathroom had a sensor so that you could not adjust the temperature.
Commenti Hotel
5-mag-2016 di Silvia, Hotel
Thank you for your review expressing the problems you encountered during your stay. We sincerely apologize for the substandard condition of your room. I apologize again for the inconvenience. I hope that you will allow us the opportunity to serve you in the future. It is our goal to provide our very best to each and every guest. Respectfully,
2 su 5
di un viaggiatore verificato

Dingy hotel with decent access to the airport

Data di pubblicazione: 25-apr-2016
We wanted to stay somewhere just shy of luxury (comfortable and full service) on our last night in Costa Rica before an early morning flight. This Hotel has a good location with convenient access to the airport, and looks fine from the outside and lobby, but the rooms were awful... old, dark, dirty, musty/smelly. It is also very noisy... we could hear people in other rooms and the hallway as well as music from an event that was happening near the lobby (which wasn't right next door) until 4am! Definitely would not stay here again.
Commenti Hotel
5-mag-2016 di Silvia, Hotel
Thank you for your review expressing the problems you encountered during your stay. We sincerely apologize for the substandard condition of your room. I fully understand your frustration in this matter. Sincerely,
3 su 5
di un viaggiatore verificato da california

Decent hotel near airport

Data di pubblicazione: 21-apr-2016
Hotel room was about 25 years dated needs a remodel. Paid about 100$ for one night. The resort itself was nice especially the lobby. Food was good.
3 su 5
di un viaggiatore verificato da UK

Close to airport, easy location

Data di pubblicazione: 20-apr-2016
Overall a "fit for purpose" stay. Close to the airport, a clean but has seen better days hotel with a simple breakfast. The friendliness of the staff makes up for a lot - they are super nice!
4 su 5
di un viaggiatore verificato

nice resturant close by hotel.

Data di pubblicazione: 19-apr-2016
Pro: good breakfast buffet.
Posizione: Hard Rock is right on the property.
clean...comfortable place to stay. God access to highway to San Jose and airport.