Valutazioni basate su 934 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,0 su 5
91% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,3 Servizio e personale
4,1 Comfort in camera
3,8 Condizioni dell’hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Ontario, Canada

Beautiful setting for the night before flying out

Data di pubblicazione: 3-feb-2016
Pro: Everything
Contro: Pool bar with an attendant
Posizione: Airport
I booked into this hotel last-minute when I realized my flight had been delayed a few hours the next day. I wanted to stay at a place with a nice pool and was very happy here! Looked just like an all inclusive resort, but there were very few people around the pool. Food and drinks were reasonably priced and the staff was extremely friendly and welcoming. I will be back next time I fly in to San Jose
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da CRC

Data di pubblicazione: 30-gen-2016
La estancia en el hotel fue muy confortable y una excelente atencionnpor parte del personal del Hotel. Las habitaciones estaban comodas y el hotel en terminos generales estaba muy bonito
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Sudbury, Canada

Nice hotel located cloe to golf club.

Data di pubblicazione: 30-gen-2016
Contro: There should be better sign postings around the hotel. Particularly around the hotel.
A comortable stay. The staff were extremly polite and helpfull.
3 su 5
di un viaggiatore verificato

the beds were not comfortable place needs updating

Data di pubblicazione: 29-gen-2016
the hotel was ok the casino was not what i would call a casino
3 su 5
di un viaggiatore verificato da Atlanta, Ga

Front desk

Data di pubblicazione: 25-gen-2016
Pro: Cleanliness, bellboys, Dellafina.
Contro: Attention to detail & understanding when plans must change.
Posizione: Convenient to airport & rental cars
Even though I had reserved a room with 2 beds, they assigned me a Small one bed room & intended to squeeze a cot in with it! That's bad enough. But I'd originally reserved for Dec date. I had cancelled in plenty of time but they'd not refund. So in essence I paid for this room twice! They eventually acquiesced and moved us to a 2 bed room. I'm Not impressed. Even though this is the hotel I stayed at 3 yrs ago as the Plaza Herradura, change in ownership has depreciated this hotel, sad to say
2 su 5
di un viaggiatore verificato

disappointed

Data di pubblicazione: 19-gen-2016
Pro: location
Contro: repair buildings.
i reserved king bed, got 2 doubles. big gap in curtains, couldn't sleep. maintenance in hallways at 6am with load radios waking me up. the most uncomfortable toilet i ever had to pay for. no adjustment to fan speed. all buildings in need of repair.
3 su 5
di un viaggiatore verificato

Costa Rica New Years

Data di pubblicazione: 19-gen-2016
Pro: The rooms were always clean and room service/cleaning staff was amazing.
Contro: The experiences aforementioned, make sure all staff has top tier customer service skills.
The hotel itself was exactly what is pictured. What made me give such low scores was the customer service I received from a few staff members. More than sub-par and not the type of hospitality I'd expect from such a tourist-heavy country.
3 su 5
di un viaggiatore verificato da WI

Good hotel for the city

Data di pubblicazione: 19-gen-2016
Pro: The front desk, bellmen and airport shuttle staff were very accommodating.
Contro: The rooms need to be better maintained, the walls had scuffs, carpet had cuts/runs, the bathroom had a panel falling off.
Posizione: The location was perfect, the hotel itself has 3 restaurants that were good.
The staff was very nice and helpful, the rooms need better maintenance, the hotel itself may just need updating.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Etelä-Suomi

Hyvä sijainti, sopivan lähellä SJO lentokenttää

Data di pubblicazione: 17-gen-2016
Pro: Spa-palvelut hotellissa oli mukava yllätys.
Contro: Ykkösrakennukseen kuului viikonlopun juhlatiloista bändin soittoa.
Posizione: Sijainti ykköstien varrella lähellä lentokenttää. Autolla pääsee helposti keskustaan. Hard Rock Café hotellin vieressä.
Perheemme majoittui Herraduraan 2 yöksi ennen paluulentoa kotiin. Huone ok, samoin palvelut. Huoneemme oli ykköstalossa pohjakerroksessa. Aamiainen ok. Allasalueella monta eri allasta, tosin vesi tuntui viileältä.
3 su 5
di un viaggiatore verificato

Needs TLC

Data di pubblicazione: 16-gen-2016
Rooms very tired. Staff was helpful and friendly.