Valutazioni basate su 1.091 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,0 su 5
82% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,3 Servizio e personale
4,0 Comfort in camera
3,8 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato

Hotels by Airport

Data di pubblicazione: 22-ago-2016
Pro: check in was really easy and quick, business center available 24 hours, very convenient to print boarding passes.
Contro: rooms are very outdated, tubs are really hard to get in if you are only taking a shower
Posizione: Location wasn't as good as we though. It's not really near airport and there are no places to eat around other than the overpriced hotel restaurants
booked this hotel thinking it was closer and convenient for airport, it wasn't, there are better/closer places. Hotel is bit outdates, Rooms are old with really bad tile floor and dirty walls. Attention was good
Commenti Hotel
22-ago-2016 di Silvia, Hotel
Dear Guest, Your opinion is very important to us and we value your feedback. By telling us what you don’t liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Best regards!
3 su 5
di un viaggiatore verificato

The hotel needs somes improvment.

Data di pubblicazione: 21-ago-2016
The hotel is located near the airport less than 20 min. The breakfast was good. In terms of the hotel is old and needs somes improvments.
Commenti Hotel
22-ago-2016 di Silvia, Hotel
Dear Guest, Thank you very much for such a good comments. We are glad to know that you had a pleasant stay with us.Your feedback is valuable Best regards,
5 su 5
di un viaggiatore verificato da Miami

HOtel bonito

Data di pubblicazione: 17-ago-2016
Pro: Las piscinas muy bonitas, lastima que el bar de la piscina estaba crerado. Hace mucha falta. Las instalaciones limpias y con espacios confortables.
Contro: Abrir en bar de la piscina.
Posizione: Muy bueno porque esta Cerca al aeropuerto, por lo cual se ahorra tiempo . y tambien cerca a centros comerciales. Y al volcan Poas, hermoso
EL personal muy agradable, a mi esposo se le quedo un dinero en la caja fuerte y no sabiamos que hacer y cuando llegamos a Miami nos comunicamos con el senor Fabio el administrador, fue muy atento y nos colaboro inmediatamente para poder sacarlo de la caja fuerte y que un amigo lo recogiera. Una persona muy profesional y atenta. Ceca al aeropuerto, lo cual nos ahorro tiempo. .
Commenti Hotel
19-ago-2016 di Silvia, Hotel
Estimada Diana, Agradecemos tan buenos comentarios.Es un gusto saber que Fabio les pudo colaborar. Esperarlos tenerlos nuevamente por nuestras instalaciones. Saludos cordiales,
5 su 5
di un viaggiatore verificato da MEXICO DF

HOTEL MUY AGRADABLE CON TODOS LOS SERVICIOS

Data di pubblicazione: 15-ago-2016
Pro: QUE ES ENORME Y CUENTA CON CASINO, BAR, INTERNET, ESTACIONAMIENTO GRATUITO, TIENE UN HARDO ROCK DENTRO DEL ESTACIONAMIENTO Y LA ZONA DE ALBERCAS EXC
Contro: SOLAMENTE EL BUFET YA QUE NO VARIA MUCHO
Posizione: EN EL HOTEL HAY INCLUSO AGENCIAS DE RENTA DE AUTOS, TOURS A TODOS LADOS, CASINO Y CERCA SE ENCUENTRAN LAS DIVERSAS PLAYAS Y VOLCANES ASI COMO PARQUES
ME PARECIO EXCELENTE EL HOTEL YA QUE SUS INSTALACIONES SON MUY BUENAS Y EL PERSONAL SIEMPRE ATENDIO TODAS MIS NECESIDADES DE LA MEJOR MANERA, CUMPLIO MUY BIEN LO ESTIPULADO Y NO HUBO CARGOS ESCONDIDOS NI NADA, LO RECOMIENDO
Commenti Hotel
18-ago-2016 di Silvia, Hotel
Estimado Miguel, Muchas gracias por su opinión, nos complace saber que su estadía fue placentera y disfruto de nuestras instalaciones. Esperamos que regrese pronto! Saludos!
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 12-ago-2016
we enjoyed the place we were and the distance to the places we want to go . the people were helpful and kind to question & needs.
Commenti Hotel
12-ago-2016 di Silvia, Hotel
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It is our goal to provide our very best to each and every guest. Best regards!
2 su 5
di un viaggiatore verificato da Washington, DC

Hotel in need of renovations

Data di pubblicazione: 4-ago-2016
Pro: The location is only a 12min ride to the airport and hotel provides frequent shuttle service.
Contro: The rooms need to be updated.
Posizione: Hard Rock Cafe across the entrance was a bonus.
We were put in a very, small room that looked like it hadn't been updated since 1960 and the AC didn't work. When we complained, our whole party was upgraded to a suite.
Commenti Hotel
5-ago-2016 di Silvia, Hotel
Dear Kate, Thank you for your review and for choosing our property to stay in San Jose. We are glad to know that your perception of our staff, services. . We sincerely apologize for the substandard condition of your room. We look forward you visit us again, the next time you travel to Costa Rica. Best regards,
4 su 5
di un viaggiatore verificato da Aruba

Family Vacation 2016

Data di pubblicazione: 2-ago-2016
Great hotel. Wonderfull and elaborate breakfast every day. Friendly sercices. Nice ambience in lounge where we had dinner almost every night of the week. Didn't use the pool but it looked great. Friendly staff at the activities desk in the lobby where we scheduled tours for all the days there.
Commenti Hotel
5-ago-2016 di Silvia, Hotel
Dear guest, Thank you for your positive review. We are glad to know that you and your family had great time at the hotel.We hope we will see you again on your next visit to our country, Best regards,
5 su 5
di un viaggiatore verificato da Anchorage, AK

Great staff, fancy hotel

Data di pubblicazione: 2-ago-2016
This was an awesome, sleek hotel with very welcoming staff. I can strongly say that the only drawback is their business center. For the hotel to be so luxurious, it would be nice if they invested a little more in this room. It was not stocked with paper, the printer kept malfunctioning, and the computers are out of date. Other than that the spa was great, the proximity to amazing restaurants was super convenient and it felt like a little secluded place away from the hustle & bustle of San Jose. I would definitely stay here again!
Commenti Hotel
5-ago-2016 di Silvia, Hotel
Dear Artista Abroad, Wyndham San Jose Herradura, we work every day to provide a better customer experience. We are glad that your stay has been pleasant and that our location and facilities were convenient for you. We hope you visit us the next time you travel to Costa Rica. Best regards!
4 su 5
di un viaggiatore verificato da new york.

Close to airport, clean.

Data di pubblicazione: 1-ago-2016
Rooms were fine, beds sort of hard, but clean. Water pressure is very low and the airport shuttle only runs ever hour. Staff was nice.
Commenti Hotel
5-ago-2016 di Silvia, Hotel
Dear Jason, Thanks for your review. We are glad you had a nice stay, and the staff was nice. We are working witn maintenan department the issue with water pressure. Best regards!
3 su 5
di un viaggiatore verificato da Bs. As.

Fine hotel, great location.

Data di pubblicazione: 25-lug-2016
Pro: Very good location, and very nice outdoor areas.
Contro: Rooms need to be udapted, bed was a bit noisy as well as the in room AC. Terrible shower, really needs attention!!!
Posizione: Very close to airport and convention center.
The hotel is fine, great location, but needs some remodeling in rooms and some areas. Staff is gentle.
Commenti Hotel
26-lug-2016 di Silvia, Hotel
Please accept my personal apologies for the inconvenience you experienced in the hotel. We appreciate your bringing your concern to our attention. Best regards!