Hotel a San Mateo

“Posizione dell’Hotel ottima, camere pulite, colazione buona, se mi trovo nella zona ritornerò sicuramente e proverò la piscina all’aperto all’ultimo piano.”

“Buena ubicación y estado en general del hotel. Buen parqueo”

“La ubicación excelente muy céntrica, únicamente había solicitado traslado desde el hotel hacia un punto y al momento de llegar dicha solicitud ni existía, en cientos en la plataforma me indicaron que si. El personal muy atento.”

“The hotel is gorgeous and immaculate, and the staff is ALWAYS available to help. My room was beautiful, the bed comfortable and the style eclectic and comfortable. I could live there! I forgot my phone charger and the person behind the desk loaned me exactly what I needed. I highly recommend this hotel AND the restaurant, especially the tapas!”

“Sin duda es un lugar que recomiendo restaurante habitación y servicio del personal excelente gracias. ”

“Really central, clean, the staff are kind and helpful. The price is adequate to what it offers. The structure is very simple. The centre city is at 2 minutes walking. Consider that is not a touristic town so if you expect something interesting to see there is nothing”

“buena atención”

“Staff is great, they do always that extra to help you. Rooms are incredibly spacious, breakfast was soooo good, it is definitely a gem hidden in the beautiful Quetzaltenango. My wife and daughter love the place. I will return soon for sure.”

“Habitación limpia, Personal excelente, justo enfrente del Parque central, Tiendas cercanas y restaurantes cercanos. Eso si, si hay eventos por cualquiero motivo en el parque central el ruido es excesivo y no se puede descansar en la noche. ”

“si respira l aria di xela, ottimo rapporto qualità prezzo servizio quello che ci sia aspetta da queste terre ”

“Really cute place. They went the exta mile on the "vintage" decor. The hotel cafe was a nice amenity and very convenient. The parking was secure too and we were able to walk to several nice coffee shops, the park and restaurants.”

“Logement très bien situé pour pouvoir visiter la ville. Il y a un parking à disposition mais à quelques minutes à pieds. La chambre est petite mais les lits confortables. Salle de bain et toilettes partagés mais propres. Nous avons pu laisser des affaires dans le frigo de la cuisine et faire à manger le soir. Le petit déjeuner est super! On peut choisir à la carte ce que l'on souhaite. Le personnel était agréable.”

“Nice and very helpful staff ”

“It is a beautiful botique hotel! My kids loved the pool, the food was good!”

“It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. ”

“Es un lugar horrible hice mi reservación, cuando llegue al lugar nunca me atendieron estuve esperando y tocando el timbre y también llame simplemente no hay atención. Solo espero que me reembolsen la reservación ”

“Cuando llegamos no estaba ninguna reservacion registrada en el frontdesk, teniamos que volver a pagar la noche. Tambien no habia agua caliente, mi esposa rechazoʻ quedarnos. NO NOS HOPEDAMOS ALLI NINGUNA NOCHE. POR FAVOR NECESITAMOS REFUND!!”