Hotel vicino a Sandy Ridge Reservation - Cleveland

“Unsure why this place got such a high guest rating. It was extremely gross. Took a shower and felt dirtier after, somehow. Luckily, we only needed to be here a few hours before a flight. ”

“Yes. Everything was great.”

“Clean, comfortable rooms. Great amenities.”

“This was my first time visiting Ohio and I could not have chosen a better place to stay. The room was incredible, spacious and had everything I needed. It’s a short drive to Westlake for shopping and additional food options. It’s quiet and close to the interstate but not so close that you can hear traffic. I was a solo female traveler this trip and safety is always a priority when I’m traveling alone, I felt safe the entire time and hotel staff were so sweet and remembered that I was solo and...

“The propery is under construction but still clean. The young man, Shiv, who was working pretty much every where, was the friendliest & most helpful person. ”

“I picked this hotel excited about the hot tub. Staff was friendly and helpful. Hot tub was out of service and blocked off. Pool water was cold. I had a poolside room and the door key lock did not work from the pool side, only the outer hallway. Not well maintained. The restaurant onsite was really good. You can tell they tried to fix up the hotel at one point but didn't do a great job. I skipped the shower because the bathroom was kind of dingy.”

“Good breakfast”

“I”

“The place was very dirty worst place a have ever stayed in bad bad bad place needs to be bulldozed!!!”

“I would give it 1 star for the quietness, thats all.”

“We love this hotel. Never had any issues. It's very quiet and private. Staff is friendly and accommodating. We'll continue to be repeat stayers.”

“Bad customer service ”

“Facility is nice, but there isn't much nearby except for a McDonald's. However, a 10 min. drive away is Avon Commons with a variety of food and shopping options. The biggest drawback is that the road access to the hotel is blocked at rush hour by drivers coming from the Avon Commons area who are trying to get on the freeway.”

“At check in, I was told that the room with a King bed, which was reserved, was not available. A queen was offered instead. Otherwise, everything else was fine.”

“Checked in late Friday night towels where dirty sheet was dirty. Called front desk all they said we would need to wait for the morning. Next day nothing not even housekeeping came to clean or replace towels . Went to the front desk and complained they said they would come the next day to clean and change towels the whole time nothing was done. Luckily I had a towel in my car. Staff just kept blaming each other”

“Like”