Valutazioni basate su 934 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,8 su 5
76% degli ospiti consiglia questa struttura
4,1 Pulizia della camera
3,9 Servizio e personale
3,9 Comfort in camera
3,7 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato da O

The house

Data di pubblicazione: 19-ago-2016
Great boutique hotel. My only con would be the air conditioner is really loud in the room and if you get a room near the ice machine you will hear it all light long. Other than that, great location, and will stay there again.
1 su 5
di un viaggiatore verificato da Socal

False advertising

Data di pubblicazione: 9-ago-2016
Pro: Nothing. The staff was rude. I didn't get anyone who was at all helpful until I spoke to their Director of Operations.
Contro: Show the correct pictures for The Hyatt Santa Barbara house so people are not misled. I've attached them below.
Posizione: no
The pictures on your website advertising for the Hyatt Santa Barbara house are not correct. The Santa Barbara House is a completely different location in a dumpy neighborhood and in a dumpy building.
1 su 5
di un viaggiatore verificato da Austin, TX

Noisy room with rust-colored, smelly water

Data di pubblicazione: 8-ago-2016
Pro: There were beds, a door, and a roof. It was a hotel.
Contro: Could I get some clean water? Parking spots are also tiny and difficult to get in and out of.
Posizione: Beach is a few blocks away. Not really walkable, especially with small children. We drove and were fortunate to find free parking.
We stayed at the Santa Barbara House (part of the Hyatt) for one night, and I'm glad we didn't stay any longer. Upon arrival, there was a really putrid smell in the bathroom. I wasn't sure if it was chemicals they had used to clean the place or what. The faucet had a pretty constant drip (in the middle of a drought!), so much that the drain stopper was rusting. I didn't think much of it since we were only going to be there one night and closed the door. After returning from the beach, we tried to take showers and the water was a reddish/brown color, like rust (see picture). When we called the front desk (and when we checked out the next morning), it was something they were aware of and blamed it on the drought and city of Santa Barbara. Did they think we wouldn't notice that the water looks awful and smells even worse? Why didn't they at least warn us of this when we checked in? They finally gave us a key to a room in another building where the water was clear, and brought up extra towels so we could shower the whole family. They didn't move us, maybe they didn't have another room with two beds? The Santa Barbara house seems to have pretty thin walls, had zero view, and was right next to a train that constantly blew its horn as it approached. I have zero desire to ever stay here again.
3 su 5
di un viaggiatore verificato da Californi

Convenient location for Zoo and East Beach

Data di pubblicazione: 8-ago-2016
If you are not looking for a view or pleasant outdoor space, and want walking distance access to the zoo, parks, beach, hotel amenities, and some restaurant options, this is a fine location. Way overpriced on an event weekend.
5 su 5
di un viaggiatore verificato

Beautiful satellite hotel

Data di pubblicazione: 6-ago-2016
Hotel offered many ammenities. Staff was great. Hotel restaurant had delicious food.
4 su 5
di un viaggiatore verificato da San Diego

No facilities on grounds!

Data di pubblicazione: 31-lug-2016
Great hotel and location. However, it was misleading to learn that the pool, lobby and gym was at the main hotel located 2 blocks away. Beach is about 3 blocks away and a great walk. The beach was not too crowded and very enjoyable.
3 su 5
di un viaggiatore verificato

Bel hotel, mais trop dispendieux

Data di pubblicazione: 29-lug-2016
Bel hotel, bien situé, tranquille, mais beaucoup trop dispendieux pour la qualité et la décoration de la chambre
4 su 5
di un viaggiatore verificato

Nice room and location but...

Data di pubblicazione: 21-lug-2016
Pro: Rooms themselves, very updated and comfortable. Location to the water is excellent
Contro: Check in process and signage for sure
Posizione: We were there for a college visit and to eat at State Street. Both a reasonable drive
Once inside the building the room was quite nice and we were happy for what we paid. However, getting into the room was difficult and confusing. This is related to the Hyatt around the corner so you have to check in there which is either a 5 minute walk or a short drive but there are no signs telling you that when you drive in. The hotel is seperate from the main hotel, which is fine since you are paying less. They simply need to make that much much clearer.
1 su 5
di un viaggiatore verificato da san francisco

Poor service

Data di pubblicazione: 18-lug-2016
Pro: Location
Contro: Better service and clean rooms
Posizione: Beach is nearby.
Really poor room. Outdated and dirty. Nice location but nowhere near worth the price.
1 su 5
di un viaggiatore verificato

Shady hotel: keep away!

Data di pubblicazione: 17-lug-2016
- The hotel itself is shady--dirty and feels unsafe; the staff claims it was renovated in the last year...I don't think it has seen any paint in years... - The room looks nothing like the beautiful room in the picture: it was much shabbier, with loud construction noises. While it may be close to the ocean the view is of the roofs of dilapidated buildings. See attached photos. I ended up going to the Hyatt and paid an additional $100 to get a room in the Hyatt.