Do not stay here!
Data di pubblicazione: 22-feb-2017
This place is full with hidden charges. Here's the story:
There's no office at the Santa Barbara House, just a phone number. Thankfully there were few guys came and they said that I had to check in at the Hyatt Centric. Than please just place a piece of paper there with the address of the office.
Ok we went there, I get upgraded from the Santa Barbara House to Hyatt Centric, which sounded good... but
Parking is $28/night or you can park on the street. C'mon include the parking fee in the price, or do not charge for that.
They even charged $20 destination fee what I still not get what's the purpose.
My issue is that you can't compare the prices, you book your room on a price, than you'll have to pay another $X...
It wasn't the case at other motels and hotels.
Maybe this is more like an expedia issue, nut I get really bad experience with this hotel.
Hotel stuff was correct, my bad experience is not because of them. This is an unfair business politics from the management side. Even if it's mentioned in the fine print part that's just not correct. If you book a room give the final price, than the customer can decide if it worth it or not. And I suggest this to expedia too!