Valutazioni basate su 1.358 recensioni verificate

4,3 su 5
84% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,3 Comfort in camera
4,3 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
di Michela

Perfetto!

Data di pubblicazione: 16-lug-2017 su Hotels
Camere grandi, pulite e super accessoriata, L'hotel offre tutti i servizi necessari (anzi di più!) e il personale è davvero simpatico e gentile. Ben posizionato: in pieno centro Santa Fe (cittadina piccola e splendida!!). Lo consiglio!
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Helpful to disabled guest

Data di pubblicazione: 5-feb-2018
Was traveling with a disabled companion and hotel staff was helpful and accommodating, especially the valet parking workers.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Nice hotel for the age the price was right

Data di pubblicazione: 4-feb-2018
The best part of this hotel experience really was their staff. They were so helpful and bend over backwards to help us. For the age of the hotel Which I believe was first opened in 1986, the price was appropriate. Very nice place.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Just OK

Data di pubblicazione: 29-gen-2018
We heard this is a high-end hotel. It is average at best. Great location and nice lobby & restaurant but the rooms are mediocre.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

So relaxing

Data di pubblicazione: 27-gen-2018
The staff went above and beyond!! Had a fire in my fireplace in my room so cozy. The Chef personally delivered my meal it was delicious!! Melt in your mouth Filet. Presented beautifully. The zoom margarita was awesome! Got a chance to enjoy the Spa. Kevin was unbelievable!! I have never had a wrap before not sure what to expect but it was awesome. I took advantage of may treatments at the spa and Eyevette did my facial and gave me a new cut for my hair. I walked out refreshed relaxed skin smooth and feeling pampered.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 26-gen-2018
For the amount I paid, this hotel was not 4 star. The bathroom was so under par. Shower water pressure was unimpressive. There was no fan in the bathroom (isn't that a code violation?). Toilet paper was cheap and like sandpaper. The heat system was loud and clunky and made a clanking sound.
5 su 5
Consigliato
per Famiglie
di un viaggiatore verificato

Beautiful Hotel in great location

Data di pubblicazione: 16-gen-2018
Pro: The outside look, the location, inside decoration, food was very good
Contro: The staff at the dinning room, they could be more caring about the clients
Posizione: Stores and plaza
The Hotel accommodations were great, very comfortable mattresses great location
Commenti Hotel
22-gen-2018 di Rebecca M, Hotel
Thank you so much for taking the time to review your stay. We are so happy to hear that you enjoyed our Plaza location and comfortable mattresses at our beautiful property. We look forward to welcoming you back on your next visit to Santa Fe.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

great location, easy walking distance to Plaza

Data di pubblicazione: 15-gen-2018
great location, easy walking distance to Plaza area for eating and shopping, galleries, etc.
Commenti Hotel
22-gen-2018 di Rebecca M, Hotel
Thank you for your five-star review! We are so happy you enjoyed our location just blocks from Santa Fe's historic plaza. We hope to welcome you back soon!
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Fort Wayne, IN

Nice hotel close to shopping and the square

Data di pubblicazione: 12-gen-2018
This is a very nice hotel with an excellent staff. The hotel has a large gathering area with a nice fireplace. The rooms are spacious and comfortable. It is within walking distance of all the shopping and the Santa Fe Square. valet parking service was excellent. The room service was so well done. The only minor inconvenience during the trip was that the men’s sauna was not working. Otherwise, it was an excellent stay.
Commenti Hotel
22-gen-2018 di Rebecca M., Hotel
Dear Jeff, Thank you for taking the time to review your stay with us. We are so happy to hear that you enjoyed your room and your interactions with our staff. We have addressed the men's sauna issue-- it is up and operating for your next visit!
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 8-gen-2018
Staff was outstanding, location was within the plaza, and the hotel ambiance was perfect for Santa Fe.