Valutazioni basate su 1.417 recensioni verificate

4,3 su 5
83% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,4 Servizio e personale
4,3 Comfort in camera
4,3 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
di Michela

Perfetto!

Data di pubblicazione: 16-lug-2017 su Hotels
Camere grandi, pulite e super accessoriata, L'hotel offre tutti i servizi necessari (anzi di più!) e il personale è davvero simpatico e gentile. Ben posizionato: in pieno centro Santa Fe (cittadina piccola e splendida!!). Lo consiglio!
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 16-giu-2018
Wonderful experience
5 su 5
di un viaggiatore verificato da Texas

Data di pubblicazione: 12-giu-2018
Hotel was in good location. Close to shopping and entertainment. Felt safe. Parking was valet. Beds were comfortable and room was fairly quite-2 things which I value. Maintenance could have worked on a couple of things but that’s minor biz. Not sure if a/c was working well but it was ok. But overall the experience was pretty dang. The whole staff was excellent. From the front desk to to the bell hops to the valet. If you like friendly helpful people then this is your place. Overall it was worth my time and money.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 11-giu-2018
Hotel air conditioning is very poor. I switched rooms because the temperature never got below ~75 degrees at night despite my trying to run it at 60 to cool it off all day/night. Only slightly cool air blows out of the vents which cannot cool anything in Santa Fe. And the halls and workout room are even hotter! Plus, the front desk staff, while friendly, are poorly trained. At check-in, I had to go back to the front desk four times before I received a key that actually opened a door to a room. Also, the concierge goes home before dinner! Very good spa, housekeeping, and restaurant staff. Convenient downtown location. Overall, disappointing.
2 su 5
di un viaggiatore verificato da Denver

Data di pubblicazione: 1-giu-2018
The carbon monoxide alarm went off in our room for no apparent reason. When we told the staff, maintenance simply removed the alarm and never replaced it. No further explanation was given and this left our family feeling unsafe. Here is a list of other complaints we had: The refrigerator dial was missing. The windows wouldn't close without great difficulty. The shower door wouldn't close. Room service got our order wrong. Cockroach spotted near second floor elevator. Persistently weak TV signal. I would not recommend Eldorado to anybody. The list of problems that came up in our three-night stay was uncommonly long.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Great Find in Santa Fe

Data di pubblicazione: 29-mag-2018
The staff was terrific. DJ at the front desk was super helpful, he was spot on recommendations for dining in or outside of the hotel. He is the person all hospitality venues should clone! The hotel dining was also very good from room service to the dining room experience. Valet parking was easy, housekeeping was thorough and thoughtful. They saw that I am a big 1/2&1/2 user for my coffee and provided extra without me having to ask. It really is the small things that make a difference!
4 su 5
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 29-mag-2018
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 29-mag-2018
Nice service, beautiful facility
5 su 5
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 21-mag-2018
5 su 5
di un viaggiatore verificato da albuquerque

Data di pubblicazione: 14-mag-2018
Great Plaza hotel