Valutazioni basate su 1.112 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
85% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,4 Servizio e personale
4,4 Comfort in camera
4,3 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
3 su 5
di un viaggiatore verificato

Downtown hotel

Data di pubblicazione: 27-nov-2016
Pro: close to downtown shopping and sightseeing.
Contro: housekeeping.
With the "high price tag" of this hotel I expected more. It's a beautiful hotel with some flaws! very cold and drafty (even in the room). I didn't expect to pay for parking and wow, what a cost!!! expensive. We had our Thanksgiving meal at the hotel and it was AWESOME! Overall, it was an OK visit. I wouldn't stay here again though.
5 su 5
di un viaggiatore verificato da US

Beautiful Hotel. Amazing location

Data di pubblicazione: 25-nov-2016
Pro: Almost everything
Contro: The Bar menu can be improved.
Santa Fe is a beautiful city full of art galleries. The hotel is situated in the Main Street and you can walk from El Dorado to all the key points of the city
4 su 5
di un viaggiatore verificato da philly

great location!!!

Data di pubblicazione: 20-nov-2016
Pro: cool architecture!
Posizione: great location! right at the end of the town with lots to do very close by!
we enjoyed the hotel very much! it was in a great location near just about anything you could imagine wanting. great shopping great restaurants, etc.
1 su 5
di un viaggiatore verificato da Tucson, United States of America

Bad Experience from the start with the Valet.

Data di pubblicazione: 15-nov-2016
Pro: It was in old downtown Santa Fe, but again, this building is old, and you could feel every vibration, I really wonder just how safe was it.
Contro: A total re-engineering/remodeling and get rid of the fireplaces in the rooms, or make them gas and infallible (no smoking out the room/hallway).
Posizione: Santa Fe has lots of nice shops, restaurants and historical things to see...did I mention, it also has many more hotels. Don't stay at this one.
Valet Parking Only, get to Valet, won't park my vehicle (it's a big one) offers to let me pull it into a space. I'm OK with this, thinking he's a young kid, maybe nervous to drive something this big. So I tell him I'll park it, but I have a lot of bags, and I'll need help getting them to my room. He says "Oh, well, you can leave your vehicle here before you park it and make multiple trips to get all your stuff to your room. So, after I park and get everything to my room, I'm getting ready to go to bed and the fire alarm goes off. There is smoke in the hallway (you can see it, you can smell it), so I hope my 74+ year old mother, with her prosthetic leg and other leg with 3 rods and ankle fused at 90% get down 4 flights of stairs out onto the street, only to be told later as we had to walk around the building and back to the front of the hotel that it was a false alarm, one of the guests smoked out the fireplace in their room. No credit or discount to be given. Next morning (in the daylight..was dark when we checked in), could see the stains on the floor, the condition of the furniture/windows of the room and we can say that place needs a nice remodeling/make over. Additionally, I had booked and was told the room was handi-capped accessible with a roll in shower...it was not, but I blame Expedia for that one, unless the hotel was misleading saying yeah, we got roll in showers.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 10-nov-2016
Everything and everyone was fabulous. Highly recommend. Will stay again.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 6-nov-2016
We had a wonderful stay and relaxing time in the spa...
3 su 5
di un viaggiatore verificato da US

great location

Data di pubblicazione: 1-nov-2016
Pro: location
Contro: hidden fees. I'd rather pay a bit more and not be surprised at hidden costs.
I would not recommend this hotel because it was one of those hotels that nickled and dimed the guest after charging more than a fair rate. No free coffee downstairs, only a small cup in room, exorbitant charge for bottled water in room, and the worst, $24 to park the car in their garage for less than 24 hours. It's the principal, I don't like being 'duped'.
4 su 5
di un viaggiatore verificato da Denver Colorado

another Santa Fe Get-away

Data di pubblicazione: 24-ott-2016
Posizione: In the heart of "EVERYTHING" the BEST BEST
from the time you walk in to the time you check out, you're treated like family ! The El Dorado is just awesome and classy. Everyone greets you with a warm hello and smile ! They know how to please. No matter how crowded the place is, you can always navigate your way around. the rooms are so comfy and clean. The coffee in the rooms is just so-so and this is the only thing I'd grade as a "D-". Being in the heart of coffee country they could improve on the in room morning self coffee service.....
5 su 5
di un viaggiatore verificato

Great location!

Data di pubblicazione: 15-ott-2016
Posizione: Shopping, site seeing, restaurants
Location is great! Very close to historic plaza, museums, tons of shopping.
5 su 5
di un viaggiatore verificato

R&R

Data di pubblicazione: 11-ott-2016
Great location for touring Santa Fe! Hotel has great service, bar, food. Walking distance from plaza n shopping