Valutazioni basate su 1.241 recensioni verificate

4,3 su 5
85% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,4 Servizio e personale
4,4 Comfort in camera
4,3 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Great hotel

Data di pubblicazione: 13-lug-2017
20-odd years ago we wanted to stay after we married---but it was out of our range. We got to this year when brief back in SF. In every way? Well worth the wait. Beautiful hotel, exceptional staff, near everything in central SF. Stay here and walk everywhere !
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 10-lug-2017
Very nice! Room was large. Short walk to the historic plaza. Quiet.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Great centrally located hotel with nice amenities!

Data di pubblicazione: 7-lug-2017
Contro: An elevator to the pool area for people on crutches!
We enjoyed our stay in early July - the hotel is ideally located near the Plaza yet quiet even with windows open at night. The room was very comfortable, and we enjoyed the pool and fitness room. The staff was very helpful and overall we had a lovely stay.
Commenti Hotel
7-lug-2017 di Danielle, Hotel
Thank you for your stay with us. There is an elevator to the pool for people who have trouble with stairs I apologize if it was not readily accessible to you during your stay.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da LA,Calif.

Is nice close to everything

Data di pubblicazione: 5-lug-2017
Pro: Locations ,and the pool
Contro: Make effort to the Costumers specially if we had a late Flight make sure they had the Room they promise
Posizione: Excellent
The fist Nigth very Desappoint the girl in the front Desk was Rud ,at our Arrival they give us a Room with only one Bed ,plus we was lisent all Nigth about 8 Fans in front of our Rum very Noise after that all the Staff was so very nice and Polite .Happy with that .
Commenti Hotel
7-lug-2017 di Danielle, Hotel
Thank you for your stay . We apologize for the work that was being done during your stay but we are so glad that you enjoyed it.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 4-lug-2017
Very clean, excellent service and QUIET! Great restaurants close by. Highly recommend!
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da New York, NY

Cultural Hotle in the Center of Santa Fe

Data di pubblicazione: 27-giu-2017
This hotel is a member of heritage hotels in New Mexico. These hotels offer special cultural events for their customers and support local cultural organizations like museums. This hotel is decorated as an Adobe which is the special building style in Santa Fe. They also offer exclusive nightclub service and free Santa Fe tours for their customers. The club is in an Adobe built in 1700s and the tour guide has worked in this area for over 23 years. You can take a view of the whole city on the rooftop and walk to central Santa Fe for just two blocks. Although the service from the staff was a little disappointing when I stayed, but their cultural events and service gained their points back. It is also good to try the spa here but I didn't get the chance since my schedule was too tight.
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Malibu, CA

Air Conditioning Broke!

Data di pubblicazione: 24-mag-2017
Pro: Close to the Plaza, and the center of town, which is handy, as I didn't have a car. Nice staff, pleasant room. No AC for one night was not good, tho.
Contro: Having someone "on call" who could have fixed the AC, would have been a good idea.
Posizione: Near the Plaza, all sorts of things to see and do within walking distance.
The first night was comfortable, but the second night saw the room very warm, in spite of a low setting on the thermostat. At 2 AM I finally called for a fan, which helped a bit. Seems the compressor had "gone out" and, tho they knew this by 2:00, because of my call, it was not fixed until mid morning. I complained vigorously, and was given partial credit for that night, but it wasn't really a "First Class Hotel" experience!!
Commenti Hotel
28-giu-2017 di Guest Services Manager, Hotel
Dear Mary Lou, Thank you for taking the time to review the Eldorado Hotel & Spa, and for recognizing our nice staff and location to the plaza. I do apologize about the AC issues you experienced, but have since gotten them running 100%. We hope should your travels bring you back to Santa Fe, you give the Eldorado Hotel & Spa a chance to better serve you.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Charlotte, NC

The best part pf my cross country trip

Data di pubblicazione: 3-mag-2017
Pro: Staff, facility, and location.
Contro: nothing
Posizione: Near the Plaza and Georgia O'Keefe Museum. Many great restaurants and the best shopping in the world.
From the minute we checked in until we left the staff were amazing. They were so welcoming and attentive.. The concierge was able to tell us where to go within walking distance to get supplies for my dog. The location is perfect; within walking distance of the center of town and right behind the Georgia O'Keefe Museum. I didn't want to leave and will definitely return to the Eldorado.
5 su 5
di Mary

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 25-apr-2017 su Hotels
5 su 5
di un viaggiatore verificato

Beautiful Hotel

Data di pubblicazione: 24-apr-2017 su Hotels
Beautiful and very good service. Will be back!