Valutazioni basate su 1.140 recensioni verificate

4,3 su 5
85% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,4 Servizio e personale
4,4 Comfort in camera
4,3 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
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per Viaggiatori per affari
di un viaggiatore verificato da de

Great hotel close to the plaza

Data di pubblicazione: 17-gen-2017
Pro: Location
Contro: Nothing
Posizione: Shopping and restaurants
Beautiful hotel, within easy walking distance of historic downtown Santa Fe. Only complaint was that the roof top hot tub was broken during part of our stay.
3 su 5
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di un viaggiatore verificato da las vegas, nevada

Great location...walk to attractions

Data di pubblicazione: 4-gen-2017
Rooms were nice and modern. Walking distance to plaza and rail yard area. Spa facility is small and steam didn't work. Felt facial was overpriced. 80 minute massage was good...again expensive.
2 su 5
di un viaggiatore verificato da Toronto

Not so hot.

Data di pubblicazione: 4-gen-2017
Pro: decor, approach, room, location
Contro: a little sincerity at the front desk. offer a breakfast.
Posizione: location is great.
From an aesthetics and comfort point of view this hotel is excellent. My one beef is that I booked this hotel based on the the rooftop hot tub and came to learn that it wasn’t hot at all; it was cold. Asked the front desk staff about it and she merely made a mild apology and then asked me “so was everything ok?” ...? No genuine concern, no compensation made for my disappointment. Oh, and also, there is no option for parking other than the $24/day valet. I don’t mind paying for parking but i certainly do not need someone to park my car for me. And then expecting tip for a service I had no choice for. I normally wouldn’t complain about such things but this is a very high end hotel and a very pricey one; this was the last night of my week stay and i wanted it to be luxurious, but it just fell short. The Drury was much better. Sorry.
2 su 5
di un viaggiatore verificato

Very overpriced. 25$ valet parking. Jacuzzi/ saun

Data di pubblicazione: 31-dic-2016
Location grt but overpriced everything/ parking/ meals etc. cold jacuzzi/ sauna
4 su 5
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di un viaggiatore verificato da Sedona, AZ

Lovely Christmas in Santa Fe

Data di pubblicazione: 28-dic-2016
Pro: Location is great - not on the square but close to everything (walking distance). Decor, layout, amenities.
Contro: Service (especially restaurant), planning for holiday events, check the room to make sure it's OK for guests.
Posizione: Georgia O'Keefe Museum; music hall; restaurants; shopping;walking;galleries;festivals.
Our stay at the Eldorado was overall pretty great, but it really had the benefit of being a holiday season. Everything was decorated for the holiday, everyone was in a cheerful mood, the weather was perfect, and it is a nice hotel. However, the town was overrun with tourists, so everything was busy. We weren't able to get a reservation for brunch at the hotel on Christmas morning a week in advance because they were already sold out. We looked around and found several excellent restaurants that were serving. In the end we were glad: when we tried to eat breakfast in the hotel on a non-holiday morning the service was non-existent. We left after a 1/2 hour. Our room's window was stuck open a bit, which was OK with heating until Christmas morning when it snowed. We did enjoy the cocktail lounge and new open area bar, which had live music playing in the evening. Mostly we loved that everything was within walking distance.
5 su 5
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di un viaggiatore verificato da R

Beautiful Santa Fe hotel

Data di pubblicazione: 28-dic-2016
Eldorado exceeded our expectations. The staff was very kind and accommodating. Our room on the 2nd floor was clean, quiet and elegant. We stayed over the holidays and the Christmas brunch was wonderful with made to order omelettes, fresh fruit, pastries, freshly squeezed orange juice and great coffee. We were within walking distance to the square, downtown museums and Canyon Road...Highly recommend!
5 su 5
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di un viaggiatore verificato da Albuquerque

Excellent hotel at reasonable price

Data di pubblicazione: 26-dic-2016
Pro: quality of the facility, convenience, and that everything works.
Contro: reduce the overnight parking charge
Posizione: Convenient location on street with direct access from main road ( this will be welcomed by first time visitors). 2-3 short blocks to plaza
The El Dorado is one of the few large hotels in Santa Fe. It is situated on Francisco Street which leads directly to the Plaza, a short walk of 2-3 blocks. Santa Fe has many boutique hotels and inns. We prefer a larger, modern hotel where everything works. Our only gripe concerned the overnight parking charge. However, the parking is in an underground garage with an elevator directly to the lobby. In Santa Fe, parking is at a premium. It happened to snow the night of our stay and the underground parking was worth the expense. There are both cheaper and more expensive places to stay in Santa Fe. However, considering the quality of the El Dorado, its convenient location and its facilities, we consider it the best choice in town.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 23-dic-2016
Pro: Staff and food was great. Fitness room very good too.
Staff was wonderful, great customer service. Only the communication about charges for valet were confusing. I also thought self serve laundry was available and missed the window of time to ask for laundry. I was bummed to fly home that night with dirty clothing.
4 su 5
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di un viaggiatore verificato da Texas

Close to things to do.

Data di pubblicazione: 5-dic-2016
Pro: The decor was nice
Contro: Friendlier staff at front desk
Posizione: Many art galleries and shops
Nice city easy to walk around. Restaurants were good and nice variety.
3 su 5
di un viaggiatore verificato

Downtown hotel

Data di pubblicazione: 27-nov-2016
Pro: close to downtown shopping and sightseeing.
Contro: housekeeping.
With the "high price tag" of this hotel I expected more. It's a beautiful hotel with some flaws! very cold and drafty (even in the room). I didn't expect to pay for parking and wow, what a cost!!! expensive. We had our Thanksgiving meal at the hotel and it was AWESOME! Overall, it was an OK visit. I wouldn't stay here again though.