Data di pubblicazione: 11-giu-2018
Hotel air conditioning is very poor. I switched rooms because the temperature never got below ~75 degrees at night despite my trying to run it at 60 to cool it off all day/night. Only slightly cool air blows out of the vents which cannot cool anything in Santa Fe. And the halls and workout room are even hotter! Plus, the front desk staff, while friendly, are poorly trained. At check-in, I had to go back to the front desk four times before I received a key that actually opened a door to a room. Also, the concierge goes home before dinner! Very good spa, housekeeping, and restaurant staff. Convenient downtown location. Overall, disappointing.