Hotel vicino a Santa Fe Trail Tracks - Shawnee

“The room had a moldy musty smell to it.”

“terrible custmer service and no help at all . stay away”

“Clean and good service”

“Modern and clean. Free breakfast and nice small fitness room.”

“Clean room and free parking”

“The entire place was such an enjoyable experience for my family!”

“I worked in a hospital as a housekeeper that received #1 on cleaning and sanitation by the state board. I was trained 😉 on cleaning by a professional who was in the business and directed our department for 30 years. These rooms are not cleaned! They get a 2 on cleaning. I saw an Indian lady, elderly, cleaning rooms with a towel on a stick. She used it in every single room on my floor. Bathrooms and living area, same towel mop!”

“Very clean property and comfortable rooms, but complimentary breakfast was mediocre.”

“The staff was friendly and helpful. The location was convenient. It was clean. I loved the bathroom, it was so big! The shower and sink were cool and modern which also were very nice and clean.I did not like the weird two sided small trashcan that stilll had trash in it in the room. I would still stay here again though. Thanks for a great stay!”

“Too expensive for what it is”

“The rooms were nice and clean. My one night stay went well.”

“Amazing place, my kids loved the pool”

“Room is big and nice, shower almost no water ridiculous. Breakfast more or less like nothing, junk industrial food every day the same.. Manager in charge rude and not ready to provide any Customer Service.. For sure better options around..”

“Food”

“Worst service and experience i have had in a very long time. Seeking a refund due to unsafe room (exposed wiring). Front desk argued with me, were sarcastic and rude went as far as tell the kids don’t touch and electrocute themselves…. And ask if the kids pulled the plug put the wall when we had just arrived.. checked out 30 min after i checked in… reported to hilton because it was such a terrible experience. Font desk did nothing but escalate the situation…. Very unprofessional…. No NOT...

“Initially I was given a room that had a refrigerator not working properly and the phone didn't work for me to timely let them know, I went down to the front desk and the employee was friendly and worked quickly to get me into another room. Everything after that went very well. The price for the amenities was a good deal.”

“Property was not clean however staff was accommodating which made my one night stay with a young child doable”