Hotel con servizio concierge a Santa Susanna

"struttura un po' da ristrutturare, personale cordiale e simpatico, vicinissimo al mare e servizi, piscina carina, menù self service vario e ottimo, che dire.. tutto sommato ci siamo trovati bene,consigliato."

"The receptionist who assited me is not accommodating she have insisted that I need to present the identification of my husband and son and I told her I can drop by later as soon I have it, I just need to fix my things that is in mess from a long travel, so I just need the room key to fix all our things, the reservation is under my name so is not a big deal and the second I paid the room and I request for a parking view ( and she confirmed its parking view) but gave me a room that is needed to walk 2 kilometers / end part of the hotel, and I have hotel.com VIP access but he she insisted I have not the right to have a welcome drinks because I have a standard room only, ofcourse she will not offer a room upgrade( hotel.com VIP access) its pick season, but the next day I have requested if I can change our room with parking view but the manager gave me the choices only for 2 pax room with not good view near to street ground floor that anyone can see you if you are in balcony. I have paid for triple beds room and offered me a double bed(?) paid 268€ per night is a lot for such experiences in this hotel, not to recommend to anyone if your finding a four stars hotel try another hotel. bathroom faucets are with molds need to have a maintinance of the bathroom not worth of your money."

"Hotel nella media della zona , vicino al mare e ai negozi lo consiglio alle famiglie"