Hotel a Sarugakyo Onsen

“Staff was incredibly professional and super nice and welcoming. Even though our arrival was delayed and after checking time, we notified the hotel by mail and there was no issue. We even made it for dinner which was amazing! Can’t wait to be back. Thanks to everyone for all your hard work :)”

“Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura.”

“Friendly staff, clean room, nice view ”

“スタッフの対応が良かった、”

“温泉、夕食が特に素晴らしかった。”

“とてもよかった”

“彼女との記念日で使用しましたが、とても満足いく結果となりました。スタッフの質も高く、館内も綺麗で食事も美味しく、非の打ち所がなかったです。 またここに泊まりたいと思える、そんな場所でした。”

“This is by far one of the best ryokan in Japan because of its exceptional service. Everything is so perfect here!”

“きれいで、スタッフさんの対応もいいです。”

“スタッフの方々は、お部屋のご案内の時点から気が利いて皆さん温かく、お料理はどれもとても美味しかった。曖昧な味付けがなく、料理長が素晴らしい！！ 久々にリピートしたい宿と思えた。 色々なところに生け花があって良かった。 大浴場、露天風呂ともに満足した。雪の中の露天風呂は風情があった。 昔ながらの古い扉やクローゼットはそれでよいが、白い布団のシーツに穴が空いてなければなおよいなとは思った。”

“Room was clean and spacious and staffs were very accommodating ”

“Excellent weekend get away”

“客室も綺麗でスタッフの方も急なこちらの都合に対処してくれて、大変満足です。 温泉も混み合わずゆっくり入れました。”

“This was by far my greatest stay so far in japan. Amazing food, amazing building, amazing onsen! But westerners be wary, you will need to sacrifice some of your typical understanding of amenitys, theres no showers in the rooms, and very little english is spoken in this whole town. That being said i cant rate it less than 5 stars! If you come to this hotel, be prepared to eat (amazing) foods you never thought youd try, and immerse youself in the japanese culture. If you do not want to immerse...

“Clean room, kind and friendly staff, in-room Onsen ”

“清潔感があり良いホテルでした。また伺います。”

“Very clean and great service! The whole place is bean-themed which is very cute. Every part of the welcome snack and breakfasts had some kind of bean. They also have very nice free homemade drinks. Your room also has a chocolate bean snack which is really yummy! There’s a private toilet (no bath) and sink in your room, with plenty of private baths available on the first floor. Love that the bath water is sourced from Yubatake - very silky. Bath amenities and toiletries were also amazing, and you...

“部屋が綺麗、大浴場も良かった。スタッフも丁寧です。”

“し”

“The view of the slopes was fantastic. The room was adequately spacious. We love that each room had lockers for our ski gear. Of course, the best part of this hotel is that you can just walk out of the hotel straight to the ski lifts. Outside of skiing, it's convenient that we can just walk around the massive building complex to shop or eat. ”