Hotel a Saxon

“vicino centro outlet”

“Our room smelled like pets. In particular it smelled like a dog kennel. I have allergies and it caused me to become very congested and made me sneeze a lot. There was a terribly loud and persistent noise coming from the thermostat and heat/cool unit in our room. It started up about every five minutes or so. Even after we turned it off it made loud noises like an industrial refrigerator. 👎”

“good”

“The room looked to be remodeled with new floor, new bathtub surround, new sink, new mirror, new toilet, new TV stand and TV. Mattress was not comfortable for me. The phone in the room did not work. Housekeeping was zero. Bath, hand and wash towels were present at check in. No housekeeping on the second day. Had to get clean towels from the front desk. The third night I had to find someone in housekeeping to get clean towels. The room was nonsmoking but obvious it had been smoked in. I reported...

“Unfortunately, I booked 2 nights here. I would not stay ant this location again unless there were no vacancies anywhere else. It’s an old motel. The upgrades were very slim. The room was very moldy smelling. The tub would not drain properly so I had to wash in a tub full of water. The shower curtain was full of mold and smelled horrible. The toilet had a dual eco flush button and only one side worked. So it would not flush all the way. I had to keep waiting for the toilet to fill and keep...

“We were hoping the pool would be open when we were there in mid May.”

“The chair in the room was broken. However, they did replace it.”

“I got there about 11pm and it took a few rings of the bell for them to come out and check me in. Once I got my key, I had to drive to behind the man building and it was kind of hard to see because there were no signs or street lights. Once I got into my room I was hit with an overwhelming smell of fabuloso cleaner. This is usually a sign of a clean space but it felt overkill for the room to still be so untidy. As someone with sensitive lungs this REALLY made it hard to sleep. I ended up having...

“EXTREMELY dated! Found a dead bug on my bedspread after the first night. Bathroom full of mold. Breakfast options limited. Front desk staff not friendly. Will not go back.”

“Stay would’ve been OK except for they charged two different credit cards for our length of stay. Pretty much impossible to get a hold of the manager to help the situation since he is never there. We also checked out early due to sickness, I had to contact Expedia to see about reimbursement for one night. They said they would get a hold of me within 48 hours and I have not heard from them either. Unless I hear back from somebody, I will definitely not use Expedia ever again. I’ve never had this...

“Jay, is a wonderful customer rep and the rest of the staff has always been very helpful and accommodating.”

“Quick drive to anything you could want. Room and area was pretty clean and the front desk was helpful. Breakfast was a little lacking, but at least there was one. We were unfortunately there for the week when they decided to update their Internet service so that was a bit of an issue considering my husband works from home. Only one occasion of people yelling at each other outside. People definitely live here year round, but they were pleasant and nice enough and didn't bother us. It looks...

“It was nice”