Nice, but missed on a few important details.
Data di pubblicazione: 18-lug-2017
This is a very pretty property with stunning views of Sedona! Upon check-in, our room could have been cleaner (we found a cork, bottle cap, and dead bug in plain view on the carpet). Also, when we asked for non-down pillows, the staff brought the exact same down pillows as replacements, so maybe a little staff training is in order. It was also a bit frustrating that our cable was out for significant periods of time. I guess I was expecting a bit more for the price we paid. However, the breakfast was very good.
20-lug-2017 di Danielle, Hotel
I am sorry to hear that your experience was less than perfect. I will take all of your feedback to the appropriate departments so that we will not have any future issues. As far as the cable, the provider had an issue with a fiber optic cable and they got it up and running as quickly as they could. I apologize that we were unable to control that aspect of your stay. I am happy to hear that you enjoyed breakfast . Please come back again and let us change your experience in the future.