Hotel vicino a Serrano Creek Community Park - Lake Forest

“A lot to improve regarding service and maintenance The only good thing was the cleanliness. The front desk service was terrible and lacked any willingness to help. The breakfast is very basic, much inferior to other similar chains. Additionally, the sheer curtain in the room was torn and poorly cut with scissors. Those signs of neglect really take away from the quality of the place.”

“The only issue is the parking, as they charge an extra fee for cars, and I don’t like that. Other than that, everything is very good. The housekeeping staff is very attentive and kind. Overall, they provide excellent customer service.”

“Clean place 👌 ✨️”

“Location is great. It is within walking distance of restaurants and other shops.”

“Great location and economical spot to lay my head for a few nights.”

“Good”

“Clean room”

“Excellent stay!”

“I travel a lot and this Hotel by far was the best one of all. I definitely would stay again and I do recommend it”

“The rooms need to be renovated. The lobby looks old. It needs updated. The rooms are old. Not enough wall plugs.”

“This property used to be very good. But they now charge for parking in a shared parking lot in a business park. The beds are old. Amenities are mediocre. Staff seemed like you were bothering them if you asked for anything. Have stayed here many times. This was my last. Not a good value for what you pay.”

“So clean, beautiful and very close to a lot of popular places! I loved my stay and will stay here again!”

“Great stay”

“Very supportive staff”

“Everything was exelent”

“Pagato 130 euro inclusa colazione Albergo in pieno decadimento , Personale anziano , non avevano minima Idea , una grande delusione per la catena HILTON GARDEN INN non raccomandabile ”

“Nice hotel. Food was okay”

“Nice room”