Vacanze Serrone

Perfetto

Camera pulita. Personale gentile. Colazione discreta.

Staff was nice the owners were present and super helpful. Hotel close to transportation and in a good location to walk around and explore. Nothing bad to say about the hotel, overall it was OK nothing special.

The staff at Hotel Maximus were extremely polite, friendly, and attentive throughout our stay. They were by far the highlight of our experience. The room was surprisingly spacious for Rome, which we appreciated. However, it was not as clean as we expected. The biggest drawback was the location. Although it is relatively close to the main train station, it is far from most of Rome’s main attractions. The neighborhood is not very tourist-oriented, and we didn’t feel particularly comfortable walking around at night. One evening, there was no hot water for showers, which was very disappointing after a long day of sightseeing. Overall, we found our stay disappointing, even for a three-star hotel. While the staff were excellent, the location, cleanliness, and hot water issue significantly affected our experience.

I stayed at the hotel for a couple of nights in the annex building, which I highly recommend if, like me, you value your privacy. From start to finish, my stay was absolutely exceptional. I had the pleasure of meeting the owners on my first day, and they were incredibly accommodating and kind. A special thanks to Giulia, Claudio, and Giacomo for going above and beyond to ensure I had a wonderful experience. They handled every one of my requests with care and professionalism, making me feel truly valued as a guest. I did encounter an issue with the heating in my room, but the team quickly found a solution and resolved it right away. I’m so grateful for their responsiveness and dedication to making my stay as pleasant as possible. Forever grateful for such a fantastic experience