Hotel vicino a Shoppes at Buckland Hills - South Windsor

“Everything was perfect”

“Don’t book if you are bringing a pet and don’t want to pay $150 pet fee. We stayed one night and had paid almost $200. When booking on Expedia it said NOTHING about a pet fee (also it never had you say you were bringing a pet) so to be blindsided with a fee that was only $45 less than we had already paid. Basically we paid double what we expected. What a scam…I am all about the fee if informed up front…not when you have already arrived and have no choice. That amount is also insane for one...

“Very clean room,staff was professional and courteous.Parking was easy.All in all a great stay.”

“Great service all the way!”

“Well maintained and situated near many shopping and food options.”

“Room was clean, staff was attentive and helpful, parking was adequate.”

“Staff was lovely. Hotel feels tired. Needs overhaul badly. We got ADA room as that was all that was left. Really could use some TLC.”

“We stay here every year. Convenient to highways and not far from the airport. We love the staff. They are all so friendly and helpful. Breakfast is great! Something for everyone.. The rooms are clean.”

“Everything was nice and clean. The staff was nice. The only exception upon checking I was not told that they were renovations being done. I was woken up at 8 AM in the morning with banging and drilling which it was an inconvenience to me otherwise, everything was fine.”

“I was really disappointed with my experience. I requested a balcony with a view, only to end up overlooking a parking lot. The customer service throughout my stay felt dismissive and unhelpful. The restaurant accommodations were also inconvenient. The buffet-style breakfast was only available during limited kitchen hours, and if I arrived early, the only option was the bar area, which I did not have access to. In addition, liquor could not even be purchased from the snack store until after 11...

“Great breakfast”

“We would stay here again we absolutely loved the decor. It was modern funky and grand. We love the bar downstairs with the adorable DJ. She was amazing. I don’t know her name, but we love the music and her vibe. Great location, great price, comfortable bed, clean room.”

“Sistema di riscaldamento/aria condizionata molto rumoroso. In inverno se si spegne la temperatura si abbassa rapidamente e dormire con tutto quel rumore (ed aria) e' difficoltoso. Per il resto tutto ok.”

“Breakfast wasn't good. Old looks and not well maintained. Bathtub water drainage was poor, door wouldn't close properly. ”

“Price was that of a five star but the room was like any other Marriott or Hilton. Dated, tiny bathroom, door for bathroom opened into the bathroom and nearly hit toilet. We expected more for the price”

“Great place great value”

“The beds were very comfortable, and the rooms spacious. However, there was no open breakfast, as advertised, just a grab and go bag with sugar laden snacks and a bottle of water. Good coffee was also available, but only during breakfast. The toilet was very low and difficult to rise and sit. There was evidence of some mold and rist around the trim in the bathroom and the tub was stained yellow. Not enough towels or toiletries for a double queen room. The woman on night shift was very helpful and...