"Awful !!!!!" because you were, rightly as per policies, asked to pay extra for the dog you were bringing with you.As our private message:Dogs are welcome on request, so they must be indicated at the time of booking. There is a supplement of 20 per night. Only 1 dog per room is allowed.We have accepted to host you, even though you have hidden the dog at check-in. You refused to pay the surcharge and for this you have contacted Expedia to resolve.But still we had no objection, except that you would have to pay the supplement. It was then up to you to discuss it with Expedia.You have literally escaped, without any explanation, from the hotel. We had to chase you to get the keys to the room as you left with your suitcases and keys.Best regards,The hotel management