Hotel vicino a Snake Park - Nairobi

“Soggiorno gradevole personale efficiente”

““WOW”…where do I begin. The staff was SO kind, played with our children, helpful and accommodating. The food was delicious! It was VERY family friendly! The game drives, watching hippos from the lookout, food, rooms, everything exceeded expectations! The game drives were incredible. We saw the big 5 the first day and learned about the ‘ugly’ five which we also saw! We loved our stay and would very much recommend to anyone considering. I’m glad we picked the Fairmont Masai Mara. It was luxury and...

“Best breakfast ever!”

“I was so impressed by this place. The rooms are perfectly designed, very spacious, they contain everything one might need. The residency sits atop a mall, but somehow feels free from the shackles of the city. There is everything you might need in the mall; supermarket, pharmacy, spa. I could have just stayed in the residency and gone nowhere. But it is also conveniently located to move across the city. What a find!”

“Too many people ”

“Ottima struttura ”

“Excelente para hospedarte en familia”

“Asante And Naomi were helpful. The apartment is lovely and well presented. Out of 30 properties i have stayed at in Kenya, this is highly ranked. The price is very reasonable to what you get. ”

“The shower water was cold. There was a leak on the shower glass door that made the shower to flood after every use. Basically the facility is getting old. The receptionist and cleaning staff were very nice and pleasant. I would come back if they gave me hot showers ”

“Staff plus location: this is a very central hotel, located on a quiet, nice neighborhood… The building, rooms, are not different from others of the chain; but, the STAFF is really, really HELPFUL, SWEET! ”

“Da molti anni vado al Serena quando mi recoi a Nairobi. Personále cortese e professionalita a tutti i livelli e. . Ottimi ristoranti aperti a tutte le ore.essendo cliente mi viene concessions quando possibile l upgrade della camera. Fra qualche mese i lavori termineranno e mi immagino c he sara ancora piu bello”

“Pool is awesome for kids, though the tiles around are extremely slippery when wet. Overall this place is a great value, very safe, and the staff are very nice! Highly recommend!”

“Sono stato molto bene, la struttura è bene organizzata e gli appartamenti comodi e spaziosi. Buon ristorante, bella piscina e personale simpatico ed estremamente disponibile.”

“The professionalism and friendliness of the staff/employees are outstanding.”

“The hotel is in a nice area, Westland but the seems not very well maintained. The wifi was quite slow and the shower hose had limescale and the water rums on the side.”