Hotel a South Shields

“Very friendly, welcoming and helpful staff. ”

“Friendly staff. Comfortable room. ”

“Staff were helpful and polite. The room was clean, with an excellent view. But the bed was not very comfortable, and the heating was not brilliant. The fixtures and fittings were worn and dated. Breakfast was ok, but could do with a decent coffee machine as you would find in similar setups. So in short, a potentially lovely place that just needs investment to upgrade it.”

“Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful ”

“Cancelled less than 24 hours prior to arrival, still no refund”

“I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

“Friendly staff, nice and quiet room with an excellent breakfast. Location is very convenient for the airport.”

“Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. ”

“Beautiful old castle the room was exceptional and the walk around the grounds was amazing. Breakfast was great would recommend to stay for a slice of history ”

“Comfortable night sleep. At last a sensible hotel that has a happy hour. Well done and we will be back ”

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“Camera rumorosissima: mi sono svegliata a mezzanotte con un rumore di acqua che sembrava il grido di una persona… sembra di dormire in una cisterna. ”

“Raramente i best western deludono. Questo è pulito, ben gestito, con personale accogliente. Il centro di Newcastle e a 10 minuti di auto”